John Lewis JLFSEC 602, Instruction Manual

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Repairs - after sales service
If your appliance is not working correctly;
consult the fault finding guides within this
instruction book (Something not working). If a
fault occurs which you can not resolve through
following the advice and information contained
within this instruction manual, the next step is
to contact our extended warranty administra-
tors on
0870 010 7887
They will give you details for your local Service
Force Centre.Before calling out an engineer,
please ensure you have read the details under
the heading “Something Not Working”.
When you contact your local Service Force Centre you
will need to give the following
details:
1. Your name, address and post code.
2. Your telephone number.
3. Clear and concise details of fault.
4. The purchase date and found on your receipt.
5. The model and serial number of the appliance.
So that you always have these numbers at hand, we
recommend you to make a note of them here:
Mod. : ............................................................
PNC : .............................................................
S.N. : .............................................................
IMPORTANT : If you call out an engineer
to a fault listed below, or to repair a fault
caused by incorrect use or installation, a
charge will be made even if the appliance
is under guarantee.
Spare parts
Always insist on genuine spare parts.
An authorised service engineer should service this
product, and only genuine spare parts should be used.
Under no circumstances should you attempt to repair
the appliance yourself. Repairs carried out by inexpe-
rienced persons may cause injury or serious malfunctio-
ning. Contact your local John Lewis branch.
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