11
ASSISTANCE OR SERVICE
If you need service:
Please refer to the warranty.
If you need replacement parts:
If you need to order replacement parts, we recommend that you
use only factory specified parts. These factory specified parts
will fit right and work right because they are made with the same
precision used to build every new JennAir
®
appliance.
To locate factory specified parts in your area, call us or your
nearest JennAir designated service center.
In the U.S.A.
Call the JennAir Customer eXperience Center toll-free:
1-800-JENNAIR (1-800-536-6247)
or visit our website
at
www.jennair.com
.
Our consultants provide assistance with:
■
Scheduling of service. JennAir
®
appliances designated
service technicians are trained to fulfill the product warranty
and provide after-warranty service anywhere in the
United States.
■
Features and specifications on our full line of appliances.
■
Referrals to local JennAir
®
appliance dealers.
■
Installation information.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
■
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
For further assistance:
If you need further assistance, you can write to JennAir with any
questions or concerns at:
JennAir Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
In Canada
Call the JennAir Canada Customer eXperience Centre toll-free:
1-800-JENNAIR (1 800 536-6247)
or visit our website at
www.jennair.ca
.
Our consultants provide assistance with:
■
Scheduling of service. JennAir
®
appliances designated
service technicians are trained to fulfill the product warranty
and provide after-warranty service anywhere in Canada.
■
Features and specifications on our full line of appliances.
■
Referrals to local JennAir
®
appliance dealers.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
For further assistance:
If you need further assistance, you can write to JennAir Canada
with any questions or concerns at:
Customer eXperience Centre
JennAir Canada
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
Accessories
Complete Cooktop Cleaner Kit
(includes cleaner, protectant, protectant applicator,
scraper, and cleaner pads)
Order Part Number 31605
Cooktop Protectant
Order Part Number 31463A
Affresh
®
Cooktop Cleaner
Order Part Number W10355051
Cooktop Cleaning Pads
Order Part Number W10391473
Affresh
®
Kitchen and Appliance Cleaner
Order Part Number W10355010
Cooktop Scraper
Order Part Number WA906B
Griddle
Order Part Number W11035422
Flat Bottom Wok
Order Part Number W11035423