MAXICAL
®
III
5511-229 GB/98.06/Rev. B1
54
14. Service
14.1 Trouble Shooting
Symptom
Possible Cause
Suggested Remedy
No function displayed when
Internal battery supply missing
Replace Lithium back-up cell
supply cut-off
(blank display)
(Spare part no. 1606-047)
Background lighting off
Voltage supply cut-off
Check mains supply
Displayed temp. too high
4-wire circuit out of order
Check mains supply
No energy accumulation
Read “info” on display
Check both flow meter and
(e.g. MWh) and m
3
If “info” = 000
temperature sensors
If “info” > 000
Check fault indicated by info
code
Accumulation of m
3
, but not
Flow and return sensors switched
Fit sensors correctly
energy (e.g. MWh)
over, either in installation or
(t
F
must be higher than t
R
)
connection
No accumulation of m
3
No volume pulses
Check flow meter connection
Check flow meter direction
Check flow meter setting
(read chapter 4.6)
Incorrect accumulation of m
3
Flow meter faulty
Send meter to repair
Flow meter installed wrong way
Re-install correctly
Incorrect programming
Reprogram MAXICAL
®
III or
send to Kamstrup for checking
Check flow meter setting
Incorrect temperature display
Faulty temperature sensor
Replace sensor pair
Poor cable joints
Check joints
Temperature display a little too low/
Poor thermal sensor switch
Place sensors in the bottom of
accumulated energy a little too low
sensor pockets
(e.g. MWh)
Heat loss
Insulate sensor pocket
Sensor pocket too short
Replace with longer pocket
Analogue outputs give insufficient current Voltage supply too low
Supply should be >210VAC
Excessive load
R
LOAD
< 500
W
Outputs scaled incorrectly
Reprogram MAXICAL
®
III