After-Sales Service
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SECTION 6
After-Sales Service
When ordering a repair
When a failure has been detected, stop operation and contact the dealer or agent from which you purchased the
device or one of our branches, marketing offices, and representative offices.
·
Any repair during the warranty period will be performed by the dealer or our company without any charge
according to the provisions in the specific action.
·
Any repair after the warranty period will be performed with charge provided that the original function can be
recovered through such repair.
·
Please inform us of the following items when ordering a repair:
○ Product name, model name, date of purchase, serial number.
○ State of the abnormality (as in detail as possible).
○ Office name or organization name, address, telephone number.
Recommendation of overhaul
The performances of the set may deteriorate due to the aging of parts, and so on through the rate varies depending
on the conditions of use. So it is recommendable to contact the dealer from which you purchased the device or one
of our marketing offices for overhaul apart from daily services.
Incidentally, such overhaul will be performed with charge.
Please contact the dealer from which you purchased the device or our marketing office that is nearest to you for any
question as to the after-sales service.
