Kalamazoo AFPO-BLK-LP, Use And Care Manual

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Troubleshooting
The troubleshooting tips here are for general information only. The information
may save you the trouble of a service call. If your pizza oven requires service,
contact Kalamazoo Outdoor Gourmet customer service at 1.800.868.1699.
Pizza oven won’t light:
„ Do you hear a rapid clicking noise when you press and hold the electronic ignition button? If there is no
clicking, or the clicking is slow or faint, replace the ignition battery (follow the instructions on page 50).
„ If you do hear rapid clicking, but the pizza oven won’t light with the electronic ignition, try manually
lighting the oven (follow the instructions on page 16). If the oven does not light manually, there may
not be any gas getting to the burners. Turn the pizza oven control knobs to the OFF position. Confirm
that the pizza oven is connected to the gas supply, that the main gas supply is on, or that the LP
cylinder is not empty.
Pizza oven won’t get to temperature:
„ If the oven does not get hot within 20 minutes of starting, check the flame height of the upper burner.
On HIGH, the upper burner flame should be clearly visible in the back of the oven. The flame should
be tall, but should not touch the ceiling inside the pizza oven. If the flame is low when the upper
burner control valve is in the HIGH position, check the following:
„ LP cylinder has enough gas to deliver proper pressure. Change the tank if necessary. In some
situations in cold ambient temperatures, an LP cylinder will ice up, creating a drop in pressure.
If this happens, turn off the tank and let it warm up before trying again. A full tank is less likely
to ice up than a tank that is less than half full.
„
Main gas supply is fully on and not only partially opened.
„ Orifices are clear and not clogged. A clogged orifice creates a dangerous situation. Do not use
the pizza oven until the issue has been resolved (see instructions on page 50).
„
If the fuel has been switched from liquid propane gas to natural gas, part of the process to convert the
oven includes larger orifices. It is not safe to burn natural gas with liquid propane orifices (neither is it
safe to burn the other way around). If you suspect a conversion was done improperly, do not use the
oven and contact Kalamazoo Outdoor Gourmet customer service at 1.800.868.1699.
You smell gas:
„
Turn off the oven immediately. Follow the leak check procedures on page 11. Contact Kalamazoo
Outdoor Gourmet customer service at 1.800.868.1699 for assistance.
Pizzas stick to the cooking deck:
„ The oven is most likely not hot enough when the pizza is put in. Pizzas are also more likely to stick
when they are cold. The cooking deck must be hot, and pizza dough should ideally be at room
temperature before putting it in the oven.
The oven is producing a lot of smoke:
„
This is typically caused by something oily getting onto the cooking deck. If this happens, the only thing
you can do is to try and burn it off. Oily foods should never be placed directly on the cooking deck.
Burnt cheese or other solids can be scraped or brushed off the cooking deck.