36
Troubleshooting
AV-32T4SA / LCT1673-001A-H/ English
• When viewing images from commercially
available video software products, or
videos from videotapes which have been
recorded improperly, the top of the image
may be distorted. This is due to the
condition of the video signal, and not
because of malfunction.
Poor sound
• Have you adjusted BASS or TREBLE
properly? If not, follow the description
“BASS” or “TREBLE” on page 21 to try
to adjust them properly.
• When the TV channel reception is poor, it
can be hard to hear the stereo or bilingual
sound. In this case, follow the description
“STEREO / I • II” on page 21 to hear the
sound more easily by changing it to a
mono sound.
Operation disabled
• Have the batteries of the remote control
become exhausted? Follow the
description “Putting the batteries into the
Remote control” on page 4 and replace
them with new batteries to try to solve the
problem.
• Have you attempted to use the remote
control at the sides or rear of the TV or at
a location more than seven meters apart
from the TV location? Operate the remote
control in the front of your TV or a
location less than seven meters from your
TV to try to solve the problem.
• When you are viewing a teletext
programme, you cannot operate the
menus. Press the
b
button to return the
teletext programme to the ordinary TV
programme to try operating the menus.
• If the TV operation becomes disabled
suddenly, press the Main power button on
the TV and turn off the main power. Try
to press the Main power button again to
turn on the main power. If the TV returns
to a normal state, it is not a failure.
Other concerns
• When the SLEEP TIMER function
operates, the TV is automatically turned
off. If the TV is turned off suddenly, try to
press the
#
(Standby) button to turn on
the TV once again. At this time, if the TV
resumes a normal state, there is no
problem.
• When a WSS signal is included in the
broadcast signal or the signal from an
external device, or when the TV is
receiving a control signal from an external
device, the ZOOM mode will change
automatically. When you want to return to
the previous ZOOM mode, press the
c
button to choose the ZOOM
mode again.
• If you bring a magnetised device such as a
speaker near to your TV, a picture may be
warped or unnatural colours appear at the
corners of the screen. In this case, keep
the device apart from your TV. If the
speakers causes such phenomena, use the
magnetic-shielded speakers instead.
• A picture may be tilted due to the
influence of the earth’s magnetism. In this
case, use the “PICTURE TILT” on
page 31 to complete the tilt.
• It takes a short period of time from the
time an operation such as changing
channels is performed until an image is
displayed. This is not a malfunction. This
is the time required for the image to
stabilize before it can be displayed.
• The TV may emit a crackling sound due to
a sudden change in temperature. It does not
matter if a picture or sound does not show
any abnormality. If you hear crackling
sounds frequently while you are viewing
the TV, other causes may be assumed. For
precautionary purposes, request your
service technician to inspect it.
• Touching the screen may cause you feel a
slight electric shock due to its static
electricity. It is an unavoidable
phenomenon due to the construction of
the picture tube. It is not a problem with
the TV. You can rest assured that this
static discharge does not have harmful
influence over the human body.
AV-32T4S_Eng.book Page 36 Monday, June 21, 2004 10:40 AM