Kallista P50016, Homeowner'S Manual, Page: 10 / 56

Troubleshooting Procedures (cont.)
Troubleshooting the Whirlpool System
Symptoms
Probable Causes Recommended Action
8. Pump does not
automatically stop after 22
minutes.
A. 20-minute timer
inadvertently disabled.
A. See service manual.
9. Pump won’t turn off when
the power button on user
keypad is pressed.
A. Keypad doesn’t work. A. Replace user keypad. Refer to
installer/dealer.
B. Control doesn’t work. B. Replace control. Refer to
installer/dealer.
10. Pump operates but
variable speed feature
does not work.
A. Motor/pump doesn’t work. A. Replace motor/pump. Refer to
installer/dealer.
B. Control doesn’t work. B. Replace control. Refer to
installer/dealer.
11.
Bath water cools while
pump is operating.
A.
Water temperature is above
104°F (40°C).
A.
Allow bath water to cool.
B.
Heater is turned off on user
keypad.
B.
Turn heater on.
C. Wiring from heater to
control is loose,
disconnected or damaged.
C. Check wiring for proper connections.
Refer to installer/dealer.
D. Heater doesn’t work. D. Replace heater. Refer to
installer/dealer.
E. Control doesn’t work. E. Replace control. Refer to
installer/dealer.
12. Noisy operation. A. Pump banding straps have
not been cut.
A. Cut pump banding straps with tin
snips.
B. Dry or dislodged jet O-ring
(squeal).
B. Remove jet, replace and lubricate
O-ring, and reinstall jet.
13. Remote control (if
equipped) does not work.
A. Batteries improperly
installed or dead.
A. Replace batteries.
B. Antenna on wiring harness
is damaged.
B. Replace wiring harness. Refer to
installer/dealer.
C. Remote control not
programmed correctly.
C. See remote control homeowners guide
or service manual.
D. Remote control doesn’t
work.
D. Replace remote control.
E. Control doesn’t work. E. Replace control. Refer to
installer/dealer.
1034059-5-C 10 Kallista