FAQ
FAQ
17 - ENG
18 - ENG
What is the WiFi Password?
The default password is: 1234567890
My camera has frozen
Try to restart the camera by holding the power
button or removing and reinserting the battery.
The camera won’t read my MicroSD Card
Make sure the MicroSD has been formatted.
If you are still having trouble, please visit kai-
serbaas.com/support for a guide on MicroSD
compatibility.
What is the maximum size MicroSD Card
I can use?
The camera supports up to 64gb MicroSD
cards.
My footage files are split up?
The file system the camera uses is FAT32 and
the maximum file size is 4GB. Your camera will
split files into 4GB parts. The video length of
each file will be determined by the resolution
and fps you have set. Lower resolutions will
result in longer files.
How do I know when the camera is charged?
The red LED charging indicator on the camera
will go off when the battery is fully charged.
What is the WiFi Range?
The connection will work reliably up to 10m.
The camera won’t connect over WiFi
Areas with a large number of WiFi networks
may cause interference/connection problems
when trying to use the camera with WiFi. We
suggest moving away from any areas of con-
centrated WiFi networks and trying again.
The audio/mic is too low/muffled
When using the camera in the waterproof
case, audio performance will be significantly
impacted. Try using the camera without the
case for best audio performance.
Choppy Playback
Choppy or slow playback is usually not a
problem with the file. Check the following
common solutions:
●
Your computer may not support the
minimum requirements for HD playback. Try
recording at a lower resolution and checking
playback.
●
Video footage is recorded using the h.264
codec, your video player may not support
this format. Please use a video player that
supports h.264 playback. Visit kaiserbaas.
com/support for further information on
compatible video players.
