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4. Updating Your Defender HDD
Updates for your Defender HDD’s client application may be released from time to time. To view the
version of the KDM client application currently running on your drive, see section
Please check whether your Defender HDD is being managed by Kanguru Remote Management Console
(KRMC), as the update process is different for enterprise edition and standard edition drives.
4.1 Updating standard edition drives
Standard edition Defender HDD drives will automatically check the Kanguru Central Server (KCS) for
client updates. Once you have successfully logged into your Defender HDD’s secure partition, KDM
will check KCS for any available client updates. If an update is available, you will receive a pop-up
notification with instructions for downloading the updater file.
Note:
The drive will only check KCS if it is connected to a computer with internet access.
Standard edition Defender HDD users can also manually search and download available client updaters
from the Kanguru Support site. Defender HDD client updaters can be found under the ‘USB Client
Software Updates’ forum in the ‘Software Downloads and Updaters’ section (
).
4.2 Updating KRMC enterprise edition drives
Enterprise edition Defender HDD drives are managed by the Kanguru Remote Management Console
(KRMC). Updaters for enterprise edition Defender HDD drives are available for download from the
Kanguru Support site. The KRMC system administrator is granted access to the enterprise edition
downloads when their KRMC order is processed. Enterprise edition updaters can be found under the
‘KRMC Enterprise’ forum in the ‘Software Downloads and Updaters’ section (
).
Once you have downloaded your enterprise edition updater, you can create an ‘Upgrade Client
Application’ action in KRMC to deploy the update to all of your managed drives remotely.
Note:
Only KRMC administrators are given access to download the enterprise edition updaters.
Updating Your Defender HDD