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JUICE GOOSE iP1520, Owner'S Manual

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JUICE GOOSE iP1520 Owner'S Manual Download Page 15

 

 

TROUBLESHOOTING 

 

 
I CANNOT CONNECT TO THE iP1520 VIA MY NETWORK. 

 
Ensure your router has DHCP enabled (see your router’s user manual to enable 
this feature).  Then type http://juicegoose to access the login screen. 
 
Check you are using the correct cable, standard CAT5 cable for router connec-
tion, crossover cable for direct to PC connection.  
 
If you are connecting directly to a PC you will have to configure your computer 
to have an IP address of 192.168.1.1. See your operating systems help file on 
how to do this. We recommend you setup the devices initially on a router.  
 
Are you using the correct username and password? If you are accessing the 
login page and your login is failing you might need to reset to factory default 
and try again if you have forgotten the correct username/password combination. 
 
If you are trying to connect from a remote network ensure you are trying to ac-
cess using the correct IP address and PORT number which were assigned to 
the unit. Port forwarding may need to be enabled on the remote unit’s network 
router (see your administrator). 
 
 

POD 1 KEEPS REBOOTING 

 

The Power Cycle feature may be enabled and there is no connectivity to the 
selected domain. POD 1 will power cycle if the defined domain name to be 
PINGed is unreachable. This can happen if you’re using the unit independently 
of a web enabled network. Disable the feature in this case. 
 
Ensure you have chosen a valid web address to PING.  
 
Ensure you have the PING set to at least 30 seconds and the retries to at least 
2. If you have a router/modem on POD1, 60 seconds with 2 retries is recom-
mended to allow time for the modem to boot up and reestablish connection. 
 
 

 

Page 14 

Summary of Contents for iP1520

Page 1: ... Quickstart Section is on Page 2 OWNER S MANUAL iP1520 WEB CONTROLLED AC POWER DISTRIBUTION 12 11 ...

Page 2: ...pose the user to dangerous electric shock CAUTION 2 This device should be installed only by qualified electrical techni cians using appropriate mounting hardware and correct installation techniques When installing make sure main power is off before attaching the iP1520 CAUTION 3 Do not expose the iP1520 to moisture or salty air Doing so could cause significant damage and create an unsafe condition...

Page 3: ... check the cable connections 5 Open up your web browser and type in the following default IP address to access the iP1520 http juicegoose 6 At this point you will be prompted to log into the iP1520 Initial login will be Username admin Password juicegoose 7 You will be presented with the control page where you can control the iP1520 PODS by clicking on the buttons or using the Sequence field by ent...

Page 4: ...Ethernet link This switch serves as a fail safe control device in the event a remote RS232 or Ethernet connection is not available or functioning Moving this switch to the UP position will cause the iP1520 to turn on the three power PODs in a prescribed timed sequence The default timing is two seconds between each POD activation This timing can be changed by accessing the on board web server Movin...

Page 5: ... connector can be used for remote control of the iP1520 via RS232 protocol over distances not to exceed 50 feet PODs 1 3 There are three duplex receptacles on the back of the iP1520 Each is rated for a maximum twenty amp load and each is controllable to turn on or off independently of the others When the on board sequencing process is used POD 1 will turn on first followed in order by POD 2 and PO...

Page 6: ...nd configure itself at which point the Network light on the front of the unit should illuminate and remain on without blinking indicating network connectivity If the Network light blinks check the cable connections 4 Open a web browser on your PC and type in the following address on the navigation bar to access the iP1520 http juicegoose 5 You will be presented with the login box Enter the followi...

Page 7: ...ername and password for both the admin account and user account Configuration This page allows you to configure RS232 baud rate setting and the Power Cycle feature of POD1 OVERVIEW The Overview Tab displays the current settings of the unit and the MAC ad dress This page is useful for retrieving all the information you may need to set up the iP1520 on your network If you have DHCP enabled the IP ad...

Page 8: ...anually to conform with your personal net work the fields are provided to do this You must first disable the DHCP check box and then enter the IP address subnet mask default gateway and preferred DNS values in compliance with your local network The Listen Port is used for remote access The default is set to 80 But this can be changed to any port you select that otherwise is not being used by any o...

Page 9: ...ill reboot You may hit the Cancel but ton if you decide you don t want the changes and the username passwords will remain unchanged Only the Admin login has access to the setup and configuration page This login should only be used by authorized people as changes can render the unit in an unusable state if the wrong data is entered A factory reset would then have to be applied The User account has ...

Page 10: ...ve values you can then use a Terminal program to access and issue the RS232 commands There are several free terminal programs available such as Microsoft Hyper terminal Or you can download one direct from the iP1520 product page on the Juice Goose website at http juicegoose com product ip 1520 html POWER CYCLE FEATURE Also on this page is the Power Cycle control feature The Power Cycle feature is ...

Page 11: ...OD1 There are 3 user definable fields to this feature The PING Address field is the internet address that the unit will use to check network connectivity The default is our web domain www juicegoose com and can be left as is If you wish to choose another domain simply type the address in this field The PING Every field is how often you want the iP1520 to check for connec tivity The default is 30 s...

Page 12: ...2 1 in order with the click of a virtual button Under the Sequence head ing on the Control page enter a desired number of seconds for the delay of turn ing the PODS on and off The default value is two seconds Clicking the Acti vate button will turn the outlets on or off in the prescribed order The status of the PODs is indicated below the Status heading on the Control page REMOTE OPERATION OF iP15...

Page 13: ...al which you can download from our website at http juicegoose com product ip 1520 html the following commands can be issued to the iP1520 NOTE A DEACTIVATE command must be issued first to ensure the physical sequence up down switch position does not override the RS232 commands ACTIVATE Enables the sequence up down switch on the front of the iP1520 DECACTIVATE Disables the sequence up down switch o...

Page 14: ...it to a network SETIP XXX XXX XXX XXX Sets the IP address of the unit where X represents your chosen numerals SETMASK XXX XXX XXX XXX Sets the subnet mask of the unit where X represents your chosen numerals SETGATEIP XXX XXX XXX XXX Sets the gateway of the unit where X represents your chosen numerals SETPDNS Sets the primary DNS IP address SETSDNS Sets the secondary DNS IP address INFO Shows all c...

Page 15: ...y again if you have forgotten the correct username password combination If you are trying to connect from a remote network ensure you are trying to ac cess using the correct IP address and PORT number which were assigned to the unit Port forwarding may need to be enabled on the remote unit s network router see your administrator POD 1 KEEPS REBOOTING The Power Cycle feature may be enabled and ther...

Page 16: ...only touch the factory reset button and ideally use a pencil to press it There is a risk of shock if you touch anything else in side the iP1520 To perform the factory reset remove the top chassis cover by removing all screws on the tops of each side of the chassis and lifting the top Press the Reset button and hold it for 10 seconds The network LED will be lit solid When the LED goes out the reset...

Page 17: ...will not power down a It is likely that when a unit fails to turn off the cause is similar to that which would cause a unit to fail to turn on b Follow steps outline in 1 above 3 Unit turns itself off unexpectedly a The unit may have encountered excessive current draw that caused the circuit breaker to trip Examine the breaker If it has tripped the button sec tion of the breaker will be extended a...

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