KANE3500 Manual
Page 15
RETURNING YOUR KANE3500 TO KANE
When returning your KANE3500, please always ensure that you enclose:
Your full contact details
A daytime telephone number
Details of faults you might have experienced
Packing your KANE3500
When returning your KANE3500, please pack it appropriately to prevent any damage during
transit.
Before sealing your package, please ensure that you have enclosed the items listed above
and that it is clearly marked for the attention of:
Southern Service Centre
Kane International Ltd
Kane House
Swallowfield
Welwyn Garden City
Hertfordshire
AL7 1JG
Sending your KANE3500
Once your KANE3500 has been securely packed then your package is ready for shipment
back to Kane. If you do not have an account with a courier company you can take your
package to your local Post Office. It is advisable to send the package by Special Delivery so
that it is insured and traceable while in transit.
When we receive your KANE3500
On receipt of your package, our Service Engineers will inspect your KANE3500 and any
accessories and confirm to you the total service cost. Once you have accepted this the work
will be carried out, and upon completion the analyser returned to you.
If you have any questions that we haven’t answered, please feel free to contact our Southern
Service Centre:
Tel: +44 (0) 1707 384834
Fax: +44 (0) 1707 384833
Email: [email protected]
