Kanguru Defender SSD User Manual Download Page 32

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6. Warranty Information

This product carries a 3-year warranty from the date of purchase. Kanguru Solutions is not responsible

for any damages incurred in the shipping process. Any claims for loss or damage must be made to the

carrier directly. Claims for shipping errors should be reported to Kanguru Solutions within three (3)

working days or receipt of merchandise.

7. Tech Support

If you experience any problems using your Kanguru Defender or have any technical questions regarding

any of our products, please call our technical support department. Our tech support is free and available

Monday thru Friday, 9am to 5pm EST.

Call 1-508-376-4245 or

Visit our website at www.Kanguru.com

Warranty Information / Tech Support

Summary of Contents for Defender SSD

Page 1: ...Manual Copyright 2019 All Rights Reserved Model no KDH3B KDH3B 300F Questo manuale d istruzione fornito da trovaprezzi it Scopri tutte le offerte per Kanguru Defender SSD300 1 TB o cerca il tuo prodo...

Page 2: ...ed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fi...

Page 3: ...Unlocking the Security Partition 16 3 4 1 Resetting from the Login Screen 17 3 4 2 Using the Virtual Keyboard to Enter Your Password 18 3 5 Encrypting Files and Folders 19 3 6 On board Antivirus 20 3...

Page 4: ...package you received If any of the parts listed below are missing please contact Kanguru Solutions 508 376 4245 and you will be shipped replacement parts immediately Kanguru Defender Drive USB3 0 Cabl...

Page 5: ...B management system KRMC is available in two different options Customer hosted enterprise version or a Kanguru hosted Cloud version Please contact Kanguru Solutions if you have any questions about whi...

Page 6: ...58 F 0 C 70 C Dimensions 5 5 x 3 5 x 1 Kanguru Defender HDD Capacities1 500GB 1TB 2TB Rotation Speed 5400 Cache Size 8MB Reliability 750 000 hrs Access Time 8 5 11ms Weight 10 3 oz Kanguru Defender SS...

Page 7: ...ontains information on how to use your Kanguru Defender Please read these sections carefully 2 1 Parts and Functions Activity Indicator LED Power Indicator LED USB A USB Micro B USB Cable General Oper...

Page 8: ...e USB port 3 Connect the Micro B side of the USB cable to the Defender s USB port Connect the A side of the USB cable to your computer The LED indicators on the side of the drive will light up You are...

Page 9: ...Defender s CD ROM partition The drive letter e g D E F will depend on your computer 2 Double click on the KDM exe file to launch the KDM application If it is your first time running KDM you will need...

Page 10: ...s strongly advised not to leave a device unattended while logged in for any extended period of time especially if the computer the device is connected to is configured to automatically go into Sleep M...

Page 11: ...Wizard or closing the Setup Wizard by clicking on the X button 3 3 1 Selecting a Setup Language The default language for the Setup Wizard is set to English To run the Setup Wizard in a different lang...

Page 12: ...tivirus protection If your Defender does not already have a valid antivirus license key then you must fill out the following registration form with the required information and then click on the Apply...

Page 13: ...and then click on the Apply button 2 A dialog box will appear confirming that KRMC Cloud was enabled on your device Click OK 3 Enter the KRMC Cloud Account ID for the account that you are registering...

Page 14: ...C Cloud the information entered here will be automatically be imported to the KRMC Cloud server when you register your drive Fill in your information in the appropriate fields and then click on the Ap...

Page 15: ...eld for verification If your passwords do not match or there is any other issue with the password which you have entered in the Set Password section an explanation will be visible in the Password Info...

Page 16: ...ging and then reinserting your Defender or manually running KDM exe will bring the login window back Once you have successfully logged in to KDM the Defender s secure partition will be accessible thro...

Page 17: ...on the device will be lost To reset your Defender to the factory default 1 Start KDM 2 When the login screen appears click on the Reset button 3 When you are prompted to confirm the reset click on the...

Page 18: ...s located near the password entry field 2 The virtual keyboard will appear below the Setup Wizard window Click on the keys on the virtual keyboard to enter your password 3 Click on the VK button again...

Page 19: ...KDM to gain access to the secure partition 3 Click on the KDM icon located in the task bar and then select Explore Security Drive from the popup menu The Defender s security partition opens in a new w...

Page 20: ...ading the Defender will save your place and continue the download the next time it is connected to a computer with internet access Virus definitions are stored in the System folder on the secure parti...

Page 21: ...on to begin scanning your Defender 3 Once the scan has started Click on the Pause Scan button to pause the scan process Click on the Resume Scan button to resume the scan Click on the Stop Scan button...

Page 22: ...e top of the antivirus console 2 Click on the Start Scan button and then select a path on your computer to begin scanning 3 Once the scan has started Click on the Pause Scan button to pause the scan p...

Page 23: ...f the antivirus console 2 Click on the Start Scan button and then select a file to begin scanning 3 Once the scan has started Click on the Pause Scan button to pause the scan process Click on the Resu...

Page 24: ...s Enter your current password in the Old Password field Enter your new password in the New Password field and then enter it again in the Confirm New Password field 3 When you are ready to proceed clic...

Page 25: ...s KRMC functionality 1 Click on the KDM icon located in the task bar and then select Security Settings from the popup menu 2 The Password Settings window opens Click on the KRMC Cloud Settings tab at...

Page 26: ...change the language 1 Right click on the KDM icon located in the task bar and then hover your cursor over the Language option in the popup menu A list of available languages appears 2 From the submenu...

Page 27: ...in the task bar Click on Quick Start Guide to download a digital copy of the Defender s Quick Start Guide Click on Defender User Manual to download a digital copy of the Defender s User Manual 3 11 Ab...

Page 28: ...access Standard edition Defender HDD users can also manually search and download available client updaters from the Kanguru Support site Defender HDD client updaters can be found under the USB Client...

Page 29: ...ory that KDM updater file is saved in 5 Open a command prompt window by clicking on Start All Programs Accessories Command Prompt 6 Within the command prompt window navigate to the directory containin...

Page 30: ...ontaining your encrypted data will be inaccessible until you log into KDM again To unmount your Defender right click on the KDM icon located in the task bar and then select Unmount Kanguru Defender Th...

Page 31: ...on the Safely Remove Hardware icon located in the task bar 2 A popup menu appears listing all USB devices connected to your computer Select the Defender from the menu it will appear with two drive le...

Page 32: ...hipping errors should be reported to Kanguru Solutions within three 3 working days or receipt of merchandise 7 Tech Support If you experience any problems using your Kanguru Defender or have any techn...

Page 33: ...net as normal If KDM is able to determine your proxy server s address but the proxy requires authentication then you will need to enter your credentials in the window that appears If KDM is unable to...

Page 34: ...gal terms and conditions available at www kanguru com Please review and agree before use Thank you Kanguru Solutions 1360 Main Street Millis MA 02054 www kanguru com 04 28 20 v1 8 2020 Kanguru Solutio...

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