©Jules Richard Instruments
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VIII.
WARRANTY
Jules Richard Instruments products carry a one year warranty and guarantee against defects in their components or workmanship.
During this period if any product supplied by the Company proves on inspection to be defective, the Company will at its own option
replace the same or refund to the Buyer the price of the product.
In no circumstances will Jules Richard Instruments' liability exceed the price of the product paid by the buyer or the cost of
replacement.
Jules Richard Instruments shall not in any event be liable to the Buyer for any indirect or consequential loss or damage costs or
expenses whatsoever which might arise out of or in connection with the supply of the product or its consequent use.
Consequently, the products warrantee and guarantee specified above, does not cover damage caused by fair wear and tear, abnormal
storage conditions, incorrect use, accidental misuse, abuse, neglect, misapplication or modification, or use with non-Jules Richard
Instruments' hardware/software. No warranty of fitness for a particular purpose is offered and the user assumes the entire risk of using
the product.
In line with our policy of continuous development, we reserve the right to amend our product specification without prior notice.
IX.
MAINTENANCE CONTRACT
Jules Richard Instruments remains at your side...
How to optimize your radio frequency installation?
RF measuring systems communicate by radio frequency. However, there may be several factors that can modify the radio ways
already defined, such as moving from a building, adding walls, … Radio frequency requires thus a periodical follow up performed by
specialists.
That’s why Jules
Richard Instruments has created maintenance contracts. We bring you a global solution which makes your
maintenance easier. This overall service offer includes maintenance and also metrological services, which ensure you that your
system is fully performant.
You won’t worry about your devices maintenance anymore !
With this maintenance contract you will benefit for a minimal period of 2 years from the following advantages:
- material verification once or twice a year
- warranty extension
- telemaintenance
- telephone assistance
- material replacement on site or by return in our manufacture
- metrological certificates: verification of measurement accuracy
- battery change
- access to new software versions and updates
- on-site intervention time within 3 open days after problem identification by our experts
X.
NEED OF HELP
?
Our JRI CUSTOMER SERVICE is at your disposal to answer your technical questions at:
+33 (0) 892 680 933
(0,282 € HT/min)
XI.
ENVIRONMENT PROTECTION
JRI recommends to our customers to throw away their measuring and recording devices which are unserviceable and/or beyond repair
in a way that is appropriate to environment protection. Insofar as the production of waste cannot be avoided, it is best to re-use them by
proceeding with adapted recycling depending on the material used and considering the environment protection.
RoHS Directive
The ROHS European Directive rules and limits the presence of hazardous substances in electrical and electronic equipments (EEE).
This Directive applies from 1st June 2006.
In the article 2, the scope of this Directive excludes "9. Monitoring and Control Instruments" and our products are part of this category.
Therefore, Jules Richard Instruments’ products are not concerned by this new directive.
Nevertheless, our company has decided to apply the whole dispositions of this Directive for all our new electronic devices which will
comply to this 2002/95/CE Directive, on 1st June 2006 at the latest.
Summary of Contents for SPY RF Tc
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