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Jason International, Inc.  •  

 

501.771.4477  

 

 

 

Page 8 of 9

  

 

 

 

Customer Service :  800.255.5766 
Copyright © 2016 Jason International.

OPERATING INSTRUCTION, FEATURES, AND CONTROLS

DOOR SEAL LEAKING

If a small leak has been detected around door, check closely 
for any accumulation of dirt or debris.  Any small collection 
of either on the door seal or where the seal comes in contact 
with the door jamb could result in a minor leak through the 
door seal.

1.  Before filling the tub with water, be sure to wipe down the 
door seal using a damp soft cloth, as well as the surface on 
the door jamb that will come in contact with the seal.

2.  Once the above surface surfaces have been wiped clean, 
be sure that when closing the door, the latch is completely 
locked forward.

NOTE: 

When draining the water from the tub, be sure that the 

door latch is in the locked position (forward).  If the latch is 
not secure when draining the bath, as the water level lowers, 
the pressure on the door will be reduced, thus increasing the 
possibility of a leak around the door.

3.  Door must remain open when not in use.  The sealing 
gasket will not retain the proper shape if door is closed all the 
time, leading to possible leaking around the gasket.

HUMIDITY

Warning: Avoid high humidity levels in your home. 
Mold, mildew, fungi and bacteria which may be harmful 
to health thrive in areas with continued high humidity 
levels; therefore, every precaution should be taken to 
make sure your plumbing fixtures, including bathtubs, 
hydrotherapy baths, or showers do not become a source 
of high humidity due to improper installations or leaks. 

To avoid having your plumbing fixtures become a source of 
unwanted humidity, please make sure the following steps are 
taken prior to installation. 

1. Make sure the area where the bathtub or shower is installed 
is well vented and allows enough ventilation and air circulation 
to dry the bathroom environment within a short time after taking 
a bath or shower. 

2. If your bath or shower unit is tiled-in, use units with an 
integral tile flange or make sure a tile flange kit or a similar 
mechanical barrier is installed to prevent shower spray, splash, 
or overflow to leak behind the bathtub.

3. Make sure the plumber properly tests your hydrotherapy 
bath before it is roughed in to make sure there are no leaks 
and it is installed with proper access to bath equipment.

4. Make sure that all the plumbing and fixtures in the bathroom 
are in good working order and have no leaks.

5. Do not use carpeting or other materials or furniture, which 
can hold moisture in your bathroom. 

6. Use disinfectant to clean any bathroom surfaces which are 
regularly exposed to moisture. 

7. Clean and disinfect humidifier and dehumidifiers as 
recommended by the manufacturer. Replace the air filter on 
the HVAC unit once a month. 

8. Clean moldy surfaces as soon as any mold appears by using 
a detergent/soapy solution and appropriate household cleaner. 
Always use gloves during cleaning. Dispose of any sponges or 
rags used to clean mold. 

CLEANING

With minimum care, your acrylic-surfaced bath will retain its 
high-luster finish for many years. For regular cleaning use 
Jason Bath Cleaner or a mild NONABRASIVE liquid detergent 
solution (i.e. glass cleaner) and a soft, wet cloth or sponge. 
Do not run the hydrotherapy system with foaming cleaners or 
soaps. Rinse the bath thoroughly after cleaning.

SURFACE MAINTENANCE

Areas with minor scratches or dull surfaces can be restored 
by applying commercially available plastic polish (i.e. Novus 
Plastic Polish No. 2, available at your Jason dealer), followed 
by an application of acrylic paste wax. Buff the surface with a 
clean soft cloth. Do not use sandpaper, steel wool, or abrasive 
rubbing compounds.

If scratches are too deep to rub out, or if the damage penetrates 
the surface, consult your dealer for recommendations on 
surface repair.

FLUSHING / SANITIZING

Upon  start-up  and  not  to  exceed  90  days,  your  bath  and 
plumbing system should be flushed. To do so, close the drain 
and fill the bath with warm water to at least two (2) inches [5.1 
cm] above the highest jet. Pour in Jason Bath System Cleaner 
and follow the directions on the bottle. DO NOT use bleach or 
other chlorinated cleansers directly on the metal trim.

REPAIR

Refer all plumbing or electrical repair to a qualified service 
technician. DO NOT ATTEMPT TO RESOLVE THE PROBLEM 
This can result in danger of electrical shock or damage to the 
unit and will VOID THE WARRANTY. 

Remember,  when  contacting  your  dealer  or  service 
representative; always have your serial number, proof of 
purchase, and model number. 

This  will  ensure  a  quick  response  on  warranty  items.  The 
serial number can be found on the front page of this manual 
or on the small card adhered to the back of the bath just above 
the equipment.  

ALL WARRANTY REPAIRS MUST BE 

AUTHORIZED BY THE MANUFACTURER BEFORE WORK 
IS STARTED.

Summary of Contents for Vivere Series

Page 1: ...inspect the unit Failure of the carrier to respond should be reported to the seller and carrier Always file a freight claim promptly If the carton shows any sign of damage thoroughlyinspecttheproduct...

Page 2: ...rictors vasodilators hypnotics narcotics or tranquilizers F Persons with a medical history of heart disease low or high blood pressure circulatory system problems or diabetes should consult a physicia...

Page 3: ...nts des antihistaminiques vasoconstricteurs vasodilatateurs les hypnotiques les narcotiques ou des tranquillisants F Personnesayantdesant c dentsdemaladiecardiaque d hypotensionoud hypertensionart rie...

Page 4: ...cal and plumbing connections should be made by a qualified professional NOTE Failure to follow these pre installation proce dures could result in voiding the warranty The manu facturer will not be lia...

Page 5: ...se the electrical service from the GFCI to the bath control should be direct and not interrupted by a switch Never use a switch in conjunction with a control device This will VOID THE MANUFACTURER S W...

Page 6: ...nt Off and then drain the water The bath unit and its plumbing are designed to drain after each use whether used as a hydrotherapy bath or soaking bath EXTENSION PANEL INSTALLATION The Vivere Collecti...

Page 7: ...er designed to eliminate the potential of hair and body entrapment MICROSILK OPERATION All Jason MicroSilk baths are pre plumbed at the factory with standard equipment Standard equipment includes a Mi...

Page 8: ...per access to bath equipment 4 Make sure that all the plumbing and fixtures in the bathroom are in good working order and have no leaks 5 Do not use carpeting or other materials or furniture which can...

Page 9: ...ing vents are not blocked clea and allow motor to cool down Check service wire size b Refer to Jason Customer Service Pump leaks at shaft a Damaged or defective shaft seal a Refer to Jason Customer Se...

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