11
www.jbl.com
ENGLI
SH
symptom
possIble problem
solUtIon
note
There is distortion (static, crackling or
hissing sounds).
The noise may be caused by interference from a
monitor, cell phone or other transmitting device.
Turn the monitor or other device off to see if the noise
is eliminated.
Move the JBL On Tour iBT cables farther away from the
monitor or other device.
There is too much bass or treble.
The JBL On Tour iBT system is being overdriven by an
amplified audio source.
Ensure that the JBL On Tour iBT system is connected to an
appropriate source device.
Make sure that all signal cables are inserted snugly into
their connectors.
The volume level may be too high.
Check the volume of the source device. Some devices
will distort the output signal if the volume is set to
maximum.
Check the EQ setting on your source device.
We recommend that the source device EQ be set to Flat
or Off.
Your JBL On Tour iBT speaker emits a loud hum or
buzzing noise.
The Aux In cable is not plugged in properly.
Check the Aux In cable connection
The speaker experiences radio frequency interference
or picks up a radio station.
The input cable may be picking up interference.
Wrap up excess input cable in order to make it as short
as possible.
When streaming music using
Bluetooth
technology,
the sound from the JBL On Tour iBT speaker lacks stereo
quality.
There is a
Bluetooth
compatibility issue between the
JBL On Tour iBT unit and the source device.
Ensure that the source device has the latest software.
Turn both the JBL On Tour iBT unit and the source device
both off and on to reset them.
Some source devices have known functional
issues with the JBL On Tour iBT system.
trouBleShootInG Sound QualIty (contInued)
0288CSK - JBL On Tour iBT v10.indd 11
06/05/11 13:31:07
