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ENU
GETTING HELP
You can get help from our troubleshooting section, FAQ on our website www.concord-camera.com or by
contacting a customer support representative.
Before You E-mail or Call us:
If you have questions concerning the operation of the camera or software installation, you can speak to or e-
mail a customer service representative. Please have the following information available:
GETTING HELP
Computer Information:
Operating System Processor Speed (MHz)
Computer Maker and Model
Exact Error message received Date
Camera Information:
Name of camera model
Camera Serial Number