T R O U B L E S H O O T I N G
47
15
Troubleshooting
Problem
: One speaker is not making sound.
Causes
: There are four scenarios where this can happen.
1)
If a power interruption has occurred, and possibly under other conditions, the left
speaker can come up with its volume set to -96 dB, which mutes it.
Solution
: press the red button (power icon) on the remote control to put the
speakers into standby, and then press it again to take them out of standby. This
will synchronize the left and right volume settings so they are both set to
whatever the right speaker had been set to.
2)
When using the analog inputs, it may seem that you can connect both left and
right signals to the right speaker, given that there are two input jacks there, and in
the case of the RCA jacks, one is red and the other is white. You may thus expect
the system will send the left signal over to the left speaker.
As it happens, however, this is not the case. The digital cable that’s required for
interconnecting the two speakers carries only digital signals.
Solution:
You must connect the right analog RCA or XLR cable to the right
speaker, and the left one to the left speaker.
3)
An outlet or power strip has failed, a cable has failed or is the wrong type (e.g.,
analog for digital RCA), or a circuit breaker has engaged within a power strip or
mains breaker box. We’ve entertained inquiries that boiled down to all of these,
so please don’t rule them out as possibilities until you’ve checked.
