Jura GIGA X7 Professionel User Instructions Download Page 50

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7 Troubleshooting

Problem

Cause/Result

Action

Other

‘Error’

messages

are displayed.

–

Switch the GIGA off at the power

switch. Contact customer support in
your country (see Chapter 11 ‘JURA
contact details / Legal information’).

If you were unable to solve the problem, contact customer
support in your country (see Chapter 11 ‘JURA contact details /
Legal information’).

Summary of Contents for GIGA X7 Professionel

Page 1: ...se has been awarded the seal of approval by the inde pendent German Technical Inspection Agency TÜV SÜD due to its easy to understand style its thoroughness and coverage of safety aspects K Original instructions for use Before using the machine read the instructions for use E ...

Page 2: ... 15 Preparation at the touch of a button 16 Preparation using the product selector 17 Ground coffee 17 Permanently setting amounts for the cup size 18 Activating the grinder selection 19 Hot water 20 3 Daily operation 21 Switching on 21 Daily maintenance 21 Switching off 22 4 Permanent settings in programming mode 23 Possible settings in programming mode 23 Product settings 24 Setting the consiste...

Page 3: ...ome action E Information and tips to make it even easier to use your GIGA Espresso Display Symbol description 5 Maintenance 36 Rinsing the coffee system 36 Rinsing the milk system 37 Cleaning the milk system 37 Dismantling and rinsing the dual spout 38 Inserting and activating the filter 41 Changing the filter 42 Cleaning the machine 42 Descaling the machine 44 Cleaning the bean container 46 Desca...

Page 4: ... tank 5 Power switch and plug in mains cable back of the machine 6 Coffee grounds container 7 Drip tray 8 Cup grille 9 Filler funnel for ground coffee 10 Ventilation slats Venti Ports 11 Storage compartment cover 12 Measuring spoon for ground coffee 13 Height and width adjustable dual spout 14 Splash guard 15 Height adjustable hot water spout ...

Page 5: ...y Switch 3 O P button programming Front 4 Display 5 Multi function buttons button function depends on what is shown in the display Back of the machine 1 Service cover open by pressing with your finger 2 Locking device 3 Sliding catch 4 Service socket underneath cover ...

Page 6: ...sed during use Please carefully read and observe the important safety information set out below To avoid danger of potentially fatal electric shock U Never use a machine which is damaged or has a defective mains cable U In the event of signs of damage for example if there is a smell of burning unplug the machine immediately from the mains supply and contact JURA service U If the mains cable of thi...

Page 7: ... or any individual parts in the dishwasher U Switch your GIGA off at the power switch before any cleaning operation Always wipe the GIGA with a damp cloth rather than a wet one and protect it from prolonged exposure to water splash U The GIGA is not suitable for installation on a surface where a jet of water can be used U The machine must not be cleaned with a jet of water U Only connect the machi...

Page 8: ...y must be supervised by a responsible person when using it or must be instructed in how to use it correctly Safety when handling the CLARIS Pro filter cartridge U Filter cartridges should be kept out of the reach of children U Store filter cartridges in a dry place in the sealed packaging U Protect cartridges from heat and direct sunlight U Do not use damaged filter cartridges U Do not open filter...

Page 9: ...ine that initia tion of the maintenance programmes is disabled using a code You can also obtain the following optional accessories for your GIGA from your JURA service partner U Set for direct draining of the residual water U Set for automatic discharging of coffee grounds When setting up your GIGA please note the following U Place the GIGA on a horizontal surface that is not sensitive to water U ...

Page 10: ...se the aroma preservation cover During first time use you can choose between the Quick installa tion and the Standard installation U Quick installation After setting the time and date your GIGA is ready for use U Standard installation Here you can also decide whether you want to operate your GIGA with or without a CLARIS Pro filter cartridge If the water hardness is 10 dH or more we recom mend usi...

Page 11: ...then shows the languages you can choose from E To display more languages press the Next button bottom right T Press the button that corresponds to the language you want e g English Saved appears briefly on the display to confirm the setting First time use E Now choose between Quick installation and Standard instal lation T Press the Quick installation button Time T Press the or button to set the h...

Page 12: ...ess the or button to set the hours T Press the Save button T Press the or button to set the minutes T Press the Save button Saved appears briefly on the display Date T Press the or button to set the day T Press the Save button T Press the or button to set the month T Press the Save button T Press the or button to set the year T Press the Save button Saved appears briefly on the display Use filter ...

Page 13: ...ine is heating Press the Rotary Switch k T Press the Rotary Switch Machine is rinsing the machine rinses The operation stops automatically Please select product appears on the display Your GIGA is ready for use T Press the Inactive button T Press the Save button Press the Rotary Switch the Rotary Switch lights up k T Press the Rotary Switch System is filling the system fills up with water The oper...

Page 14: ...u will then be able to read the degree of water hardness from the discolouration of the Aquadur test strip and the description on the packaging Your GIGA creates fine creamy feather light milk foam with a per fect consistency The most important requirement for frothing milk is a milk temperature of 4 8 C We would therefore recommend using a milk cooler e g the JURA Compressor Cooler Pro which is a...

Page 15: ...nent settings in programming mode Product settings The GIGA provides you with two options for preparing a speciality coffee milk or hot water U Preparation at the touch of a button Simply press the cor responding preparation button for the product shown on the display start screen that you want U Preparation using the product selector Rotary Selection Only some of the products you can prepare are ...

Page 16: ...uccino and other speciality coffees with milk at the touch of a button There is no need to move the glass or cup Example Proceed as follows to prepare one latte macchiato Precondition Please select product is displayed milk is connected to the dual spout T Place a glass under the dual spout T Press the Latte macchiato button Latte macchiato and the various amounts are displayed Latte macchiato the...

Page 17: ...s on the display You can choose to use a second coffee variety for example decaf feinated coffee with the filter funnel for ground coffee E Never add more than two level measuring spoons of ground coffee E Use ground coffee which is not ground too finely Very fine coffee can block up the system so that the coffee only comes out in drips E If you did not fill the machine with a sufficient amount of...

Page 18: ... appears on the display It is easy to make permanent settings for the amounts amount of water amount of milk etc for all products according to the cup size Adjust the amount once as shown in the following example Every time you prepare a drink in the future this amount of water will be dispensed The permanent settings for adapting the amounts to the cup size for all products apart from caffè latte...

Page 19: ...ngs You have the option of configuring the start screen such that the grinder selection beans à la carte is always displayed Before each preparation you can select which grinder is to be used and therefore which coffee beans are to be used E If the grinder selection is activated you can no longer set the grinder for the individual products in programming mode in the Product settings 2 5 programme ...

Page 20: ...aration stops automatically Please select product appears on the display The following temperatures can be selected for preparing hot water Low Normal High There is a danger of scalding from hot water splashes T Avoid direct contact with the skin Precondition Please select product is displayed T Place a cup under the hot water spout T Press the Hot water button Hot water and the temperature are di...

Page 21: ...he operation stops automatically Please select product appears on the display To ensure that you get many years of reliable service out of your GIGA and to guarantee the optimum coffee quality the machine requires daily maintenance T Pull out the drip tray T Empty the coffee grounds container and the drip tray Rinse them both with warm water T Dry the metal contacts on the back of the drip tray T ...

Page 22: ... button Machine is rinsing Milk system is being rinsed if you have prepared a speciality coffee with milk The system rinses itself The operation stops automatically Your GIGA is switched off E When the GIGA is switched off with the On Off button the machine consumes less than 0 1 W of standby energy The machine can be completely disconnected from the power supply using the power switch Switching o...

Page 23: ... of grind for both grinders to the coffee beans used Machine settings 3 5 Maintenance settings filter water hardness switch on rinse milk system rinsing Time date Timer Save energy Units Factory setting T Set the water hardness or activate the filter T Change the settings for the switch on rinse and milk system rinse T Set the time after which the GIGA should switch off automatically T Select an e...

Page 24: ...acchiato extra mild mild normal strong extra strong Water 25 ml 240 ml Milk 0 sec 120 sec Milk foam 0 sec 120 sec Temperature low normal high grinder on the left and or right as Two cappuccini two caffè lattes two espressi macchiati two latte macchiati Water 25 ml 240 ml Milk 0 sec 120 sec Milk foam 0 sec 120 sec per cup Temperature low normal high grinder on the left and or right as Portion of mi...

Page 25: ...ct settings 2 5 is displayed T Press the Expert mode button Expert mode E Next select the button of the product for which you would like to make settings No product is prepared at this point E You can also select the products in the product selector To do this turn the Rotary Switch to view the product selector T Press the Latte macchiato button T Press the Amount of milk button T Press the or but...

Page 26: ...ess the Right grinder button Right grinder T Press the or button to change the setting for the con sistency of grind T Press the Save button Saved appears briefly on the display Set consistency of grind O T Press the P button to exit programming mode Please select product In the programme item Machine settings 3 5 Maintenance set tings you can make the following settings U Filter U Activate the CL...

Page 27: ...ilk system rinsing is automatically initiated approx 30 sec onds after preparation of a speciality coffee with milk Example Proceed as follows to make the machine prompt you to rinse the milk system immediately after preparing a speciality cof fee with milk Precondition Please select product is displayed O T Press the P button Maintenance status 1 5 g T Turn the Rotary Switch until the programme i...

Page 28: ...appears briefly on the display Maintenance settings O T Press the P button to exit programming mode Please select product In the programme item Machine settings 3 5 Save energy you can permanently set an energy saving mode Energy Save Mode E S M U Save No U Allspecialitycoffees specialitycoffeeswithmilkandhotwater can be prepared without having to wait U Save Level 1 U Your GIGA is only constantly...

Page 29: ...ress the P button to exit programming mode Please select product You already set the time and date during first time use You can change this setting E For the time format you can choose between 24 hrs and AM PM see Chapter 4 Permanent settings in programming mode Units Example Proceed as follows to change the time Precondition Please select product is displayed O T Press the P button Maintenance s...

Page 30: ...gramming mode Units Example Proceed as follows to set your GIGA to switch on and off at a time defined by you every day of the week Precondition Please select product is displayed O T Press the P button Maintenance status 1 5 g T Turn the Rotary Switch until the programme item Machine settings 3 5 is displayed T Press the Timer button Timer T Press the Monday button example Monday T Press the or b...

Page 31: ...automatically after the preset time following the last action on the machine You can set the automatic switch off time to 15 minutes or 0 5 15 hours Precondition Please select product is displayed O T Press the P button Maintenance status 1 5 g T Turn the Rotary Switch until the programme item Machine settings 3 5 is displayed T Press the Timer button T Press the Next button T Press the Switch off...

Page 32: ...y Machine settings 3 5 O T Press the P button to exit programming mode Please select product In the programme item Machine settings 3 5 Factory setting you can reset various settings to their factory settings U All products U The settings amount of water coffee strength temperature etc for all products are reset to the factory settings U Machine U All user settings apart from the filter water hard...

Page 33: ...t In this programme item you can set the language used by your GIGA Example Proceed as follows to change the language from English to Deutsch Precondition Please select product is displayed O T Press the P button Maintenance status 1 5 g T Turn the Rotary Switch until the programme item Machine settings 4 5 is displayed T Press the Choose language button Choose language E To display more languages...

Page 34: ...utton to change the setting T Press the Save button Saved appears briefly on the display Display O T Press the P button to exit programming mode Please select product In this programme item you can set the background for the display of your GIGA E The set background is only displayed on the start screen Precondition Please select product is displayed O T Press the P button Maintenance status 1 5 g...

Page 35: ... performed cleaning descaling etc U Version Software version Precondition Please select product is displayed O T Press the P button Maintenance status 1 5 g T Turn the Rotary Switch until the programme item Informa tion 5 5 is displayed T Press the Product counter button Product counter and the number of products prepared is displayed E You can also view the number of products prepared in the prod...

Page 36: ...ntenance pro grammes Maintenance status 1 5 By referring to the bar you can see how soon each maintenance programme is due When the bar is completely filled with red your GIGA will prompt you to perform the maintenance programme E The GIGA will not prompt you to clean the milk system In the interests of hygiene you should clean the milk system daily when you have been preparing milk You can perfor...

Page 37: ... in the dual spout always works prop erly you must clean it daily when you have been preparing milk The GIGA will not prompt you to clean the milk system If the wrong cleaning agent is used the machine could be damaged and or traces could be left behind in the water T Use only original JURA maintenance products E JURA Cappuccino Cleaner is available from specialised dealers Precondition Please sel...

Page 38: ... T Press the Next button Milk system is being cleaned the dual spout and the pipe are rinsed with fresh water The operation stops automatically Milk system cleaning complete appears briefly on the display Please select product The dual spout must be dismantled and rinsed daily if milk has been prepared to make sure it functions perfectly and also in the interests of hygiene T Remove the milk pipe ...

Page 39: ...ipe T Dismantle the milk system into its individual parts T Rinse all the parts under running water If there are severely dried on milk residues firstly immerse the individual parts in JURA Cappuccino Cleaner and then rinse them thoroughly T Reassemble the milk system When doing this note the arrows circled in red in the picture on the individual parts ...

Page 40: ...mbled individual parts back in the dual spout and press it firmly T Attach the bottom part of the milk system to the part already inserted from below T Fit the cover of the dual spout It will click into place audibly T Insert the milk pipe into the dual spout ...

Page 41: ...programme item Machine settings 3 5 is displayed T Press the Maintenance settings button T Press the Filter button Filter T Press the Active button T Press the Save button Saved appears briefly on the display Insert filter Press the Rotary Switch T Remove and empty the water tank T Open the filter holder and insert the filter cartridge into the water tank exerting slight pressure T Close the filte...

Page 42: ...artridge T Insert the new filter cartridge into the water tank exerting slight pressure T Close the filter holder It will click into place audibly T Fill the water tank with fresh cold water and reinsert the tank k T Press the Rotary Switch Filter is being rinsed the filter is rinsed Rinsing of the filter stops automatically Empty drip tray appears on the display T Empty the drip tray and coffee g...

Page 43: ...nto the machine Press the Rotary Switch T Place a receptacle under the dual spout k T Press the Rotary Switch Machine is being cleaned water flows out of the dual spout The operation is interrupted Add cleaning tablet T Open the cover of the filler funnel for ground coffee T Insert a JURA cleaning tablet into the filler funnel T Close the cover of the filler funnel Press the Rotary Switch k T Pres...

Page 44: ...aling programme to run to the end If the descaling agent comes into contact with sensitive surfaces e g marble damage cannot be ruled out T Clean up any splashes immediately E The descaling programme lasts approximately 50 minutes E JURA descaling tablets are available from specialised dealers E If you use a CLARIS Pro filter cartridge and this is activated you will not be prompted to descale Exam...

Page 45: ... the drip tray and coffee grounds container and put them back into the machine Fill water tank T Remove the water tank and rinse it thoroughly T Fill the water tank with fresh cold water and reinsert the tank Press the Rotary Switch T Place the receptacles back under the dual spout and the hot water spout k T Press the Rotary Switch Machine is being descaled water flows out of the dual spout and t...

Page 46: ...an the bean container with a soft dry cloth T Fit the bean container T Turn the blue locking device inwards T Pull the red sliding catch completely forwards T Refit the service cover and fix it by pressing above the JURA logo It will click into place audibly T Fill the bean container with coffee beans and close the aroma preservation cover Limescale deposits may form in the water tank To ensure co...

Page 47: ...all You cannot prepare any products T Fit the drip tray Press the Rotary Switch The system must be filled with water or the GIGA prompts you to continue a started maintenance programme T Turn the Rotary Switch to continue with the maintenance programme or to fill the system Fill bean container the bean container status indicator flashes One of the bean containers is empty You cannot prepare any sp...

Page 48: ... dual spout correctly Not enough ground coffee There is insufficient ground coffee in the machine the GIGA stops the operation T The next time you prepare a beverage add more ground coffee see Chapter 2 Preparation Ground coffee Service cover is not fitted The service cover on the back of the machine is not fitted You cannot prepare any products T Fit the service cover Please check the ventilation...

Page 49: ...though the bean container is empty The bean monitor is dirty T Clean the bean container see Chapter 5 Maintenance Cleaning the bean container Preparation stops Fill bean container is briefly displayed although the bean container has been filled The sliding catch for the bean container has not been pulled out or has not been pulled out completely T Open the service cover on the back of the machine ...

Page 50: ...layed T Switch the GIGA off at the power switch Contact customer support in your country see Chapter 11 JURA contact details Legal information E If you were unable to solve the problem contact customer support in your country see Chapter 11 JURA contact details Legal information ...

Page 51: ...e settings 3 5 is displayed T Press the Factory setting button Factory setting T Press the Empty system button Empty system Remove the water tank T Remove and empty the water tank Press the Rotary Switch k T Press the Rotary Switch System is emptying water flows out of the dual spout and the hot water spout The operation stops automatically Your GIGA is switched off Please dispose of old machines ...

Page 52: ...onsumption Save energy Save Level 2 Approx 15 Wh Pump pressure Static max 15 bar Holding capacity of water tank 5 l Holding capacity of bean container 2 650 g Holding capacity of coffee grounds container Max 40 portions Cable length Approx 1 2 m Weight Approx 18 9 kg Dimensions W H D 37 57 48 cm Information for testers repeat test in accordance with DIN VDE 0701 0702 The central grounding point CG...

Page 53: ...an container 46 Machine 42 Coffee 15 Coffee à la carte 15 Coffee grounds container 4 Consistency of grind Setting the consistency of grind 26 Contact details 56 Cover Service cover 5 Water tank 4 Cup grille 4 Customer support 56 D Date 29 Descaling Machine 44 Water tank 46 Display 5 Display messages 47 Display settings 34 Disposal 51 Double product 16 Drip tray 4 Dual spout Dismantling and cleanin...

Page 54: ... touch of a button 16 Cappuccino 15 Coffee 15 Espresso 15 Ground coffee 17 Hot water 20 Latte macchiato 15 Ristretto 15 Two speciality coffees 16 Using the product selector 17 Preparation options 15 At the touch of a button 16 Using the product selector 17 Problems Troubleshooting 49 Product selector 15 17 Product settings 24 Expert mode 24 Programming mode 23 Automatic switch off 31 Background 34...

Page 55: ...ation 12 Switching off Machine 22 Switching on Machine 21 Switch off Automatic switch off 30 31 Switch off time 30 Switch on Automatic switch on 30 Switch on time 30 Symbol description 3 T Technical data 52 Tel 56 Time 29 Time format Programming mode 32 Timer 30 Transport 51 Troubleshooting 49 Two products 16 U Units 32 Use First time 10 V Ventilation slats 4 Venti Ports Ventilation slats 4 W Wate...

Page 56: ... changes The diagrams used in these instructions for use are for illustration purposes only and do not represent the original colours of the machine Some details of your GIGA may vary Your opinion is important to us Use the contact link at www jura com The instructions for use contain information which is protected by copyright It is not permitted to photocopy these instructions for use or transla...

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