Kaisai KRX-09AEXI, Owner'S Manual

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NETHOME PLUS
1. Useful questions and answers
Conditions for the best WiFi module operation:
•
Check if the modem/router is working properly.
• Make sure you know your WiFi network security key (WPA key).
• Make sure there is a DHCP service (automatic TCP/IP addressing) on
your network and it’s working properly.
•
If there is a firewall on your network, you should open the following
ports: TCP / 28870, UDP / 53 (DNS).
How does the WiFi module installation procedure work?
Turn on the "AP" mode on the air conditioning unit. After activating the “AP”
mode the unit acts as an Access Point. Create an Nethome account where you
can pair the air conditioning unit(s) so you can manage it/them remotely. Join
the air conditioning unit to your home network to have access to the Internet.
Can I use the WiFi module on another compatible air conditioning unit?
Yes, you can.
Can I manage the air conditioning unit through an additional mobile device
(simultaneously)?
Yes, you can.
Can I manage more than 1 air conditioning units through the same Nethome
account?
Yes, you can.
Can I manage the air conditioning unit through 2 different Nethome accounts?
No, you can’t.
What happens if I replace my mobile/tablet device, do I have to setup the air
conditioning unit from the beginning?
No, you can install the Nethome Plus application on your new mobile/tablet
device and log in using your account.
Do I need a static internet IP?
No, the Nethome Plus application works with a dynamic internet IP as well.
2. Troubleshooting
When I press the "LED" button 7 times, the "AP" indicator doesn't show up
on the front panel of the air conditioning device.
Make sure that you have NOT turned the air conditioning device on (on/off
button of the remote control).
During the installation procedure I receive the “Connecting Hotspot Failure”
error message.
The network security key you used is wrong. Make sure you are using the right
one.
I'm searching for the Nethome Plus application on the App Store from my
iPad but it doesn't show any results.
At the top left corner of your iPad select "iPhone Only” as in the example
below:
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