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42

EN

Anomalies related to the scope mechanical or electronic

PROBLEM

POSSIBLE CAUSE

REMEDY

Pellet not being fed 
into the combustion 
chamber.

1. Pellet hopper empty 
2. Feeder screw blocked by sawdust
3. Reduction motor defective
4. Defective electronic board 
5. One of the thermostats with 
manual reset is triggered

1. Refill pellet hopper

2. Empty the hopper and manually free the  
feeder screw of sawdust
3. Replace reduction motor
4. Replace electronic board 

5. Reset on the back of the thermostove the safety 
thermostat after verifying the cause

The thermostove does 
not run

1. Plug out of place
2. Lack of electricity supply
3. Parameter suction power to 
change
4. Pellet or water sensor in lockout
5. Fuse blown
6. Obstruction of nests or foreign 
bodies in the chimney or fireplace

1. Check the correct position of the sparkplug 
in the grate
2. Check that the electric socket is plugged in 
and that the main switch is in position “I”

3. Contact your Authorized Assistance Center

4. Wait for the cooling of the pellets or water tank and 
turn on the thermostove

5. Replace the fuse

6. Remove all foreign matter from the chimney 
or flue outlet of the barrel. It is recommended 
that the intervention of a chimney sweep

The fire goes out or 
the thermostove stops 
automatically

1. Pellet hopper empty
2. Pellets not being fed in
3. Intervention of pellet 
temperature sensor
4. Door not closed properly or 
gaskets worn
5. Thermostove temperature is too 
high
6. Unsuitable pellets
7. Low pellet feed rate
8. Combustion chamber dirty
9. Smoke outlet obstructed
10. Smoke extraction motor failed
11 Pressure switch faulty or 
defective

1. Refill pellet hopper
If it is first ignition the fuel, having to go the route that 
goes from the tank to the brazier, may not be able to 
arrive on time and in the right amount programmed

2. If after repeated ignitions did not appear in the 
flame, even with regular supply of pellets, the 
problem may be related to the components of the 
heater or the improper installation

3. Let the thermostove cool down completely, reset the 
thermostat till lockout ceases, relight thermostove; 
if problem persists, contact technical assistance
4. Close the door or 

replace the gaskets with 

original spare parts
5. Check for proper operation of the water pump, 
if necessary, replace the component

6. Change to a type of pellet recommended by the 
manufacturer

7. Have the fuel feed rate checked by technical 
service

8. Clean the combustion chamber, following 
instructions in the manual
9. Clean the smoke duct

10. Check the motor and replace if necessary
11. Replace the pressure

The thermostove runs 
for a few minutes and 
then goes out.

1. Lighting cycle not completed 
2. Temporary failure of electricity 
supply. 
3. Smoke duct obstructed. 
4. Temperature sensors defective 
or broken. 
5. Sparkplug failure. 

1. Re-run lighting cycle
2. See previous instruction
3. Clean smoke duct

4. Check and replace sensors as necessary
5. Check the plug and replace if necessary

Summary of Contents for Francesca 17B

Page 1: ...USER MANUAL Francesca 17B 17B DD Boiler Stoves Instructions for the correct use and maintenance of your Kalor wood pellet boiler stove Distribution and warranty in Ireland by...

Page 2: ...port a nationwide network of Authorised Technicians who are specially trained on Kalor wood pellet stoves and boilers This ensures that your stove can be correctly installed commissioned maintained an...

Page 3: ...l where the product will be placed must not be constructed in wood or in any case made of an inflammable material and in addition it is necessary to maintain a safety distance While the thermostove is...

Page 4: ...tove must only be operated in living environments This thermostove being controlled by an electronic board permits a completely automatic and controlled combustion the exchange in fact regulates the l...

Page 5: ...without adequate protection Keep the fuel and other inflammable materials off the thermostove Charge pellet Never remove the protection grille in the hopper When filling do not let the sack of pellets...

Page 6: ...se your body to hot air for a long time Do not overheat the room you are in and where the thermostove is installed This can damage the physical conditions and cause health problems Do not expose to di...

Page 7: ...ct The air flow between the outside and the installation premises can take place directly through an opening on an external wall of the premises preferred solution see Figure 1a or indirectly through...

Page 8: ...Ci riserviamo di tutelare i nostri diritti a termini di legge Spessore Peso Materiale Colore Scala Data Disegnato Approvato DESCRIZIONE luca canderle ASSIEME TE 655954 g 29 04 201 Via delle Arti e de...

Page 9: ...A 10 2 DA 10 A 50 1 DA 50 A 150 30 OLTRE 150 A A A A A DA DA DA DA DA 36030 San Vito di Leguzzano VI ITALIA Il presente disegno rimane di propriet di AMG S p A Ci riserviamo di tutelare i nostri dirit...

Page 10: ...gas temperature min max Kg h 0 84 3 79 1 19 3 66 Tank capacity mc 430 430 Recommended fuel g s 3 02 11 04 5 5 10 3 Heated surface Pa 3 8 5 10 Diameter flue outlet tube C 51 1 103 69 108 Diameter air...

Page 11: ...ure between the flue and the environment installed comply with the instructions in the technical characteristics The minimum height of the flue is 3 5 metres and must have an internal section that all...

Page 12: ...flue for the distances to respect A MINIMUM 40 MM B MASSIMUM 4 M C MINIMUM 3 D MINIMUM 400 MM E DIAMETER OF HOLE F SEE FIG 2 3 4 5 6 U INSULATION V POSSIBLE REDUCTION FROM 100 TO 80 MM I INSPECTION PL...

Page 13: ...ets that are placed on the heating system In heating systems with a closed circuit the loading cold pressure of the system and the inflation pressure of the expanding vase must correspond in heating s...

Page 14: ...incrustation and limescale especially in the domestic water heat exchanger 15 French Installation of a water softener if water hardness 15 French Filling the system with treated water demineralised If...

Page 15: ...ne N common N Lato sanitatio DHW side Lato riscaldam heating side Sonda sup puffer Puffer upper probe Termostato esterno External thermostat Sonda accumulo sanitario o sonda inf puffer DHW probe or pu...

Page 16: ...mostat simply remove the jumper on the THERM terminal see the tab on page 16 and connect our room thermostat OPERATION BY A SPECIALIZED TECHNICIAN How to select the type of Stand by OPERATION BY A SPE...

Page 17: ...Reaction from the stand by state is when a heat increase is required to return to a chosen stand by condition when it is set to ON or when there is a health risk II I The scheme is indicative and want...

Page 18: ...ON 02 H 2 O WINTER ON IF H 2 O PR 25 MODULE IF PROBE H 2 O 80 C HEATING SANITARY SANITARY DOES NOT CALL OFF 03 TERM ES WINTER ON IF H 2 O PR 25 MODULE SE TERM ES SATISFIED OR IF H 2 O PROBE SET H 2 O...

Page 19: ...is required to return to satisfy the chosen stand by condition when this is set to ON or when there is a health risk I Valve motorization 4 5 6 II External thermostat ON OFF or stand by type 3 optiona...

Page 20: ...O ACS MODULE IF PROBE H 2 O 80 C HEATING ACS IN CONTACT SANITARY DOES NOT CALL ON 02 H 2 O WINTER ON IF H 2 O PR 25 STAND BY IF PROBE H 2 O SET H2O a HEATING ACS IN CONTACT SANITARY IN CALL ON 02 H 2...

Page 21: ...ly set from the machine The rinsing from the stand by state occurs automatically when a heat increase is required to return to satisfy the chosen stand by condition when this is set to ON or when ther...

Page 22: ...IF H 2 O PR 25 WORK AND IF H 2 O PROBE 80 MODULE CONTACT PUFFER LOW THERMOSTAT DOES NOT CALL AND HIGH CALL OFF 01 02 03 WINTER SUMMER ON IF H 2 O PR 25 WORK AND IF H 2 O PROBE 80 MODULE CONTACT PUFFE...

Page 23: ...s the key To set the desired temperature in the room using the probe on the board press the key and To set the desired temperature in the room using the probe on the board press the key To set the des...

Page 24: ...R 25 STAND BY IF PROBE H 2 O SET H 2 O a HEATING DHW WITH PROBE PROBE ACS SET ACS ON 02 H 2 O WINTER ON IF H 2 O ACS 3 AND IF H 2 O PR 25 RATED HEAT INPUT IF PROBE H 2 O SET ACS 10 d HEATING DHW WITH...

Page 25: ...select the desired degrees The working power is set automatically by the machine N B For correct operation the upper SET must be set at a lower temperature than the lower SET The scheme is indicative...

Page 26: ...2 O S1 3 H 2 O PR 25 H 2 O PROBE 80 RATED HEAT INPUT 2 SIDE PUFFER 4 S1 E S2 SET PUFFER ON 01 02 03 WINTER SUMMER OFF OFF STAND BY 2 SIDE PUFFER 4 S1 E S2 SET PUFFER ON 01 02 03 INVERNO ESTATE ON ON I...

Page 27: ...red degrees and keys to select the desired degrees keys to select the desired degrees keys to select the desired degrees c To set the work power press the To set the temperature in the technical water...

Page 28: ...02 03 WINTER ON IF H 2 O PROBE PUF FER 3 H 2 O PR 25 OPERATION AND RATED HEAT INPUT H 2 O PROBE 80 PUFFER DHW PROBE BOILER THERMOSTOVE DHW PROBE DHW SET AND PUFFER PROBE SET PUFFER OFF 01 02 03 WINTE...

Page 29: ...standard Keep the pellets away from heat sources and not in humid environments or with explosive atmosphere Control Panel Button is used to switch the machine on off and to exit programming Buttons a...

Page 30: ...are active BRAZIER CLEANING The machine is cleaning the basket The smoke extractor runs at maximum speed and the pellet load is at minimum WORK The machine is working in this case at power 3 The detec...

Page 31: ...hermostat is activated deactivated press button 4 OFF and continue scrolling though the submenus using button 5 Select which submenu you wish to enter in order to access the daily weekly and weekend p...

Page 32: ...9 saturday prog 1 on off 10 sunday prog 1 on off 11 start program 2 hour 12 stop program 2 hour 13 monday progr 2 on off 14 tuesday progr 2 on off 15 wednesday prog 2 on off 16 thursday prog 2 on off...

Page 33: ...les fonctions de chrono thermostat journalier Sous menu 03 03 programme hebdomadaire Il permet d activer de d sactiver et de r gler les fonctions de chrono thermostat hebdomadaire Il est possible de...

Page 34: ...GR 3 on off 03 03 27 SAMEDI PROGRAM 3 on off 03 03 28 DIMANCHE PROGR 3 on off Sous menu 03 04 programme week end Il permet d activer de d sactiver et de r gler les fonctions de chrono thermostat le we...

Page 35: ...C 50 C load initial dialogue men level A B Men 09 technical calibration This item of the menu is reserved for the installation technician OFF Menu 09 Key access men level remaning time input Menu 05...

Page 36: ...The Thermostove cannot start up This is the first light up Fill in the tank with pellets Start up again ALAR 6 NO PELLET The pellet thermostove switched off while working Fill in the tank with pellets...

Page 37: ...e switches off Press the key On Off to reset the alarm Wait until the cooling phase is completed Clean the brazier and start a new light up These alarms remind you that the brazier must be cleaned and...

Page 38: ...ear of the thermostove Other fuses to protect the electronic boards are to be found on the boards themselves Reduction motor if the motor stops the thermostove continues to function until the flame go...

Page 39: ...ash Internal parts Flue pipe Circulation pump Plate heat exchanger Hydraulic components Electromechanical components by the user by the authorised qualified technical assistance BY THE USER Daily con...

Page 40: ...el we recommend cleaning with a paper towel or a clean dry cloth moistened with a detergent based on non ionic surfactants 5 A spray glass cleaner may be used Do not use abrasive materials or harsh Cl...

Page 41: ...ed much maintenance if used with certified quality pellet The need for maintenance varies depending on the conditions of use switching on and off repeatedly and depending on the performance required I...

Page 42: ...is happens it means that temperatures have been reached that are far above those at which the unit should operate properly Self cleaning brazier cleaning Clean the brazier from the ash and any rest wi...

Page 43: ...ts Low fan speed 2 The duct is obstructed or there are pressures that hamper the smooth evacuation of fumes 1 Define the adjustment of the Thermostove 2 Clean the smoke duct and check the pressure swi...

Page 44: ...closed properly or gaskets worn 5 Thermostove temperature is too high 6 Unsuitable pellets 7 Low pellet feed rate 8 Combustion chamber dirty 9 Smoke outlet obstructed 10 Smoke extraction motor failed...

Page 45: ...tove always runs at full power 1 Room thermostat set to maximum 2 Temperature sensor defective 3 Control panel defective or broken 1 Reset the thermostat temperature 2 Check the operation of the senso...

Page 46: ...res of the water in the thermostove 1 Modify the parameter for the maximum smoke temperature modulation to edit 2 Dirty thermostove the fumes are too high temperature 1 Contact your Authorized Assista...

Page 47: ...anty the glass of the door general gasket and fiber door painting tiles the remote control Internal sides Any damage caused by inadequate installation and or shortages of the consumer The images are p...

Page 48: ...46 EN Cod 001115 NOTES...

Page 49: ...cturer It is very important to understand that any and all warranty claims may be rejected should your stove boiler not be commissioned by one of our Authorised Technicians See below for further detai...

Page 50: ...Wood Pellet Stoves ie Newport Co Mayo Ireland Tel 086 012 7744 Email info woodpelletstoves ie Web www woodpelletstoves ie...

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