Jenn-Air Pro-Style PRD3030 Service Manual Download Page 13

Troubleshooting Procedures 

 

!

WARNING

 

To avoid risk of electrical shock, personal injury or death; disconnect power to oven before servicing, unless 
testing requires it. 

©2004 Maytag Services

 

16022880  Rev. 0 

13 

 

Problem Possible 

Cause 

Correction 

No bake element operation 

Open bake element .....................................
 
Loose wire connection or broken wire.........  

  Check element for continuity, 

replace if failed. 

  Verify all connections are clean 

and tight, replace broken wire. 

No broil element operation 

Open broil element ......................................
 
Loose wire connection or broken wire.........  

  Check element for continuity, 

replace if failed. 

  Verify all connections are clean 

and tight, replace broken wire. 

Oven not operating 

Power outage ..............................................  

  Verify power is present at unit. 

Verify that the circuit breaker is 
not tripped. 

  Replace household fuse, but do 

not fuse capacity. 

Self-clean cycle not working 

Programming error ......................................
 

  Shut off power to oven for five 

minutes by switching off ciruit 
breaker. Reset circuit breaker 
and try oven again. 

Oven door will not unlock 

Oven is self-cleaning ...................................  
Oven is still hot ............................................  

  Allow cycle to complete. 

  Will not unlock until unit has 

cooled to safe temperature. Do 
not force door open, this will void 
warranty. Blow cool air on door 
latch area to quicken process. 

Oven light does not operate 

Failed oven lamp .........................................  
 
Failed wiring ................................................  
 
Failed light socket........................................  
Failed light plunger ......................................  

  Check lamp and replace is 

necessary. 

  Check for broken, loose or dirty 

connections. 

  Check light socket for continuity. 

  Check plunger for continuity. 

Oven smokes/odor first few 

times of usage 

Normal.........................................................  

  Minor smoking or order is normal 

the first few times of oven usage. 

  Ventilate area well and perform 

self-clean cycle. 

Fan motor does not operate. 

No power to fan motor.................................
 
 
 
 
 
 
Failed fan motor or winding or frozen shaft.

  Check for 120 VAC supplied at 

fan motor. If no voltage is 
present, check for broken or 
loose wiring between fan motor 
and relay board. If voltage is 
present at fan motor, go to the 
next step. 

  Check motor winding for 

continuity. Check for a frozen 
motor shaft. Check for broken 
wiring between motor and neutral 
terminal block. 

 

Summary of Contents for Pro-Style PRD3030

Page 1: ...ic models This manual includes but is not limited to the following PRD3030 PRD3630 Service This manual is to be used by qualified appliance technicians only Maytag does not assume any responsibility for property damage or personal injury for improper service procedures done by an unqualified person 16022880 December 2004 ...

Page 2: ...PPROPRIATE SERVICE INFORMATION BEFORE BEGINNING REPAIRS WARNING To avoid risk of severe personal injury or death disconnect power before working servicing on appliance to avoid electrical shock To locate an authorized servicer please consult your telephone book or the dealer from whom you purchased this product For further assistance please contact Customer Service Support Center CAIR Center Web S...

Page 3: ... Service 11 Parts and Accessories 11 ExtendedServicePlan 11 TroubleshootingProcedures 12 13 TestingProcedures 14 15 DisassemblyProcedures RemovingandReplacingUnit 16 ControlPanel 16 Maintop 16 Burner Switch 16 Light Switch 16 Transformer 16 TerminalBlock 17 SparkModule 17 Single Feed Burner Gas Valve 17 Dual Feed Gas Valve 17 OvenThermostat 18 SingleFeedBurner 18 Dual Feed Burner Base 18 Light Soc...

Page 4: ...e replaced Verify proper and complete operation of unit after servicing CAUTION Do not store items of interest to children in cabinets above a range or behind the backguard of a range Children climbing on the range to reach items could be seriously injured WARNING To reduce the risk of the appliance tipping it must be secured by a properly installed anti tip bracket s To make sure bracket has been...

Page 5: ...ation to have an ungrounded outlet replaced with a properly grounded three prong outlet in accordance with the National Electrical Code Do not use an extension cord with this appliance Insure all packing materials are removed from the range before operating it to prevent fire or smoke damage should the packing material ignite Ensure range is correctly adjusted by a qualified service technician or ...

Page 6: ... oven do not open oven door 2 Turn oven control to OFF 3 As an added precaution turn off gas supply and power at main circuit breaker or fuse box 4 Turn on vent to remove smoke 5 Allow food or grease to burn itself out in oven 6 If smoke and fire persist call fire department 7 If there is any damage to components call repair service before using oven If smoke or fire persist call the local fire de...

Page 7: ...er flammable vapors and liquids near or in oven Do not clean oven door gasket located on back of the door Gasket is necessary to seal the oven and can be damaged as a result of rubbing or being moved Do not drape towels or any materials on oven door handles These items may ignite causing a fire CAUTION Do not store items of interest to children in cabinets above range Children may climb on oven to...

Page 8: ...or LP After servicing a valve or orifice verify it is properly operating before completing service Oven Safety Valve Oven valve is designed to be a safety valve Two basic designs are used in gas ranges Hydraulic type valve Electric type valve Both types are safety valves because they are indirectly operated by the oven thermostat which controls a pilot flame or electric ignitor to open and close t...

Page 9: ...the benefits provided by efficient electric cooking This manual contains information needed by authorized service technicians to install and service electric ranges pertaining to this manual There maybe however some information which needs further explanation Refer to individual Installation Instructions Use and Care Technical Sheets or toll free technical support line to answer questions from aut...

Page 10: ...d to be turned Convection Bake Upper element lower element and fan operate during convection bake Convection bake should be used for cooking casseroles and roasting meats Oven should be preheated for best results when using convection bake Pans do not need to be staggered Convection Broil Top element and fan operate when using convection broil Convection broil can be used to cook foods that are no...

Page 11: ...ite at www amana com For Maytag Jenn Air product call 1 800 462 9824 or visit the Web Site at www maytag com or www jennair com For product in Canada call 1 866 587 2002 or visit the Web Sites at www amana com or www maytag com or www jennair com Warranty service must be performed by an authorized servicer We also recommend contacting an authorized servicer if service is required after warranty ex...

Page 12: ... diagram Verify all terminals and connections are correct and tight Check micro switch contacts Check wiring against appropriate wiring diagram Verify all terminals and connections are correct and tight Check module according to testing procedures information Clean electrode or burner cap Replace electrode No spark or only random spark at one ignitor Check for cracked ignitor or pinched ignitor wi...

Page 13: ...et circuit breaker and try oven again Oven door will not unlock Oven is self cleaning Oven is still hot Allow cycle to complete Will not unlock until unit has cooled to safe temperature Do not force door open this will void warranty Blow cool air on door latch area to quicken process Oven light does not operate Failed oven lamp Failed wiring Failed light socket Failed light plunger Check lamp and ...

Page 14: ...or Verify supply voltage Measure continuity at the following points Terminal to terminal Terminal to ground 120 VAC Continuity Infinite Thermostat Verify supply voltage Measure resistance at the following Terminal 9 to terminal 6 120 VAC Continuity with thermostat on No continuity with thermostat off Bake element Measure voltage at bake element Disconnect wire leads to element and measure resistan...

Page 15: ...Polarity and ground 120 VAC Not subject to polarity Holder orifice Verify gas pressure WCP Check orifice for debris 6 Natural 11 LP Propane Clean as needed Spark ignition electrode Test for resistance of spark lead Test ignitor to chassis Continuity No continuity from ignitor to chassis Valve Verify gas is supplied Verify Orifice for Natural or LP Adjust set screw for simmer control Fixed orifices...

Page 16: ...o chassis 8 Remove screws securing backguard island trim assembly to maintop 9 Remove screws securing side panels to chassis NOTE All screws on the rear on each side all screws on front and one screw located on each front inside corner of the maintop facing the sides if equipped 10 Pull bottom portion of side panel out first then lift upward to remove 11 Maintop can now be lifted off 12 Reverse pr...

Page 17: ...nce spark module is removed transfer high voltage wires onto the new spark module ensuring proper wire placement NOTE Failure to transfer high voltage wires correctly will result in improper spark operation 8 Reverse procedure to reassemble Single Feed Burner Gas Valve 1 Disconnect power and shut off gas supply to unit 2 Remove control panel see Control Panel procedure 3 Remove screws securing lan...

Page 18: ...w securing front baffle to burner hanger 6 Trace high voltage electrode wire to spark module and disconnect 7 Pull electrode wire through front baffle 8 Remove dual feed burner base off of hanger by removing screws from the bottom of the hanger 9 Reverse procedure to reassemble Light Socket 1 Disconnect power supply to unit 2 Open the oven door 3 Unscrew oven light cover located inside oven cavity...

Page 19: ...e element 6 Reverse procedure to reassemble Bake Element 1 Disconnect power supply to unit 2 Open oven door and remove all oven racks and rack supports from oven cavity 3 Remove screws securing element to oven cavity located at the rear of the cavity 4 Gently pull element out far enough to disconnect wire terminals NOTE When attaching wire connection verify connections are tight NOTE When handling...

Page 20: ...receptacle can be removed through the front Start by pushing in on the top and rotating in enough to get the bottom of the receptacle out of the hole Hinge Installation NOTE Verify roller is located on the top of the hinge 1 Place hinge into receptacle hole 2 Loosely tighten top screw on hinge receptacle NOTE Do not fully tighten screw at this time 3 Place gasket guard into place 4 Secure bottom s...

Page 21: ... 2004 Maytag Services 16022880 Rev 0 A 1 Appendix A ...

Page 22: ...0 2004 Maytag Services Professional 30 and 36 Dual Fuel Range Models INSTALLATION MANUAL Retain this manual for future reference 400WEST FOURTH STREET NORTH NEWTON IA 50208 17665 REV C 04 2004 Installation Instructions ...

Page 23: ...in the vicinity of this or any other appliance FOR YOUR SAFETY IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qual...

Page 24: ...NTS 2 INTRODUCTION 3 MODEL IDENTIFICATION 4 UNPACKING AND HANDLING 5 6 VENTILATION REQUIREMENTS 7 INSTALLING ANTI TIP DEVICE 8 CABINET PREPARATION 9 11 BACKGUARD INSTALLATION 12 ELECTRICAL GAS CONNECTIONS 12 13 HOOK UP TO GAS SUPPLY 13 14 INSTALLER FINAL CHECKLIST 15 WARRANTY 16 17 ...

Page 25: ...units should be avoided Check local building codes for the proper method of range installation Local codes vary Installation electrical connections and grounding must comply with all applicable codes In the absence of local codes the range should be installed in accordance with the National Fuel Gas Code ANSI Z223 1 1988 and National Electrical Code ANSI NFPA 70 1990 Be sure that the unit being in...

Page 26: ...A 6 16022880 Rev 0 2004 Maytag Services Installation Instructions MODEL IDENTIFICATION 4 36 DUAL FUEL RANGE MODEL MODEL PRD3630 30 DUAL FUEL RANGE MODEL MODEL PRD3030 OVEN ON HEATING DOOR LOCKED HEATING ...

Page 27: ...pment and adequate manpower must be used in moving the range to avoid damage to the unit or the floor The unit is heavy and rests on adjustable steel legs WARNING DO NOT lift range by the oven door handles It may be necessary to remove the oven doors and knobs to pass through some doorways With the doors and knobs removed a 29 1 16 PRD3630 28 1 2 PRD3030 wide opening is required Without removing t...

Page 28: ... be Uniformly Supported on Braces Leveling Legs MOVING AND PLACING THE RANGE Electric and gas connections should be made before the range is slid into the cabinet opening see page 9 10 The backguard or island trim should also be installed before the range is placed in its final position refer to page 12 For proper performance the professional range should be level To achieve a flush fit of the ran...

Page 29: ...ousehold air when maximum ventilation is not required Normally the maximum blower speed is only required when using the grill For best smoke elimination the lower edge of the hood should be installed a minimum of 30 to a maximum of 36 above the range cooking surface page 10 11 If the hood contains any combustible materials i e a wood covering it must be a minimum of 36 above the cooking surface Du...

Page 30: ...ge is to be located Leave a gap between the wall or side of range and the bracket see fig 7 Drill 2 1 8 diameter pilot holes in the center of the small holes A nail or awl may be used if a drill is not available Fasten the bracket securely to the floor and wall CONCRETE OR CEMENT CONSTRUCTION Hardware Required 2 sleeve anchors lag bolts and washers not provided Locate the bracket as described abov...

Page 31: ...e the cooking surface a Low backguard or High Shelf backguard must be installed fig 12 Island When clearance to combustible material is over 12 an island trim may be installed fig 12 Standard These parts must be ordered separately model PRD3030 is shipped standard with a 9 Low backguard Fig 12 indicates the space required for each type of backguard 7 Always keep the appliance area clear and free f...

Page 32: ...ombustible material each side cooking surface 9 min 30 wide hood 4 1 1 2 18 Min 13 Max As defined in the National Fuel Gas Code ANSI Z223 1 lastest edition The horizontal surfaces of the range top cooktop trim must not be below countertop level 10 3 4 2 7 Fig 11 All PRD Models Electrical Supply NEMA 14 50 Receptacle 2 Maximum Protrusion from Wall for Gas Supply Gas Supply Flex Line to Range Manual...

Page 33: ... horizontal surfaces of the range top cooktop trim must not be below countertop level Fig 12 All PRD Models Product Installation Clearance Specifications A B C D E F G H I J K PRD3630 22 12 2 35 1 2 min 37 max 30 1 4 44 1 2 28 1 4 1 5 16 25 27 3 8 35 7 8 PRD3030 22 9 2 35 3 4 min 37 max 28 3 16 43 7 8 27 3 8 1 5 16 24 3 16 26 3 4 29 7 8 STANDARD INSTALLATION ISLAND INSTALLATION K K PRD3630 Model P...

Page 34: ...c supply cord from the wall outlet or service disconnect before servicing this appliance Observe all governing codes and ordinances when grounding in absence of which observe National Electrical Code ANSI NFPA No 70 1990 The electrical supply must be a 120 240 volt 3 wire plus ground 60 Hz single phase 50 AMP circuit The power receptacle must be a NEMA 14 50 device to accept the four prong plug su...

Page 35: ... type of gas supplied to the location The range is shipped from the factory set up and adjusted for natural gas It can be field converted for LP propane gas Refer to instructions included with the conversion kit that is packed with the unit NATURAL GAS Connection 1 2 N P T Minimum 5 8 dia flex line Supply Pressure 6 to 14 W C LP GAS Connection 1 2 N P T Minimum 5 8 dia flex line Supply Pressure 11...

Page 36: ...the regulator should be at least 7 0 W C Water Column for natural gas or 12 0 for LP NOTE The flex line for the gas supply must be metal and be approved by an approved certifying agency AGA CGA or UL Never use a hose made of rubber or other synthetic material as the heat may cause the hose to melt and develop leaks When hooking up the gas supply from range rear hard pipe to wall hard pipe installa...

Page 37: ...ront kick panel in place and two 2 screws secure GAS SUPPLY Connection 1 2 NPT with a minimum 5 8 diameter flex line Site gas supply is compatible with range model sufficient pressure is available see gas requirements pg 13 The pressure regulator which is connected to the manifold is set for 5 0 W C for natural gas or 10 0 W C for LP Manual gas shut off valve installed in an accessible location Un...

Page 38: ...unless the appliance was brought into Canada due to transfer of residence from the United States to Canada Limited Warranty Outside the United States and Canada Parts Only For two 2 years from the date of original retail purchase any part which fails in normal home use will be repaired or replaced free of charge for the part itself with the owner paying all other costs including labor mileage and ...

Page 39: ...or service company cannot resolve the problem write to Maytag ServicesSM Attn CAIR Center P O Box 2370 Cleveland TN 37320 2370 or call 1 800 JENNAIR 1 800 536 6247 U S customers using TTY for deaf hearing impaired or speech impaired call 1 800 688 2080 NOTE When writing or calling about a service problem please include the following information a Your name address and telephone number b Model numb...

Reviews: