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Your safety and the safety of others is very important.

We have provided many important safety messages in this manual and on your appliance. 
Always read and obey all safety messages.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance 
of injury, and tell you what can happen if the instructions are not followed.

This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word
“DANGER” or “WARNING”.

DANGER

WARNING

Indicates an imminently hazardous situation which, if not avoided, will 
result in death or injury.

You can be killed or seriously injured if you don’t follow instructions.

 I) INTRODUCTION

Thank you for purchasing this water heater. Properly 
installed and maintained, it will provide years of trouble free 
service. This manual gives instructions for the proper instal-
lation, safe operation and maintenance of this water heater. 
It is your responsibility to ensure that your water heater is 
properly installed and cared for.

The warranty on this water heater is applicable only when 
the water heater is installed and operated in accordance with 
these instructions. The manufacturer of this water heater will 
not be liable for any injury or property damage resulting from 
failure to comply with these instructions. Protect your war-
ranty: Regularly maintain your water heater as detailed in 
the service and maintenance section of this manual.
This product is certified to comply with a maximum weighted 
average of 0.25% lead content as required in some areas.

 Consumer Responsibilities

This manual has been prepared to acquaint you with the 
installation, operation and maintenance of your gas fired 
water heater and provide important safety information in 
these areas. It is your responsibility to ensure that your 
water heater is properly installed and cared for.

FAILURE TO FOLLOW THE INSTRUCTIONS IN THIS 
MANUAL MAY RESULT IN SERIOUS BODILY INJURY 
AND/OR PROPERTY DAMAGE. THOROUGHLY READ 
AND UNDERSTAND ALL INSTRUCTIONS BEFORE YOU 
ATTEMPT TO INSTALL, OPERATE OR MAINTAIN THIS 
HEATER

.

Installation and service requires trade knowledge in the 
areas of plumbing, electricity, venting, air supply and gas 
supply. If you lack these skills or have difficulty understand-
ing these instructions, you should not proceed. Enlist the 
help of a qualified service technician to install this water 
heater.

Examples of qualified service technicians include those 
trained in the plumbing and heating industry, local gas utility 
personnel or an authorized service person.

Service to the system should only be performed by a quali-
fied service technician.

The manufacturer and seller of this water heater will not 
assume any liability for any property damage, personal 
injury or death resulting from improper sizing, installation or 
failure to comply with these instructions.

The warranty on this water heater is in effect only when the 
water heater is installed and operated in accordance with 
these instructions. A data plate identifying your water heater 
can be found above the gas control/thermostat. When refer-
ring to your water heater, always have the information listed 
on the data plate readily available.

Protect your warranty:

 Regularly service your water heater 

as directed in the "Maintenance" section of this manual.
Retain your original receipt as proof of purchase.

Do not discard this manual. You or future users of this water 
heater will need it for reference.

 II) SAFETY

This water heater is design-certified by CSA International as 
a direct vented water heater.
In addition to the installation instructions found in this man-
ual, the water heater must be installed in accordance with 
all local and provincial or state codes or, in the absence of 
such, with the latest editions of the following specifications.

“Natural Gas and Propane Installation Code” CSA-
B149.1

 and 

“Canadian Electrical Code (CAN/CSA C22.1), 

Part I”

 available from:

Canadian Standards Association,
5060 Spectrum Way,
Mississauga, Ontario, Canada
L4W 5N6
Check your phone listings for the local authorities having 
jurisdiction over your installation.

 

– 3 – 

Summary of Contents for 324334-001

Page 1: ...ormed by a qualified installer service agency or the gas utility WARNING If the information in these instructions is not followed exactly a fire or explosion may result causing property damage per son...

Page 2: ...lation Checklist 11 IV OPERATING INSTRUCTIONS 12 Lighting instructions Special note on propane fuel Out of fuel Water Temperature Regulation 13 Operating The Temperature Control System 14 Water temper...

Page 3: ...L MAY RESULT IN SERIOUS BODILY INJURY AND OR PROPERTY DAMAGE THOROUGHLY READ AND UNDERSTAND ALL INSTRUCTIONS BEFORE YOU ATTEMPT TO INSTALL OPERATE OR MAINTAIN THIS HEATER Installation and service requ...

Page 4: ...emperatures exceed 52 C 125 F Use mixing valvess also known as mixing valves in the hot water system to reduce the risk of scalding at point of use such as lavatories sinks and bathing facilities Such...

Page 5: ...in in such a manner that it cannot damage the building furniture floor cover ing adjacent areas lower floors of the structure or other property subject to water damage This is particularly important i...

Page 6: ...RELIEF VALVE OVERFLOW WATER SUPPLY TO METER FLOOR DRAIN Figure 2B Installation Options THERMOPILE CONNECTOR PILOT THERMOPILE ASSEMBLY SCREW RETAINER CLIP WHITE WIRE MANIFOLD COMPONENT BLOCK MANIFOLD D...

Page 7: ...uction and obtained locally CAUTION Cut edges of corrugated flex pipe are extremely sharp Wear gloves when handling Vent connections After the location for the vent terminal has been selected as outli...

Page 8: ...the bend in the pipe 4 Use metal hangers to keep vent pipe level or with a slope upward from the heater to terminal Figure 3F Bend the 80mm 3 1 8 in and 152mm 6 in corrugated pipe all together toward...

Page 9: ...arrangement B Do not combine condition 1 3K with condition 2 3L in the same installation High rise vent pipe arrangement TO BOTTOM OF HEATER WALL THICKNESS 254mm 10 in REF D H Figure 3M When the heig...

Page 10: ...ter heater is made for the type of gas you will be using in your home This information will be found on the data plate located above the gas control valve If the information does not agree with the ty...

Page 11: ...TER TO MAKE SURE THE HEATER IS FILLED OPEN A HOT WATER TAP UNTIL A FULL FLOW OF WATER IS VISIBLE WITH NO AIR ESCAPING Closed system Thermal expansion As water is heated it expands thermal expansion In...

Page 12: ...re knob to OFF and call a qualified service technician or your gas supplier DANGER Hotter water increases the risk of scald injury Consult the instruction manual before changing temperature Refer to t...

Page 13: ...hot water scald potential if the thermostat is set too high Note Temperatures shown on the gas control valve thermo stat are approximates The actual temperature of the heated water may vary Important...

Page 14: ...tage Low 4 Flashes Indicates Overheat Failure 5 Flashes Indicates Sensor Failure 7 Flashes Indicates Electronic Control Failure 8 Flashes See Status Light and Diagnostic Code Troubleshooting Chart V M...

Page 15: ...8 in to 12mm 1 2 in of anode diameter left The surface may be rough full of pits and crevices but this is normal If there is less than approximately 10mm 3 8 in diameter left the anode needs to be rep...

Page 16: ...used for boiler treatment into the potable water used for space heating 5 If the space heating water system requires water with temperatures in excess of 60 C 140 F a mixing valve or other means must...

Page 17: ...This page intentionally left blank May be used for notes or to record other installation information 17...

Page 18: ...orrect 5 Replace thermopile 6 Locate source and correct 7 Replace gas control thermostat 8 Replace igniter or pilot assembly 9 Check with gas utility company HIGH OPERATION COSTS 1 Thermostat set too...

Page 19: ...Heater installed in a confined area 1 Provide ventilation to water heater Check flue way flue baffle burner 2 Clean locate source and correct 3 Provide fresh air ventilation SMOKING AND CARBON FORMATI...

Page 20: ...ait 10 minutes for the Thermopile to cool then attempt to relight Pilot by following the lighting instructions on the water heater s label Until the Thermopile reaches its normal operating temperature...

Page 21: ...e minute Remove the outer door Look through the sight glass for a pilot flame If a pilot flame is observed with the gas control valve thermostat knob set to the OFF position the pilot valve is stuck o...

Page 22: ...e water heater s Model Number SKU Serial Number date of purchase and date of installation c THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF THIS EXPRESS WARRANTY IS WHER...

Page 23: ...cy beyond the control of the Manufacturer or s The water heater is installed in a closed system without adequate provision for thermal expansion 3 Except when speci cally prohibited by the applicable...

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