TO OUR CUSTOMERS:
This booklet explains the maintenance schedule, the limited warranties, and optional service contracts
that apply to your new vehicle. It explains exactly what’s covered, how long each warranty lasts, and
what you must do to keep the warranties in force. Please read the warranties and other information
in this booklet carefully.
T
HIS BOOKLET SHOULD BE KEPT IN YOUR VEHICLE
.
In this booklet,
⬙
Chrysler Retailer
⬙
means any authorized retailer who sells and services
Chrysler, Jeep
威
or Dodge vehicles.
⬙
Chrysler
⬙
and
⬙
Chrysler Canada
⬙
mean Chrysler Canada Inc.
⬙
Chrysler parts
⬙
mean Mopar
威
or Autopar™ brand parts designed for Chrysler, Jeep
威
and Dodge
vehicles by Chrysler Group LLC.
Chrysler and Dodge are registered trademarks of Chrysler Canada Inc., a wholly owned subsidiary of
Chrysler Group LLC. Jeep is a registered trademark of Chrysler Group LLC used under licence by
Chrysler Canada Inc. Mopar is a registered trademark of Chrysler Group LLC. Autopar is a registered
trademark of Chrysler Canada Inc.
CONTENTS
Privacy Statement
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Warranty Information
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Your rights and responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
About your warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
3/60 Basic Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
5/100 Powertrain Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
5/100 Diesel Engine Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
8/160 Hybrid System Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Corrosion Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Emission Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
What is not covered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
How to get service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Other things you should know . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Customer Assistance
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Arbitration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
5/100 Roadside Assistance Program
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Optional Service Contracts
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Maintenance Service Schedule
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
1