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2.3.1 Resetting from the Login Screen

In the event you have forgotten your password, you can use the Reset to Factory Default function to reset 

your password. This function will restore the device to the factory settings, erasing all saved passwords 

and data residing on the device’s secure partition. 

Caution!

 Using the Reset to Factory Default function will format and wipe all data off the device!  All 

data on the device will be lost! 

To reset your Defender Elite to the factory default:

1.  Start KDMElite. 

2.  When the login screen appears, click on the 

Reset 

button.

 

3.  When you are prompted to confirm the reset, click on the 

Yes 

button.

4.  When  your  password  and  data  stored  on  the  secure  partition  have  been  erased,  the  following 

message will appear. Click on the 

OK 

button to complete the reset.

The next time you run KDMElite, you will have to complete the Setup Wizard again before you are 

able to access the secure partition. Please see 

section 2.2 

The Setup Wizard 

on page 13

 for instructions on 

completing the Setup Wizard.

 Resetting from the Login Screen

Summary of Contents for Defender Elite

Page 1: ...Kanguru Defender Elite User Manual Copyright 2010 All Rights Reserved ...

Page 2: ...resentation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose Kanguru Solutions reserves the right to revise or update its products software or documentation without obligation to notify any individual or entit...

Page 3: ...ux 5 12 2 2 The Setup Wizard 13 2 2 1 Selecting a Setup Language 13 2 2 2 Activating On board Antivirus Protection Windows only 14 2 2 3 Setting a Password 15 2 2 4 KRMC Cloud 16 2 2 5 Contact Info 17 2 2 6 Resetting the Device through the Setup Wizard 18 2 3 Unlocking the Security Partition 19 2 3 1 Resetting from the Login Screen 20 2 4 Using the Virtual Keyboard to Enter Your Password 21 2 5 En...

Page 4: ... Your Defender Elite 31 3 Safely Removing Your Kanguru Defender Elite 32 3 1 Safely Removing from Windows 32 3 2 Safely Removing from Mac OS X 33 3 3 Safely Removing from Linux 33 4 Warranty Information 34 5 Tech Support 34 6 Appendix A Proxy Support 35 Table of Contents ...

Page 5: ...lacement parts immediately Kanguru Defender Elite USB Flash Drive Quick Start Guide Registration Form Lanyard USB Extension Cable 32GB 128GB models only 1 2 Kanguru Defender Elite Models The Kanguru Defender Elite comes in two models depending on your drive s capacity Differences between the models are detailed in section 1 5 Technical Specifications on page 7 1GB 16GB Model 32GB 128GB Model 1 3 S...

Page 6: ...n that gives administrators a complete USB management system With KRMC you will be able to Create and manage a master password for your Defenders Remotely delete all data on a target drive Schedule actions for present or future times Audit at administrator and super administrator level Locate devices via IP address IP Address network location Locate devices via hostname Create remote policy modifi...

Page 7: ...ock Data Retention 10 years or more Operating Temp 0 C 70 C Humidity Range 20 90 Shock Resistance 1000G Max Vibration 15G Peak to Peak Max 1GB 16GB Defender Elite Specifications Data Transfer Rate Read 20 33 MB s Write 10 13 MB s Weight 10g Dimensions 64mm x 18 5mm x 9mm Power Read Max Read 5 VDC 122mA Power Write Max Write 5 VDC 182mA 32GB 64GB Defender Elite Specifications Data Transfer Rate Rea...

Page 8: ...D ROM partition named KDMElite The drive letter e g D E F will depend on your computer 2 Double click on the KDMElite exe file to launch the KDMElite application If it is your first time running KDMElite you will need to complete the setup wizard in order to set your security password see section 2 2 The Setup Wizard on page 13 If you have already setup your security password you will be prompted ...

Page 9: ...u will need to configure Windows in the following manner Note This is user preference only There is no need to configure Windows in order to use your Defender 1 From My Computer click on the Organize tab and then select Folder and search options 2 The Folder Options window appears Scroll down to the option for Hidden Files and Folders and select Show hidden files folders and drives 3 Click on the ...

Page 10: ...nning KDMElite you will need to complete the setup wizard in order to set your security password see section 2 2 The Setup Wizard on page 13 If you have already setup your security password you will be prompted to login see section 2 3 Unlocking the Security Partition on page 19 Caution The KDMElite app file needs to remain on your Defender Elite s CD ROM partition at all times Always run the appl...

Page 11: ...time running KDMElite you will need to complete the setup wizard in order to set your security password see section 2 2 The Setup Wizard on page 13 If you have already setup your security password you will be prompted to login see section 2 3 Unlocking the Security Partition on page 19 Caution The KDMElite file needs to remain on your Defender Elite s CD ROM partition at all times Always run the a...

Page 12: ...ied to a local hard drive you can execute KDMElite through the Terminal 1 Open the Terminal window by clicking on Applications Accessories Terminal The Terminal location may be different depending on which version of Red Hat you are running 2 From the Terminal navigate to the directory where you copied the kdme_exec sh shell script file to 3 Type chmod 007 kdme_exec sh to allow full execute permis...

Page 13: ...isconnect your Defender Elite without either first completing the Setup Wizard or closing the Setup Wizard by clicking on the X button 2 2 1 Selecting a Setup Language The default language for the Setup Wizard is set to English To run the Setup Wizard in a different language 1 From the Welcome screen click on the icon next to the Language Menu 2 A list of available languages will appear in a drop ...

Page 14: ...th internet access in order to register for on board antivirus protection If your Defender Elite does not already have a valid antivirus license key then you must fill out the following registration form with the required information and then click on the Apply button in order to activate your one 1 year of free antivirus protection Click on the Skip button if you do not wish to activate antivirus...

Page 15: ...ou have entered in the Set Password section an explanation will be visible in the Password Info window Note The Password Info window will inform you if there are any password requirements It updates in real time Disregard the messages in the Password Info box until you have finished entering your password into both the Password and Confirm Password fields 3 Click on the Apply button to set your pa...

Page 16: ...ton 2 A dialog box will appear asking if you want to register your device with KRMC Cloud Click on the Yes button 3 Your web browser will open and direct you to the KRMC Cloud login page 4 Purchase a license for your drive in order to use it with KRMC Cloud If you choose not to remotely manage your Defender using KRMC Cloud select the Disable KRMC Cloud option and then click on the Apply button Yo...

Page 17: ...l be automatically be imported to the KRMC Cloud server when you register your drive Fill in your information in the appropriate fields and then click on the Apply button A window will appear confirming that your data has been saved Click on the OK button to close the window and then click on the Next button to finish setting up your drive Congratulations Your Defender Elite is now ready to use Co...

Page 18: ...Setup Wizard click on the Prev button until you return to the Welcome Screen 2 On the Welcome Screen you will see a Reset button in the lower left side of the application window Click on the Reset button 3 A dialog box appears asking you to confirm the reset Click on Yes to reset your device to the factory default settings After the device has been reset to the factory default setting you will be ...

Page 19: ...rocess click on the Cancel button Unplugging and then reinserting your Defender Elite or manually running KDMElite exe will bring the login window back Note You can use the virtual keyboard when entering your password to prevent any key logging applications from recording your key strokes For more information on the virtual keyboard see section 2 4 Using the Virtual Keyboard to Enter Your Password...

Page 20: ...ll be lost To reset your Defender Elite to the factory default 1 Start KDMElite 2 When the login screen appears click on the Reset button 3 When you are prompted to confirm the reset click on the Yes button 4 When your password and data stored on the secure partition have been erased the following message will appear Click on the OK button to complete the reset The next time you run KDMElite you w...

Page 21: ...on which is located near the password entry field 2 The virtual keyboard will appear below the Setup Wizard window Click on the keys on the virtual keyboard to enter your password 3 Click on the VK button again to close the virtual keyboard Note You can click on the Shuffle key on the bottom right corner of the virtual keyboard to randomize the virtual keyboard layout Randomizing the keyboard layo...

Page 22: ...o KDMElite to gain access to the secure partition 3 Click on the KDMElite icon located in the task bar and then select Explore Security Drive from the popup menu Note Linux users must right click on the KDMElite icon in the task bar We recommend using either the drag drop action right click copy paste action or the shortcut keys Ctrl C and Ctrl V to copy and paste files and folders directly to and...

Page 23: ... downloading the Defender will save your place and continue the download the next time it is connected to a computer with internet access Virus definitions are stored in the System folder on the secure partition If these files are deleted they will be automatically re downloaded If the device is reset to the factory default these files will be deleted and will need to be re downloaded Caution Do n...

Page 24: ...button to begin scanning your Defender Elite 3 Once the scan has started Click on the Pause Scan button to pause the scan process Click on the Resume Scan button to resume the scan Click on the Stop Scan button to cancel the scan process 4 The scan results will appear in the Scan Results window 5 Click on the View Scan Log button to view a log of the previous scan 6 Click on the OK button to close...

Page 25: ...he top of the antivirus console 2 Click on the Start Scan button and then select a path on your computer to begin scanning 3 Once the scan has started Click on the Pause Scan button to pause the scan process Click on the Resume Scan button to resume the scan Click on the Stop Scan button to cancel the scan process 4 The scan results will appear in the Scan Results window 5 Click on the View Scan L...

Page 26: ...of the antivirus console 2 Click on the Start Scan button and then select a file to begin scanning 3 Once the scan has started Click on the Pause Scan button to pause the scan process Click on the Resume Scan button to resume the scan Click on the Stop Scan button to cancel the scan process 4 The scan results will appear in the Scan Results window 5 Click on the Advanced Info button to view a log ...

Page 27: ...ar 2 The Password Settings window opens Enter your current password in the Old Password field Enter your new password in the New Password field and then enter it again in the Confirm New Password field 3 When you are ready to proceed click on the Apply button to set your new password 4 Once your new password has been set a confirmation window appears informing you that your password has been succe...

Page 28: ...KDMElite icon located in the task bar and then select Security Settings from the popup menu Note Linux users must right click on the KDMElite icon in the task bar 2 The Password Settings window opens Click on the KRMC Cloud Settings tab at the top of the window to enter the KRMC Cloud Settings window 3 Enable or Disable KRMC Cloud by selecting the appropriate radio button and then click on the App...

Page 29: ...default To change the language 1 Right click on the KDMElite icon located in the task bar and then hover your cursor over the Language option in the popup menu A list of available languages appears 2 Click on the desired language from the submenu that you want KDMElite to be displayed in Changing Languages ...

Page 30: ... task bar Click on Quick Start Guide to download a digital copy of the Defender Elite s Quick Start Guide Click on Defender User Manual to download a digital copy of the Defender Elite s User Manual 2 11 About KDMElite To view information regarding the version of KDMElite currently installed on your device right click on the KDMElite icon located in the task bar and then select About Online Docume...

Page 31: ...r and then select Unmount Kanguru Defender The KDMElite icon in the task bar will disappear and the Defender Elite s secure partition will no longer be accessible Caution Do not disconnect the Kanguru Defender Elite without first properly unmounting your device as detailed in this section and then safely removing the device from your computer as described in chapter 3 Safely Removing Your Kanguru ...

Page 32: ... function before disconnecting your Defender drive To safely remove your Defender Elite 1 Click on the Safely Remove Hardware icon located in the task bar Note The icon may look different depending on which version of Windows you are running Windows XP 2000 Windows Vista 7 2 A popup menu appears listing all USB devices connected to your computer Select the Defender Elite from the menu it will appe...

Page 33: ...con from the desktop and then select Eject from the pop up menu Once the KDMElite icon no longer appears on your desktop then it is safe to disconnect your Defender Elite 3 3 Safely Removing from Linux Caution Be sure that the secure partition has been unmounted before attempting to remove the Defender drive See section 2 12 Unmounting Your Defender Elite on page 31 To remove the Defender drive ri...

Page 34: ...pping errors should be reported to Kanguru Solutions within three 3 working days or receipt of merchandise 5 Tech Support If you experience any problems using your Kanguru Defender Elite or have any technical questions regarding any of our products please call our technical support department Our tech support is free and available Monday thru Friday 9am to 5pm EST Call 1 508 376 4245 or Visit our ...

Page 35: ...e will try to read the proxy server information from the computer s configuration If KDMElite is able to determine your proxy server s address and no authentication is required then KDMElite will read this information and connect to the internet as normal If KDMElite is able to determine your proxy server s address but the proxy requires authentication then you will need to enter your credentials ...

Page 36: ...he proxy address and the port to connect to in the address field e g 192 168 0 193 8080 or proxycomp 8080 Select your proxy type and then enter your credentials If KDMElite is able to connect to the proxy server using this information then the proxy information and the authentication information is saved in an encrypted proxy settings file Proxy Support ...

Page 37: ...gal terms and conditions available at www kanguru com Please review and agree before use Thank you Kanguru Solutions 1360 Main Street Millis MA 02054 www kanguru com 10 15 10 V 2 0 2010 Kanguru Solutions ...

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