KBC WESII-KT, User Manual

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WESII User Manual
Manual-WESII-Rev1205A
Copyright © KBC Networks 2012 Page 38 of 48 www.kbcnetworks.com
4 Troubleshooting
4.1 Visual Inspection
If the WESII antennas can be accessed, the status LEDs can be investigated to
determine if there is an obvious answer to the problem.
4.1.1 LED Status
If the Link Activity LED is not illuminated then the WESII RF Module does not sense
an established cable link from the Ethernet device through the PIM to the WESII
unit. Check all cables and connectors as well as connections into and out of the PIM.
For instance, if the “Data In” side of the PIM is connected to the WESII, the device
will receive its power but the Link Activity LED will not be on.
If all four of the RSSI LEDs are not lit then the link may be unsatisfactory. Another
frequency or more alignment may be necessary. If connecting long range, visit the
“Long Range Parameters” in the GUI for the Host/AP and Client and insert the
approximate distance in meters. See section 3.2.6.1.
WESII units operating with EMEA firmware may take longer times to connect on
certain frequencies see section 6.4 for details.
4.2 Test Cable Connections
4.2.1 Determine Link Activity
Obtain an IP locating device and search for the Host/AP and/or Client IP address.
First attempt to locate and/or ping the locally connected WESII device then attempt
to ping the remote WESII antenna. If the pings reply then the link is established to
the local unit. If the ping does not reply or the GUI is not accessible for the remote
WESII antenna then access the GUI for the local device and try the ping from within
the WESII.
4.2.2 Test Wireless Device over Cable (without the WESII)
A bench test is always recommended in order to test the wirelessly connected
devices over a cable connected link. This verifies that the devices in line with the
WESII are operating. In addition, a test with the WESII in line while transmitting in a
sterile environment will help to ensure that the wireless system is working properly.
4.3 GUI Tools
See section 3 of this manual for the diagnostic tools available to use to determine
the problem and probable solution. Contact KBC Networks for technical assistance.