Japan CBM Corporation CMP-10, Service Manual

Page: 16 / 41

CMP-10 Service Manual
CMP-10 Rev. 1.00 P 16/41 Date: 2002.07.25
Phenomenon
No printing
Thin printing color
Missing dots
Missing dots in specific
section
Cause
Faulty battery pack
Battery pack is discharged.
Faulty mounting and
connection of printer
mechanism
The printer operates
properly except not printing
Faulty printer mechanism
The head is heated due to
continuous print, etc.
Faulty battery pack
Battery pack is discharged
Non-recommended paper
Faulty thermal head
Faulty printer mechanism
connection
Foreign substance adhered
to the thermal head or
platen roller
Faulty thermal head
Faulty connection of printer
mechanism
Faulty thermal head
Check Method
Check whether or not
the specified Battery
pack is used.
Connect the AC adapter
and check that the
charge LED is shining.
Check mounting and
connection of the printer
mechanism.
Check whether or not
the specified paper is
used, and whether or
not the specified paper
is set inside.
—
Wait for some time.
Check whether or not
the specified battery
pack is used.
Connect the AC adapter
and check that the
charge LED is blinking.
Set print density higher
with the proper
command.
—
Check whether or not
the printer mechanism
cable is connected
properly.
Check the thermal head
and platen roller for any
foreign substance.
—
Check whether or not
the printer mechanism
cable is connected
properly.
—
Repair Method
Use the specified
Battery pack.
Charge the battery
pack.
Mount the printer
mechanism properly.
Set the specified paper
properly.
Replace the printer
mechanism.
Reset automatically.
Use specified battery
pack.
Charge the battery
pack.
Replace with the
recommended paper or
its equivalent.
Replace the thermal
head.
Connect the printer
mechanism cable
properly.
Dip a cotton swab or
soft cloth in ethyl
alcohol and wipe off the
foreign substance.
Replace the thermal
head.
Connect the printer
mechanism cable
properly.
Replace the thermal
head.