25
Troubleshooting the Ethernet Connection and Adapter
Resetting to Factory Defaults
To reset the Ethernet adapter configuration parameters to the factory defaults, press the
recessed Ethernet reset button and hold it in while turning the printer power on. Keep the
Ethernet reset button pressed until the status indicator light turns
green
, then release the
Ethernet reset button. To print a configuration card, press and hold the Ethernet reset button
until a card starts to print.
Ethernet Adapter Status Indicator
A bi-color status indicator displays the operational status of the Ethernet adapter.The
following conditions might occur:
1
During normal operation, the LED is solid
green
for more than 30 seconds. This indicates
all the hardware is functioning properly and the Ethernet adapter has detected the
presence of the network. It does not mean the Ethernet adapter has an IP address or is
attached to a printer queue.
2
If the LED is rapidly flashing
green
(9 times/sec), the Ethernet adapter has not detected
the presence of a network cable. To solve the problem:
Verify that the network cable is appropriate for the network and has an RJ-45 connector.
Turn the printer power off. Remove the network cable from the Ethernet adapter.
Plug the network cable back in until you hear a positive click. Check the other end of
the cable in the same manner. Turn the printer power on. If the Ethernet adapter still
does not detect a cable, continue.
Connect the Ethernet adapter to a known good network connection. If the Ethernet
adapter is still unable to detect the network cable, contact technical support for
assistance.
