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18

Troubleshooting Tips

Below are some helpful troubleshooting tips.  If a 

problem occurs, please double check the assembly and 

installation instructions as well as the instructions for 

the proper control panel.  More troubleshooting tips 

can be found at www.kascomarine.com

“My Fountain trips the ground fault interrupter in the 

C-25, C-85, or C-95.”

 

This is the most common symptom of several 

possible problems.  To correctly diagnose the problem,  

you will need to collect more information.  A Ground 

Fault Interrupter (GFI) breaker that trips can in- 

dicate an electrical service problem, water contamina-

tion in the unit and/or cord, bad breaker, control  

box problems, motor problems, etc.  Try to find out the 

answers to these questions before you contact  

Kasco to narrow down the problem.  

•  How long does it take to trip the breaker?  

•  Does it always take the same amount of time to 

trip?

•  How many times has it tripped?

•  Has there been any electrical problems in the area 

recently?

“My Fountain seems to run slowly.”

 

This can also be a symptom of several possible 

problems.  There could be an electrical problem where 

the unit is not getting the proper voltage.  This could 

also indicate a problem with the motor of the unit, 

which needs to be looked at by an Authorized Repair 

Center.  Check that the unit is receiving the   proper 

voltage, and, if so, contact Kasco for further steps.

“My Fountain hums, but will not start.  When I spin 

the prop with a stick, it starts up.”

 

This indicated a problem with the Starting 

Capacitor.  Each Kasco Fountain is equipped with a 

Starting Capacitor to get the unit going when it is first 

plugged in.  If it is operating, but not spinning and can 

be started by spinning the prop with a stick, the Start-

ing capacitor needs to be replaced by an Authorized  

Repair Center.

“My Fountain turns itself off and back on without the 

timer and without tripping the GFI breaker.”

 

Each Kasco Fountain has a Thermal Overload 

built in that will turn the unit off when it overheats.  

Once the unit has cooled down, it will start back up.  If 

dress for correspondence regarding the warranty 

claim.

Any expedited shipping method for the return of the 

unit is at the customer’s expense.  Kasco Marine will 

return units repaired under warranty at our expense via 

ground freight within the continental United States.

Other Repairs:

Most failed equipment can be repaired at substantially 

lower costs than replacement with new.  Please ship 

according to the instructions in the previous section.  

Again, it is best to call ahead for a Return Authori-

zation Number and/or Repair Form so we know the 

repair is coming.

Kasco Marine does estimates on repairs at the request 

of the customer.  The request for estimate should be 

included in the letter that accompanies the returned 

unit and must include a daytime phone number and/or 

e-mail address.  Estimate options are as follows:

We will contact the customer with a total after the unit 

has been evaluated, but before the work is performed.

We will repair the unit only if repair costs are under a 

stated dollar amount.  Example: “Please repair if total 

is under $150.00 before shipping charges.”

All estimates that are rejected for repair will be de-

stroyed unless otherwise directed by the customer.  If 

the customer would like the unit returned, the unit will 

be restored as closely as possible to the condition in 

which it was received and shipped at the customer’s 

expense for shipping and handling charges.

Billing:

All non-warranty repairs will be returned to the cus-

tomer prepaid with Visa or Mastercard or shipped 

C.O.D. with C.O.D. charges unless otherwise directed.  

Kasco Marine will contact for credit card information 

upon completion of the estimate.

All other warranty and repair inquiries should be di-

rected to Kasco Marine, Inc. at 715-262-4488 or 

[email protected]

Summary of Contents for 3400JF

Page 1: ...l Panel Installation pg11 C 25 Timer Control Instructions pg13 C85 non metallic Wiring Diagram pg14 C85 C95 non metallic Control Panel Timer pg15 Maintenance Recommendations pg16 Warranty Policy pg17...

Page 2: ...not use boats that tip easily for fountain in stallation such as a canoe and follow all boating safety rules and regulations including wearing a PFD Personal Flotation Device The fountain is supplied...

Page 3: ...ady for immediate use after installation The motor and ball bearings are submerged in oil and no further lubrication is needed Make sure to keep the motor housing clean from hard water deposits and or...

Page 4: ...r screw s for mounting the C 25 3 or C 85 4 7 16 Socket and Ratchet 7 16 Wrench 11 32 wrench for 8 fasteners 3400JF 3400HJF Parts Included Item Part Qty 1 3400JF Aerator 1 2 Float 242001 1 3 1 4 20 x...

Page 5: ...bolt holes with legs 2 Lock washer goes between bolt and flat washer Tighten down in 4 places 3 Turn over Bring bottom screen sections together 4 Tighten down in 6 places to hold the screen together...

Page 6: ...one of the pump 7 Thread one rope through one weighted tube rope Weight and position it approximately 6 from the float Next thread the end of the rope back through the opening facing the float as show...

Page 7: ...ond on a post with room for mounting the C 25 or C 85 Two 12 pieces of 1 galvanized pipe or weighted tubing for weighting ropes optional 10 x 1 long or longer screw s for mounting the C 25 3 or C 85 4...

Page 8: ...bolt and flat washer Tighten down in 4 places to the float retaining clips 3 Turn over Bring bottom screen sections together 4 Tighten down in 6 places to hold the screen together For quicker assembl...

Page 9: ...Without Strain Relief 6 Choose Nozzle Fit bolt into the molded socket on the nozzle and thread into the inner cone of the pump 7 If ready to install in the pond go to Installation instructions Light...

Page 10: ...by regional electrical differenc es or voltage drop due to long power cords may result in reduced pattern sizes The Cypress is the only nozzle that uses the sepa rate collar labeled C2 The Cypress Lin...

Page 11: ...ctrician or service person if needed For 120V Installations Plug the aerator cord into the C 25 outlet labeled UNIT If lights are included plug the Transformer cord into the C 25 outlet labeled LIGHT...

Page 12: ...provided with this panel L1 connects to Terminal 1 L2 connects to Terminal 2 N connects to Terminal N G connects to Terminal GROUND located on hassis plate Be sure to provide adequate sized power cond...

Page 13: ...2 If the G F C I tests okay restore power by pushing the RESET button back in THE RESET BUTTON MUST BE PUSHED FIRMLY AND FULLY INTO PLACE UNTIL IT LOCKS AND RE MAINS DEPRESSED AFTER PRES SURE HAS BEE...

Page 14: ...14 C85 non metallic Wiring Diagram...

Page 15: ...r and the minute dial will show exac ly 10 30 PROGRAMMING Dimensions FM 1 synchronous quartz TIME SETTING TO SET THE CURRENT TIME AND DAY OF WEEK ON 7 DAY UNITS TURN THE MINUTE HAND CLOCKWISE DO NOT S...

Page 16: ...ll installations at least every two to three months Seal replacement and all other repair services should be performed by Kasco Marine or a Kasco trained Authorized Repair Center Any alterations or ch...

Page 17: ...r local distributor with the shipment If no Repair Form is available include your name and physical address for return delivery of the repaired unit and a daytime phone number and or e mail ad void th...

Page 18: ...off and back on without the timer and without tripping the GFI breaker Each Kasco Fountain has a Thermal Overload built in that will turn the unit off when it overheats Once the unit has cooled down i...

Page 19: ...ed of water If the unit does not have the proper amount of water the flow or pattern will fluc tuate up and down and look sporadic If you are see ing these symptoms unplug the unit and clean away the...

Page 20: ...5 MAIN HOUSING 2400J 3400J 1 7 241005 V TUBE WITH LEGS 1 8 342050 IMPELLER 3400J 1 9 990275 O RING CORD 1 10 475643 SHAFT WASHER 2 11 243475 ZINC ASSEMBLY 1 12 990280 SEALING PLUG 1 13 990281 O RING 1...

Page 21: ...21 4400J Replacement Parts...

Page 22: ...panel with unit unless otherwise instructed A fee of 60 per hour will be assessed for cleaning excessively dirty units and float disassembly Refer to the Owner s manual for easy to follow troubleshoot...

Page 23: ...23...

Page 24: ...______ Serial Ex 5101J341725 ______________________________ Purchase Date _____________________ Purchased From ___________________________________ Registration Date ___________________________ Kasco M...

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