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4. WARRANTY
The following conditions form the
guarantee agreement between STATE
WATER HEATERS (the warrantor) and
the owner of the water heater.
4.1
Warranty in general
If within one year of the original
installation date of the water heater any
part or component other than the tank
shall prove upon examination by the
warrantor or authorised agent to be
defective in material or workmanship,
the warrantor will exchange such part
or component.
4.2
Warranty of the tank
If within 3 years of the original
installation date, the tank fails due to
rust or corrosion from the water side,
the warrantor will supply a complete
new water heater of equivalent size
and duty (excluding delivery and
installation charges). On the replace-
ment water heater a guarantee will be
granted sufficient to cover the
ubexpired portion of the original 3 years
guarantee of the originally installed wa-
ter heater.
4.3
Conditions for installation
and use
The guarantee applies to the heater only
while it remains in its original location,
and is installed in accordance with local
plumbing and building regulations and all
relevant Codes of Practice.
The water heater should alse have
been used only:
a) for potable water free to circulate at
all times and with the tank free of
damaging scale deposits;
b) at temperatures not exceeding the
maximum setting of its thermostat
and ECO (Energy Cut Off device);
c ) At water pressures and/or energy
inputs which do not exceed those
stated on the rating plate of the wa-
ter heater;
d) in a non corrosive atmosphere or
area;
e) with an approved temperature and
pressure relief valve of adequate
capacity not exceeding the working
pressure rating shown on the water
heater, and installed in conformity
with STATE WATER HEATERS
installation instructions;
f ) when anode(s) have been
inspected and renewed, if they are
worn or erroded by 50% or more at
any point of their length.
4.4
Exclusions
The guarantee will be null and void:
a) if the water heater has been
damaged by an external cause;
b) in case of misuse, neglect (including
frost damage) or incorrect use of the
water heater;
c ) in case of unauthorised alteration,
modification or repair;
d) in case of ingress into the water
heater of chemicals, pollutants or
contaminants;
e)` if the hardness of the incoming wa-
ter is, or has been, softened below
106 ppm CaCO3;
f ) if the water heater is effected by
corrosive vapours such as those
found in hairdressers, dry cleaners
and laundries or where some
industrial degreasing products are
used and stored (for further
information and advise please con-
tact the STATE WATER HEATERS
technical Department).
4.5
Range of guarantee
All replacement water heaters supplied
under the terms of this warranty will be
supplied ex stock on a F.O.B basis.
STATE WATER HEATERS accepts no
responsability for carriage, labour or
other installation costs.
4.6
Claims
Any claims under this warranty should
be initiated with the dealer who
originally sold the water heater or with
any other dealer or stockist of the
warrantors products.
