28
Error
Cause
Action
Error code (205)
No ingredient detected
Check if the ingredient pack is correctly installed.
Remove the ingredient pack, shake it and place the pack back.
Clean the doser (the transparent part of the pack) with a dry cloth. >
Place a new ingredient pack.
Error code (206)
Water flow error
Check the water supply. Is the tap still open?
In case a water filter is installed: Is the lever of the filter fully opened?
Contact your service provider if the error remains thereafter.
Door open (208)
The door is not completely closed
Please close the cooling compartment door completely.
ECO mode active (209)
The energy save mode (ECO) is active
Make your selection and wait until the machine has reached the operational temperature for drink delivery.
Machine locked (210)
The machine is locked
Unlock the machine by inserting the operator USB key.
Error code (211)
Clean-shot (short flush after a milk drink) could not be executed
Check/empty the drip tray.
Clean the driptray sensor contacts. (see page 26)
Reset the machine : Unplug the power cord for 10 seconds
Contact your service provider if the error remains thereafter.
Error code (214)
Water passed through the outlet valve in stand-by
Close the water supply (or remove the water tank). Contact your service provider.
The coffee strength varies
The coffee pack is not correctly placed and/or
Check the coffee pack: Shake the pack at least 10 times.
from cup to cup and is
The pack is not well shaken.
unsatisfactory
The coffee pack is not fully thawed / partly frozen.
Allow the pack to fully thaw and/or place a fully thawed pack.
Always ensure that the pack content is fully thawed.
The position of display buttons
Unplug the power cord and switch the machine on again; the machine will automatically calibrate the display.
do not fully align with the touch
screen areas
Summary of Contents for PRMSS-001
Page 1: ...1 Promesso User manual Version 1 22 April 2016...
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