7. Troubleshooting & Maintenance
Problems
Causes
Solutions
Color losing or no video
signal output in HDMI
display
The connecting cables may
not be connected correctly
or it may be broken.
Check whether the cables
are connected correctly
and in working condition.
No HDMI signal output in
HDBaseT Splitter while
local HDMI input is in
normal working state
Cannot control HDBaseT
Splitter by control device
(e.g. a PC) through RS232
port
Wrong RS232
communication parameters
Make sure the RS232
communication parameters
are correct.
HDBaseT Splitter is broken Send it to authorized
dealer for repairing.
Static becomes stronger
when connecting the video
connectors
Bad grounding
Check the grounding and
make sure it is connected
well.
If your problem persists after following the above troubleshooting steps, seek further
help from authorized dealer or our technical support.
Summary of Contents for SP-HDBT1X4
Page 19: ...SP HDBT1X4 15 6 Panel Drawing...
