Johnson Controls NEO Series User Manual Download

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User Manual: NEO System

Rev.0.3

SAFETY INSTRUCTIONS

Please read carefully these safety instructions:

•

Keep this User Manual for future reference.

•

Power connectors must stay accessible for disconnection and power cord must be

placed where people will not step or stumble. Unplug the equipment from the AC/DC

before cleaning.

•

The equipment must not be exposed to water and water containers must not be placed

over it. Do not use liquid or sprayed detergent for cleaning. Do not expose this

equipment to humid areas.

•

Do not place naked flames near the equipment.

•

Install this equipment in a safe surface. If the equipment is not in a safe surface, it may

fall and be damaged.

•

The openings on the enclosure are for air convection. Do not allow overheat. DO NOT

COVER THE OPENINGS. Leave at least 5cm of space at the sides for its correct

ventilation.

•

Never open the equipment. For safety reasons, the equipment should only be opened by

qualified personnel.

•

The equipment must be plugged into a grounded outlet.

•

Pay attention to connection polarity when operating the machine with a power supply

(DC). Reverse connection polarity may cause damage to the equipment, or to the power

supply.

•

Let staff check the equipment if any of these situations occur:

1. The power cord or power plug is damaged.

2. Liquid has penetrated inside the equipment.

3. The equipment has been exposed to moisture.

4. The equipment does not work well or does not work according to the instruction

manual.

5. The equipment was dropped and damaged.

6. If the equipment has obvious signs of damage.

•

Cabling must be done only by trained personnel. Disconnect the audio inputs and

outputs while making connections or disconnect the equipment from the power supply.

Be sure to use the proper cables to make the connections.

Summary of Contents for NEO Series

Page 1: ...tem NEO 2019 Johnson Controls All rights reserved All specifications and other information shown were current as of document revision date and are subject to change without notice Tyco Fire Security GmbH Victor von Bruns Strasse 21 8212 Neuhausen am Rheinfall Switzerland ...

Page 2: ...east 5cm of space at the sides for its correct ventilation Never open the equipment For safety reasons the equipment should only be opened by qualified personnel The equipment must be plugged into a grounded outlet Pay attention to connection polarity when operating the machine with a power supply DC Reverse connection polarity may cause damage to the equipment or to the power supply Let staff che...

Page 3: ...ndow 12 2 3 User Profiles Access Level and Passcodes 12 2 3 1 Access Level 1 13 2 3 2 Access Level 2 13 2 3 3 Access level 3 13 2 4 Inputs and Outputs 13 2 4 1 Emergency Power Supply Monitoring 14 2 4 2 Emergency Activation Interface 15 2 4 3 Speaker Line Device Interface 17 2 4 4 External Systems Slot Interface 18 2 4 5 Power Supply 19 2 4 6 Speaker Lines 21 2 4 7 Inputs Outputs of Audio Sources ...

Page 4: ...d Options Audio Output 33 3 5 6 Advanced Options Monitor 34 3 5 7 Advanced Options Messages 36 3 5 8 Advanced Options Load Preset 37 3 5 9 Advanced Options System 38 4 CONNNECTION AND SETUP 40 4 1 Emergency Supply System 40 4 2 Paging Microphones and PA Elements ACSI Bus 41 4 3 FlexNet Connection 41 4 4 Voice Evacuation Zones 43 4 5 Back Up Amplification 43 4 6 Speaker Lines 43 4 6 1 Line Cabling ...

Page 5: ...CE INSTRUCTIONS 52 7 TECHNICAL FEATURES 53 8 Appendix A EN 54 16 features 55 9 Appendix B LOG Content 56 9 1 State of Emergency Log 56 9 2 State of Failure Log 56 9 3 State of Disarmed Log 56 10 Appendix C Cabling section for speaker lines 57 11 LIST OF ILLUSTRATIONS 58 12 LIST OF TABLES 59 ...

Page 6: ...he main functions required for the PA VA system Includes 8 amplifiers zones of 120W NEO8250E System Extension that includes 8 amplifiers zones of 250W NEO4250E System Extension that includes 4 amplifiers zones of 250W NEO4500E System Extension that includes 4 amplifiers zones of 500W NEO4500LE System Extension that includes 4 amplifiers zones of 500W for low impedance speaker lines 8 and 4 Ohms Ot...

Page 7: ... equipment or system at all times They are located on the left of the screen a POWER Power Green Active on when the unit is powered from any of the power supply sources b EMG EMERGENCY Red Active on when the equipment is in a state of emergency operation voice alarm by manual activation or automatic activation from the CIE in any of the voice alarm zones Simultaneously once the indicator is switch...

Page 8: ...ervised functions in the channel If none of the indicators of general supervised function is on it will indicate a fault in the speaker s line Restart the fault condition h SIGNAL Signal Green Active on when an amplifier channel output signal from the corresponding voice evacuation zone has been detected The minimum level at which the indicator will light is 50dB 2 1 3 Supervised Function Indicato...

Page 9: ...es and the emergency microphone n EVAC Evacuate Active on when the evacuate message is being broadcast in the selected voice alarm zone Red colour o ALERT Alert Active on when the alert message is being broadcast in the selected voice alarm zone Amber colour p EMIC Emergency Microphone Active on when the microphone is available to perform an emergency evacuation in the selected zones If the indica...

Page 10: ...des the OK button for operations that require confirmation 2 2 3 Test The TEST button is located under the direct access controls It allows the user to check the correct functioning of all equipment indicators While the TEST button is being pressed it will turn on all of the indicators simultaneously and an audible warning will be emitted The screen will go into test mode Once the button is releas...

Page 11: ...central area of the screen will show the information or controls that are available to the user e Left Bar Indicated by different colors and along with the title the menu in which the user is working For emergency this is red and for fault or disarmed zones it is yellow f Scroll Bar This item may appear in some windows It indicates that there are more objects to be displayed in the same window upw...

Page 12: ...s follows a Zone in State of Emergency Red box on the left side of the zone button zone 1 in Figure 4 b Selected Zone Selection band in the right side Zones 1 2 3 4 and 7 in Figure 4 c Zone Indicating Fault Yellow rectangle on the left side of the zone button Zone 4 in Figure 4 d Zone Not Selected Zone not selected Zones 5 and 6 in Figure 4 Zone 8 cannot be selected by default once disarmed see 3 ...

Page 13: ... Access level 2 corresponds to a security manager profile who has specific training to operate the equipment system in the states of PA Emergency Failure message and Disarmed 2 3 3 Access level 3 Access level 3 corresponds to the administrator profile who has specific training to modify the system configuration and perform the maintenance according to the instructions and information presented in ...

Page 14: ...her case it will detect a fault in the connection The connection is made through a female 9 pin euroblock connector and 3 81 mm pitch supplied with the unit The wire size range for each pole of this connector is 0 14 1 5 mm2 30 14 AWG Marking Description Type Signals Activation Failure in the main power supply Input NC NO Contact closure free of voltage between NO and Open contact closure free of ...

Page 15: ...ergency input EMG is on the machine will automatically switch from PA mode to a state of emergency and it will broadcast the voice evacuation message at all zones of the system default option The default evacuation sequence can be configured through the configuration software When the reset input RST is enabled the system will exit the emergency mode and return to the normal state If an error occu...

Page 16: ...e between terminals max 350mA 350V dc FLT Active Failure State Output Active Disarmed State Output Output Close Voltage free contact closure between terminals max 350mA 350V dc Fault intermittent Disarmed Continuous Table 3 System Status Outputs c Emergency Zone Activation Input This allows the configuration of eight sequences of evacuation defined by the user By default each emergency activation ...

Page 17: ...attenuators output Output 24V dc 40mA Table 5 Attenuator Override Outputs NOTE The average consumption of the attenuator override signal is 10mA per unit The output voltage could vary between 20 and 27V depending on the state of the battery b End of Line Inputs The equipment has 8 dual inputs for connecting end of line devices Each input has 3 terminals one common and two terminals for lines A and...

Page 18: ... and B The equipment has two ports for connecting other systems and NEO Extension units The behavior of these ports can be configured by a dip switch as indicated in section e The default mode will be position 01 where A will be the main Flexnet connection and B the redundant Flexnet connection In case of failure in port A the system will automatically switch to port B The connection is made using...

Page 19: ...The equipment has a dip switch for configuring the behavior of the system connection ports depending on the position according to the following table Marking Description Type Signals Activation CFG Port A Control data exclusively Port B Audio data exclusively Port X Flexnet Config NA Position 00 CFG Port A Flexnet Port B Flexnet Port X Control data exclusively Config NA Position 01 CFG Port A Flex...

Page 20: ...power supply input The fuse will be cylindrical with a 6x32mm glass and the maximum intensity specified in the technical specifications of the equipment see section 7 To access the fuse turn the fuse holder a quarter turn counter clockwise using a flat blade screwdriver d Emergency Power Supply Input The unit has an input for emergency power supply The emergency power is continuous and 24V nominal...

Page 21: ...h pole of this connector is 0 5 2 5 mm2 22 12 AWG Marking Description Type Signal Activation SPARE CH INPUTS X Input amplification channel corresponding to the channel reservation amplification equipment X Input NA Table 13 Spare Channel Inputs b Speaker Line Output The equipment has between 4 and 8 amplification channels each channel has two speaker line outputs marked as A and B The rated power ...

Page 22: ...output activation Ouput M 0V DC Table 15 REC Output b Priority Input PRIO Input NEO Extension models have a PRIO Input instead of a REC Output The priority input for PA mode is activated through a contact closure in pin M when active The PA LED light will blink The audio of this input will be routed to every output while the activation signal is active unless the system enters into Emergency mode ...

Page 23: ...the signal of the integrated amplifiers Output NA Table 17 Pre amp Line Level Outputs e Audio Source Inputs The NEO 8060 has 5 line level balanced audio inputs Input no 5 is shared with the ACSI Bus input When the ACSI Bus is being used input no 5 will be disabled Above the inputs there is a level indicator LED which turns green when the input signal exceeds 50dB and red when exceeding 10dB The co...

Page 24: ...e GPIO ports work with TTL level logic signals 0 5V DC Figure 29 GPIO Ports The connection is made using 7 female euroblock type connectors with 3 contacts and pitch 3 81 mm supplied with the unit The wire size range for each pole of this connector is 0 14 1 5 mm2 30 14 AWG Marking Description Type Signals Activation GPIO X Port General Purpose I O configurable Input Output X Output0 5V DC Input 0...

Page 25: ...o activate the emergency state proceed as follows Press the EMG button in the menu select EMERGENCY STATE An access control will appear for level 2 users see 2 3 Only authorized personnel can continue operating the equipment To return press the BACK button The level of access authorization will change to level 2 and the state of emergency will be activated When activated it will go directly to the...

Page 26: ...te is reset In order to make a new selection first the current selection must be cleared The button CLEAR EMIC ZONES will be displayed Once pressed the SELECT EMIC ZONES option will appear again and a new selection can be made d EMG SEQUENCES for loading an emergency sequence or emergency event This option allows the activation of pre defined evacuation sequences This menu will show the ID numbers...

Page 27: ...this state will be the same as configured in the paging mode see 3 5 1 To set the volume adjust the volume through the configuration application or according to 3 5 1 Once the setting has been made use the configuration application to memorize it as the default volume for the emergency state 3 3 Failure 3 3 1 Failure State Log The system has a log of detected failures This log will be automaticall...

Page 28: ...icators see 2 1 2 3 4 2 Disarm Log The system has a log of disarmed zones which displays the operations that have been made during the last hour in the disarmed state A whole year s log will be accessible through the configuration application In order to view the log press the DIS button and then DISARMED LOG A list will chronologically show the operations and indications that have been made To ex...

Page 29: ...rom the PA menu window click on the zone volume setting button ZONES VOLUME the following window will appear Figure 32 Zones Volume Setting Window a Zone Buttons In the left half of the screen the zones can be found Press on the zones in which to set the volume If the progress indicator appears see 2 2 6 use the scroll control to display the other zones If there is no selection the setting is made...

Page 30: ... adjust and each time one of them is pressed it will be increased or decreased as many decibels as the Gain Step Setting is displaying To carry out this setting select the zone zones in which to perform the adjustment change the value of the volume and confirm by pressing OK To cancel press the BACK button No Zone Zones are selected the settings will be applied to all zones NOTE If multiple zones ...

Page 31: ...e that previously had an audio source routed Once complete to cancel press the BACK button To confirm press the OK button this will access the zone selection menu where the zones can be assigned a sound source see 2 2 7 NOTE When the ACSI bus is being used see 4 2 audio source number 5 will change into a microphone icon This source will also be shown as unavailable NOTE When the zone selection is ...

Page 32: ...configuration software must be used f System Access to the system s information window and identification configuration 3 5 4 Advanced Options Audio Input Figure 35 Audio Input Settings Window a Audio Input Selection Buttons The audio inputs are in the left half of the screen Click on the desired entry and if the progress indicator appears see 2 2 6 use the scroll control to display the rest of av...

Page 33: ...BUTTON The mute button allows a radical decrease of the volume of the input to a minimum When the mute is disabled the input will recover the volume it had before being silenced 3 5 5 Advanced Options Audio Output Figure 36 Audio Output Setting Window a Audio Output Selection Buttons In the left half of the screen are the audio outputs output channel for amplifier Click on the desired output If th...

Page 34: ...ying This adjustment is relative to the volume of the zone therefore if several output channels are grouped in a zone it will be possible to adjust as many dB as the volume of the zone of the selected channel To carry out this setting select the output on which to perform the adjustment change the value of the volume and confirm by pressing OK To cancel press the BACK button When the gain to be ap...

Page 35: ...efore being silenced d Volume Adjustment Buttons The window has two buttons to adjust volume and each time one of them is pressed the volume of the monitor speaker will be increased or decreased by 1 dB To monitor select the type of item using the type of monitoring button and then click the item to be monitored Adjust the monitor s volume To finish press the BACK button NOTE If input 5 is being u...

Page 36: ...ack completely The duration indicator shows the length of the selected message Once the action has stopped both the playback and the recording should be started from the beginning of the message A selection band will appear when the message is stopped d Play Pause Button This button starts the playback of the message When the message is being played it will pause the playback of the message e Mess...

Page 37: ...e being played from the speaker monitor use the monitor controls placed on the right side of the screen 3 5 8 Advanced Options Load Preset The system allows the use of presets that will instantly modify the parameters of audio regarding volume routing etc It is possible to create and save new presets in the equipment from the configuration software With the use of presets habitual system s audio a...

Page 38: ...ow is the version of the equipment s operating system followed by the version of the application firmware which is installed To upgrade the firmware the configuration software must be used c Location Identifier This area shows the information of the physical location of the equipment previously introduced in the configuration software d Current Network Settings Shows the current network configurat...

Page 39: ...an Extension unit not the number 1 this button will change and allows the user to identify the equipment visually When pressing the button the front LED light of the selected item will blink for a few seconds h Discover Unlink Equipment The discover button searches for all the Extension units connected in the network The equipment units found will be shown in the system s equipment list buttons Wh...

Page 40: ... emergency power supply in shown in picture Figure 42 Figure 42 Emergency Power Supply Diagram The emergency supply system must be able to provide emergency power supply to the system for at least 30 minutes in operation and at least 24 hours in standby mode following the suggestion of EN54 14 standard Select certified batteries and follow the set up instructions and maintenance instructions speci...

Page 41: ...latter would be set as a higher priority in the bus implementing therefore the priority order between different panels and between different microphones NOTE When the ACSI bus is being used the audio input nº5 will be disabled see section 3 5 2 4 3 FlexNet Connection FlexNet is a protocol of communication developed by Audio Tech that allows the transmission of both digital audio and control data u...

Page 42: ... in the standard Ethernet network is of 25Mb s On Ethernet networks of 100Mb s it works at network layer 2 for audio and layer 3 for communications Operation of the connection between NEO devices The return connection to port B will be generally on standby It will activate automatically if a loss of connection between devices is detected If connection cannot be recovered it will turn on standby an...

Page 43: ... problem is fixed it will automatically switch back to the main amplifier If a second amplifier fails during the malfunction of a main amplifier the back up amplifier will not automatically switch as long it is busy with the previous malfunction The back up channel is constantly monitored as well as the rest of the integrated amplifiers It is not possible to assign one voice evacuation zone to the...

Page 44: ... used with or without end of lines devices see 4 6 4 This way the channel power amplification is distributed by one single output line Figure 46 Speaker Lines Standard Mode 4 6 2 Line Cabling AB Mode The wiring of speakers using the AB mode allows wiring guide of one same voice evacuation system using two different routes This way it reduces the risk of completely losing the connection of a zone w...

Page 45: ...expected values a signal is sent to the control system For a correct measure of the speaker connections the system must be calibrated using configuration application in the following cases It switches on for the first time Some changes are taking place in the connected speakers such as o Some units have been added o Some units have been reduced o The adjustment settings of one or various units hav...

Page 46: ...5mm2 22 12 AWG Indicator Description Type Signals Activation Orange Speaker lines connection Input AB 19KHz pilot tone Green Connection to EOL inputs Output CD Voltage free contact closure between C and D NC Table 21 Connection of the EOL NOTE Do not connect the EOL device to the secondary side of a volume controller This can cause the device to fail to work properly Technical Specifications Model...

Page 47: ...User Manual NEO System 47 Rev 0 3 Figure 49 EOL Views ...

Page 48: ...ent to the END OF LINE INPUTS Figure 50 Connection of EOL Device to the Speaker Line Installation of the end of line device in a sequence With a configuration in sequence it is possible to supervise various sections of one line of speakers To make a multiple connection the end of line devices that belong to one same amplification channel must be connected in sequence Figure 51 Multiple Connections...

Page 49: ...ndle each output must be calculated from the technical characteristics see chapter 7 The connection of the end of line devices must be done in parallel respecting the indicated polarity Figure 52 Volume Controller Connection NOTE After a volume controller you must not connect an end of line device as it can cause a failure detection system of the speaker line ...

Page 50: ...tween the cable terminals with a multimeter on the scale kΩ If the measure result 0 the line is shorted If the result is 1 it means that is open If the result is 20kΩ then the line is correct In either of the first two cases replace or repair the transmission line 5 3 Protection Devices The system will indicate a failure of protection when any of the internal protective devices of the equipment ar...

Page 51: ...rvice 5 5 Link The system will indicate a link failure when there is a problem in the way of communication between distributed devices If this failure occurs it is possible to see which equipment connected to the controller in the advanced options menu 3 5 3 Restart the equipment that is down If the problem persists ensure that the connection between the two is correct 4 2 5 6 System The system wi...

Page 52: ... that the maximum period for maintenance of the equipment should be one year Operation Clean the entrance and exit ports of air with a vacuum cleaner Check the connections of the equipment and the ground connection Warning Use only a soft lint free cloth Disconnect the equipment from any external power source Disconnect all external devices Keep away from liquids Do not use aerosol sprays solvents...

Page 53: ...C 40mA 2 Pin Euroblock type 4 pin connector Emergency control inputs 6 10 x 0 5V DC supervised 2 Pin Euroblock type 4 pin connector Emergency control outputs 2 x Relay Contract isolated output NO Max 60V DC 130mA 2 Pin Euroblock Type 4 pin connector GPIO NEO8060 14 x GPIO 0 5 V 100 Ω 3Pin Euroblock type Virtual Audio Matrix 40 x 1024 Amplifiers NEO8060 NEO8250E NEO4250E NEO4500E NEO4500LE 8 x Clas...

Page 54: ...NEO4500E NEO4500LE 12kg 14kg 7 6kg 7 7kg 7 8kg Dimensions W x H x D 483mm x 88mm x 455mm 19 x 3 46 x 18 Accessories 2 x Rack Mounting Male Euroblock Type Connection Installation Screw 4 x Rubber foot 1 x Power Cable 2m 6 56ft EU Type 1 x Ethernet Cable 2m 6 56ft ...

Page 55: ...h with the CIE central fire alarm system 7 Fault indication on the voice alarm zones 8 Disable state 9 Manual control of voice alarm 10 Interface to external control devices 11 Emergency microphone 12 Redundant Power Amplifiers Extra Features 1 Distribution of background music programs 2 Multi zone microphones management 3 Independent DSP per each I O audio channel 4 Pre recorded message player 5 ...

Page 56: ...X EMIC ON Zone X EMIC OFF Zone X 9 2 State of Failure Log EMG POWER FLT MAIN POWER FLT CIE PATH FLT CIE PATH FLT on device XXX REMOTE CIE PATH FLT CIE PATH FLT RST NETWORK LINK FLT PROTECT FLT Amp Ch X PROTECT FLT Fuse X EMIC FLT Local Remote LINE X FLT Open Circuit LINE X FLT Close Circuit LINE X Invalid Measurements SYSTEM FLT Safe Mode SYSTEM FLT Configuration 9 3 State of Disarmed Log DIS STAT...

Page 57: ...of what is reflected in the table Section Maximum length with 5 of loss of power AWG ømm mm2 60Wrms 120Wrms 240Wrms 480Wrms 960Wrms 6 4 11 13 3 3260 1630 810 405 200 7 3 67 10 6 2600 1300 645 320 160 8 3 26 8 35 2050 1025 510 255 130 9 2 91 6 62 1625 810 405 200 100 10 2 59 5 27 1300 645 320 160 80 11 2 3 4 15 1020 510 255 130 65 12 2 05 3 31 810 405 200 100 50 13 1 83 2 63 645 320 160 80 40 14 1 ...

Page 58: ...AC Line Voltage Selector 20 Figure 20 Main Power Supply Unit 20 Figure 21 Emergency Power Supply Fuse 20 Figure 22 Emergency Power Supply Input 20 Figure 23 Back up Amplifier Inputs 21 Figure 24 Speaker Line Outputs 21 Figure 25 REC Output 22 Figure 26 ACSI Bus Input 22 Figure 27 Pre amp Outputs 23 Figure 28 Audio Source Inputs 23 Figure 29 GPIO Ports 24 Figure 30 Bus RS 485 for CIE 24 Figure 31 P...

Page 59: ... Inputs 17 Table 5 Attenuator Override Outputs 17 Table 6 EoL Device Inputs 17 Table 7 System Connection Ports 18 Table 8 Integration Serial Port 19 Table 9 System Connection Configuration 19 Table 10 Line Voltage Selector 20 Table 11 Main Power Supply Input 20 Table 12 Emergency Supply Input 21 Table 13 Spare Channel Inputs 21 Table 14 Speaker Line Outputs 22 Table 15 REC Output 22 Table 16 Micro...

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