ENGLISH
CHAP.05 FAULT DIAGNOSIS AND TROUBLESHOOTING
05.1
ALARM MESSAGES
Following is an overview on appliance alarms linked to the probable causes and some potential solutions.
If an alarm occurs with a
certain frequency, contact the specialised Technical Service Center
. Alarm alert screens appear as illustrated below:
Alarm code
Alarm test
Alarm cause
Main solution
AL01
BLACK
OUT
•
Electrical black out while the stove is running
•
Check that the power cord is connected
properly to both the mains socket and the
stove socket
•
Check that the connectors are well
connected to the electronic circuit board
terminal board (test this with the power
cord disconnected).
•
Check the fuses are OK (do this test with
the power cord disconnected)
AL02
EXHAUST
PROBE
•
The temperature measured and visible on the display
is over 300°C .
•
Check that the probe is connected to the
electronic circuit board correctly. RED wire
to te, blue wire to terminal -
•
Check that the thermocouple wires
are intact, and there are no continuity
interruptions
AL03
HOT
EXHAUST
•
The fumes temperature is over 270°C
•
Check the position of the fumes probe
•
Check to see if the air exchange fan is
running properly
•
Check to see if the stove is dirty, and clean
it if necessary
•
Check to see if the PELLET load settings
are correct
AL04
FAN
FAILURE
•
The control unit does not detect the correct number of
fumes extractor rpm
•
Check that all the electrical connections
are in order
•
Check to see if the combustion fan is very
dirty
•
Check to see if a foreign body has
accidentally been caught up in the fan or
the external motor
AL05
NO
LIGHTIN-
•
The START-UP DELTA setting has not been reached
within the maximum startup time
•
Check the efficiency of the electrical
element
•
Check that the element guide tube is clean
• Always check that the firebox is perfectly
clean before the start-up phase
•
Before restarting the stove, it is necessary
to empty the firebox, that is restarting the
stove with a clean firebox
•
Check the PELLET preloading quality. The
level must be slightly above the electrical
element hole during the preloading phase.
•
Check that the PELLET load and fumes
extractor fan speed settings are correct.
•
Check the PELLET load level in the
hopper.
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