52
A
pp
en
di
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Troubleshooting
The table below summarises issues that may be experienced with the ES110 digital piano, explaining the
typical cause(s), and recommended solution(s).
Issue
Possible Cause and Solution
Page no.
Po
w
er
The instrument does not turn on.
Check that the AC power adaptor is firmly attached to the
instrument, and connected to an AC outlet.
p. 12
The instrument turns itself off after a
period of inactivity.
Check that the ‘Auto Power Off’ setting is not enabled.
p. 47
Sou
nd
The instrument is turned on, however
no sound is produced when the keys
are pressed.
Check that the MASTER VOLUME slider is not set to the lowest
position.
Check that a pair of headphones (or headphone adaptor
plug) are not connected to the PHONES jacks.
Check that the Local Control setting in the MIDI Settings
menu is set to On.
Check that the built-in speakers have not been disabled using
the Speakers On/Off setting.
p. 12
p. 11
p. 43
p. 46
The sound distorts when playing at
very loud volume levels.
Check that the MASTER VOLUME slider is set to an appropriate
level, reducing the volume if excessive distortion is heard.
p. 12
Strange sounds or noises are heard
when playing with piano sounds.
The ES110 digital piano attempts to reproduce the rich variety
of tones created by an acoustic grand piano as accurately as
possible. This includes damper resonances, damper noises,
and other subtle characteristics that contribute to the overall
piano playing experience.
While these additional tones are intended to enhance the
realism of the instrument, it is possible to reduce their
prominence.
p. 26
The top 18 notes of the keyboard
sustain far longer than neighbouring
notes, even when the damper pedal
is not pressed.
This is the correct behaviour, and intended to reproduce
the undamped notes (typically the top two octaves) of an
acoustic grand piano.
–
M
ID
I
MIDI data is not sent/received by the
MIDI IN/OUT jacks.
Check that the MIDI channel is set correctly.
Check that the MIDI IN/OUT jacks are connected correctly.
Check that the ES110 digital piano is not connected to a smart
device using Bluetooth MIDI.
p. 42
p. 48
Bl
uet
oo
th
MI
D
I
The instrument cannot connect with
the smart device/app.
Ensure that the instrument’s Bluetooth MIDI function is
turned On.
Ensure that the smart device/app’s Bluetooth function is
turned On.
Try deleting the instrument’s Bluetooth connection using the
smart device’s ‘Forget Device’ function.
Try turning the instrument Off and then On, and/or restarting
the smart device.
* Please check for Bluetooth MIDI compatibility with the smart device
manufacturer and app developer.
p. 48
