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Appendix A
Warranty
I. LIMITED PRODUCT WARRANTY & SERVICE POLICY
Napps Technology Corporation (NAPPS) warrants for a period of
twelve (12) months from date of original shipment that all
products, manufactured by NAPPS, with the exception of
packaged refrigeration products, are free from defects of material
and workmanship when used within the service, range, and
purpose for which they were manufactured. Packaged
refrigeration products shall be so warranted for a period of twelve
(12) months from date of start-up or eighteen (18) months from
date of original shipment, whichever may first occur. Service Parts
shall be so warranted for a period of ninety (90) days from date of
installation, or twelve (12) months from date of original shipment,
whichever may first occur.
In case material is rejected on inspection by the buyer as defective,
NAPPS shall be notified in writing within ten (10) days from receipt
of said material. NAPPS will then have the option of re-inspection
at the buyer's plant or its own plant before allowing or rejecting
the buyer's claim. Expenses incurred in connection with claims for
which NAPPS is not liable may be charged back to the buyer. No
claim for correction will be allowed for work done in the field
except with the written consent of NAPPS. Defects that do not
impair service shall not be cause for rejection. NAPPS assumes no
liability in any event for consequential damages. No claim will be
allowed for material damaged by the buyer or in transit. Defective
equipment or parts shall be returned to NAPPS freight prepaid.
NAPPS will, at its option, repair, replace or refund the purchase
price of products found by NAPPS to be defective in material or
workmanship provided that written notice of such defect
requesting instruction for repair, replacement or refund is
received by NAPPS within ten (10) days of determination of said
defect, but not more than one (1) year after the date of shipment,
and provided that any instructions given thereafter by NAPPS are
complied with.
Any products covered by this order found to NAPPS' satisfaction
to be defective upon examination at NAPPS' factory will, at NAPPS'
option, be repaired or replaced and returned to Buyer via lowest
cost common carrier, or NAPPS may, at its option, grant Buyer a
credit for the purchase price of the defective article.
This warranty does not cover and does not apply to:
• Fuses, refrigerant, fluids, oil.
• Products relocated after initial installation.
• Any portion or component of the system that is not supplied
by NAPPS, regardless of the cause of the failure of such portion
or component.
• Products on which the unit’s identification tags or labels have
been removed or defaced.
• Products on which payment to NAPPS is or has been in default.
• Products which have defects or damage which result from
improper
installation, wiring, electrical imbalance
characteristics or maintenance (including, without limitation,
defects or damages caused by voltage surges, inadequate
voltage conditions, phase imbalance, any form of electrical
disturbances, inadequate or improper electrical circuit
installation or protection, failure to perform common
maintenance, etc.); or are caused by accident, misuse or
abuse, fire, the elements, shock, vibration, flood, alteration,
misapplication of the product or to any other service, range or
environment of greater severity than that for which the
products were designed
• Products which have defects or damage which result from a
contaminated or corrosive air or liquid supply, operation at
abnormal temperatures, or unauthorized opening of
refrigerant circuit.
• Products subjected to corrosion or abrasion or chemicals.
• Mold, fungus or bacteria damage.
• Products manufactured or supplied by others.
• Products which have been subjected to misuse, negligence,
vandalism or accidents.
• Products which have been operated in a manner contrary to
NAPPS’ printed instructions.
• Products which have defects, damage or insufficient
performance as a result of insufficient or incorrect system
desig
n or the improper application of NAPPS’ products.
• Products which have defects or damages due to freezing of the
water supply, an inadequate or interrupted water supply,
corrosives or abrasives in the water supply, or improper or
inadequate filtration or treatment of the water or air supply.
• water-to-refrigerant heat exchanger for any damage resulting
from freezing, fouling, corrosion or clogging. NAPPS is not
responsible for:
• The costs of any fluids, oils refrigerant or other system
components, or the associated labor to repair or replace the
same, which is incurred as a result of a defective part covered
by NAPPS’ Limited Product Warranty.
• The costs of labor, refrigerant, materials or service incurred in
removal of the defective part, or in obtaining and replacing the
new or repaired part; or,
• Transportation costs of the defective part from the installation
site to NAPPS or the return of any part not covered by NAPPS’
Limited Product Warranty.
Additional charges, which may be incurred through the
substitution of other than identical replacements, are not covered
by this warranty. Evaporator failure due to fluid freezing that is the
result of low fluid flow or inadequate fluid freeze protection, for