www.joerns.com | [email protected]
Joerns
®
Bariatric Beds
Bari10A Model
19
Problem
Possible Cause
What to Do
Bed movement with all
casters locked.
Braking mechanisms may be worn
on one or more casters.
1.
Remove bed from use and contact
Joerns Healthcare Technical Support
at 800-966-6662.
1.
Scale System display
is blank after On button
is pushed.
Batteries are dead.
Unit is defective.
1.
2.
Replace all six batteries
Contact Joerns Healthcare Technical
Support at 800-966-6662.
1.
2.
Scale System gives
suspect readings.
Scale System cable
is disconnected.
Scale System may need calibration.
5th Wheel is engaged.
1.
2.
3.
Reattach cable.
Refer to Page 13 of this Manual.
Disengage 5th Wheel.
1.
2.
3.
Mattress Support
Platform sections do
not extend.
Latch handles not fully disengaged.
Binding
1.
2.
While actuating the latch handle,
try to extend the mattress support
platform extension. Refer to page 9
of this manual.
Wider support platform sections may
require two hands to apply equal pull
force. Contact Joerns Healthcare
Technical Support at 800-966-6662.
1.
2.
Mattress Support
Platform sections do
not articulate.
Pendant Control operation.
Selective function lockout may have
been activated.
Unit may be defective or damaged.
1.
2.
3.
Refer to Pendant Control
Troubleshooting on page 18.
Refer to page 8 of this manual,
Selective Function Lockout.
Remove bed from use and contact
Joerns Healthcare Technical Support
at 800-966-6662.
1.
2.
3.
Actuator piston rod will
only move inwards and
not outwards.
Unit may be defective or damaged.
Possible synchronization problems.
1.
Remove bed from use and contact
Joerns Healthcare Technical Support
at 800-966-6662.
1.
Actuator motor makes
sound, but piston rod
does not move.
Unit may be defective or damaged.
1.
Remove bed from use and contact
Joerns Healthcare Technical Support
at 800-966-6662.
1.
Actuator runs too
slowly or does not
give full force.
Unit is receiving insufficient power
or, is defective. Not plugged in and
running on batteries
1.
Remove bed from use and contact
Joerns Healthcare Technical Support
at 800-966-6662.
1.