KanPak CDG-211, Operator'S Manual

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TROUBLE SHOOTING GUIDE
ISSUE CAUSE SOLUTION
No power, display, or
lights (as applicable). Power switch is not turned ON. Reset the power control switch
located on the lower left side of the
unit. Turn the switch OFF, wait 5
seconds, then turn the switch ON.
Circuit breaker on the
dispenser is tripped, indicated
by a white strip on top of the
breaker button when popped
out.
Reset the circuit breaker located on
the lower left side of the unit (below
the power control switch). Depress
the breaker button to reset.
Power cord is not plugged in. Ensure the dispenser power cord is
plugged into a functioning outlet.
Depress the reset button of a GFI
outlet if equipped.
No power at the outlet.
Have a qualified person check the
in-store
Dispenser will not
dispense product.
circuit-breaker to restore
power to the circuit.
Product tube is not inserted
properly.
Verify the product tube is installed
correctly, and is not pinched,
twisted or bent.
Dispenser is leaking
product. Valve door not fully closed.
Confirm the valve door is fully
closed and the thumbscrew is
tightened securely.
Product tube is not centered. Ensure the product tube is centered
properly in the dispensing valve
assembly.
Product accumulation within
valve assembly.
Clean the valve assembly and
surrounding area.
Display/compartment
temperature is too
warm or too cold. Vents are covered. Remove obstructions blocking the
vents located on the top rear of the
unit.
Defrost cycle just completed.
Check the temperature again after
15 minutes have elapsed.
Compartment has ice and/or
frost build-up.
Perform the standard preventative
maintenance (PM) as outlined.
The temperature control
requires adjustment.
Contact KanPak Equipment Service.
ERR on Display, or
Flashing Yellow LED The unit requires servicing.
Contact KanPak Equipment Service.
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