936.5414/-/PSA/0317/GB |Subject to change.
www.kathrein.com | [email protected]
KATHREIN-Werke KG, Anton-Kathrein-Straße 1-3, 83022 Rosenheim, Germany, Phone +49 8031 184-0, Fax +49 8031 184-52360
Problem
Possible cause
Solution
Permanent message:
"Poor or no signal"
No voltage from
receiver
●
Make sure there is no short circuit on the
receiver – multi-switch connection.
●
Make sure the receiver is in the single-cable mode.
●
Make sure that the outlet does not block
permanent 18 V.
Incorrect operation
mode
Frequency range, user bands or Static Mode on the
receiver and multi-switch must match. If a setting
is changed by means of the rotary switch, briefly
disconnect the multi-switch from the mains to apply
the new settings after the restart.
Incorrect single-
cable command
Make sure the receiver is in the single-cable mode.
Poor DiSEqC™
signal
●
Use distribution material without diodes to
reduce the power consumption.
●
Use the NCF 18 power supply unit with the EXD 2524.
Incorrect PIN code Check or deactivate the PIN code.
Incorrect assign-
ment
Make sure that user band and frequency match.
Note: SCR address is smaller than the user band
number by 1.
No voltage on the
LNB
●
Plug in the power supply unit NCF 18 into the
EXD 1524.
●
Make sure there is no short circuit on the
receiver – multi-switch connection.
connect DC block EMU 12, order no. : 273281, to
the cascade input to reduce the load placed on the
VL trunk from the LNB.
Only for UB > 8:
"Poor or no signal"
Receiver does not
support SCD2
according to EN
50607
If possible, perform software update on the
receiver.
Short message:
"Poor or no signal" or
picture stutters at regular
intervals.
Another subscriber
has accessed the
same user band
●
Check the menu settings of all the connected
receivers.
●
Make sure that the frequencies are assigned to
one receiver only.
Loop-through multi-
switches without Kath-
rein Power Saving do
not function or function
only sometimes
Rotary switch is set
to Kathrein Power
Saving „ON”
Switch off Kathrein Power Saving. Set the rotary
switch to „OFF“.
Electronic equipment is not domestic waste – in accordance with directive 2002/96/EC OF
THE EUROPEAN PARLIAMENT AND THE COUNCIL dated 27th January 2003 concerning
used electrical and electronic appliances, it must be disposed of properly. At the end of its
service life, take this unit for disposal at a designated public collection point.
Disposal
