S
URFACE
BURNER
FAILS
TO
LIGHT
.
• Check to be sure plug is securely inserted
into receptacle.
• Check or re-set circuit breaker. Check
or replace fuse.
• Check power supply.
• Check to be sure burner is correctly
rated for your kind of gas.
•
Check to be sure burner ports or ignition
ports are not clogged.
•
Check to be sure ignitor is dry and
clicking. Burner will not light if ignitor is
damaged, soiled or wet. If ignitor doesn’t
click, turn control knob OFF.
• Check to be sure burner cap is correctly
seated on the burner base.
S
URFACE
BURNER
FLAME
LIFTS
OFF
PORTS
.
• Check to be sure a pan is sitting on the
grate above.
• Contact an authorized Jenn-Air servicer.
B
EFORE
Y
OU
C
ALL
FOR
S
ERVICE
9
T
HE
FLAME
IS
UNEVEN
.
• Burner ports may be clogged.
• Flame may need to be adjusted. Contact
an authorized Jenn-Air servicer.
S
URFACE
BURNER
FLAME
IS
YELLOW
IN
COLOR
.
• Contact an authorized Jenn-Air servicer.
• Some yellow tips on the flame are accept-
able when using LP gas.
G
LASS
-
CERAMIC
SURFACE
SHOWS
WEAR
.
1.
Metal marks.
• Do not slide metal pans across top.
When cool, clean with Cooktop
Cleaning Creme. See pg. 8.
2.
Brown streaks and specks.
• Spills not removed promptly. Wiping
with soiled cloth or sponge.
3.
Areas with a metallic sheen.
• Mineral deposits from water and food.
4.
Pitting or flaking.
• Sugary boilovers that were not
removed promptly. See pg. 8.
