15
ASSISTANCE OR SERVICE
When calling for assistance or service, please know the purchase
date and the complete model and serial number of your
appliance. This information will help us to better respond to your
request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only factory specified parts. Factory specified parts will fit
right and work right because they are made with the same
precision used to build every new appliance. To locate factory
specified replacement parts in your area, call us or your nearest
designated service center.
In the U.S.A.
Call the dealer from whom your appliance was purchased, or call
1-800-JENNAIR (1-800-536-6247) to locate an authorized
service company. When calling, please know the purchase date
and the complete model and serial number of your appliance. Be
sure to retain proof of purchase to verify warranty status.
If the dealer or service company cannot resolve your problem,
write to:
Jenn-Air Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Web address: www.jennair.com
Or call: 1-800-536-6247
U.S. customers using TTY for deaf, hearing impaired or speech
impaired, call: 1-800-688-2080 (Monday - Friday, 8:00 a.m. -
8:00 p.m. Eastern Time).
NOTE: When writing or calling about a service problem, please
include the following information:
1. Your name, address and daytime telephone number.
2. Appliance model number and serial number.
3. Name and address of your dealer or servicer.
4. A clear description of the problem you are having.
5. Proof of purchase (sales receipt).
User’s guides, service manuals and parts information are
available from Jenn-Air Brand Home Appliances, Customer
eXperience Center.
Accessories
Charcoal Filter Kit
(for non-vented installations only)
Order Part Number W10272068
Recirculation Kit
(for non-vented installations only)
Order Part Number W10272062
Chimney Extension Kit
Order Part Number W10272075 Stainless Steel
Order Part Number W10272074 White
Parametric Trim Kit
Order Part Number W10272066 Oil Bronze
Order Part Number W10272067 Black
In Canada
Call the dealer from whom your appliance was purchased, or call
Jenn-Air at 1-800-JENNAIR (1-800-536-6247) to locate an
authorized service company. When calling, please know the
purchase date and the complete model and serial number of your
appliance. Be sure to retain proof of purchase to verify warranty
status.
If the dealer or service company cannot resolve your problem,
write to:
Jenn-Air Brand Home Appliances
Customer eXperience Centre
200 - 6750 Century Ave
Mississauga, ON L5N 0B7
Web address: www.jennair.ca
Or call: 1-800-536-6247.
NOTE: When writing or calling about a service problem, please
include the following information:
1. Your name, address and daytime telephone number.
2. Appliance model number and serial number.
3. Name and address of your dealer or servicer.
4. A clear description of the problem you are having.
5. Proof of purchase (sales receipt).
User’s guides, service manuals and parts information are
available from Jenn-Air Brand Home Appliances, Customer
eXperience Centre.
JENN-AIR
®
MAJOR APPLIANCE WARRANTY
ONE YEAR LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is installed, operated and maintained according to instructions
attached to or furnished with the product, Jenn-Air brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter “Jenn-Air”) will
pay for factory specified replacement parts and repair labor to correct defects in materials or workmanship that existed when this major
appliance was purchased.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.
Service must be provided by a Jenn-Air designated service company. This limited warranty is valid only in the United States or Canada
and applies only when the major appliance is used in the country in which it was purchased. Outside the 50 United States and Canada,
this limited warranty does not apply. This limited warranty is effective from the date of original consumer purchase. Proof of original
purchase date is required to obtain service under this limited warranty.