Jansen 6036, Handling And Installation Instructions

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What to do if trouble occurs?
31
GB
6 What to do if trouble occurs?
Interference with and repairs to the appliance by unquali fi ed
persons are dangerous as they can result in an electric shock
or a short circuit. Do not interfere with or try to repair the
appliance; this could cause injury to persons and damage to
the appliance. Always have such work done by an expert, e.g.
a Customer Service technician.
Please note
If your appliance is faulty, please check whether you can
rectify the problem yourself by consulting these instructions
for use.
You may be able to rectify some problems yourself. They
are described below.
The fuses blow regularly?
• Contact a technical customer service or an electrician!
You can't switch your induction hob on?
• Has the wiring system (fuse box) in the house blown a
fuse?
• Has the hob been connected to the mains?
• Are the sensor keys locked (childproof lock)? After the ap-
pliance is switched on, the lock function is activated (see
chapter Lock/ child safety device).
• Are the sensor keys partly covered by a damp cloth, fl uid
or a metallic object? Please rectify.
• Are you using unsuitable cookware? See the section on
"Cookware for induction hobs".
The hob or a cooking zone has suddenly switched o ff
• Did you accidentally press the ON/OFF key?
• Are the sensor keys partly covered by a damp cloth,
fl uid
or a metallic object? A buzzer will sound brie fl y. After a few
seconds the appliance will switch o ff . Please remove the
item located in front of the sensor keys.
• Has the safety cut-o ff device been activated, i.e. was a
cooking setting operated unchanged beyond a speci fi c
period of time? See the section on operation time limit.
A continuous signal will sound for a while.
Food which has boiled over, cookware or other items are
causing the touch control sensor keys to be consistently
operated.
Remedy: clean the surface or remove the item.
LED display for cooking settings and residual heat dis-
play H does not come on or only partially.
• Display defective. Call Customer Service.
Risk of burning, as the temperature warning is not guaran-
teed.
Error F0 is displayed?
• The control of the touch control has an error after calibra-
tion. The hob must be disconnected from the mains for a
few seconds (reset). If the error recurs after the connecti-
on to the mains and calibration, call for service.
If the error occurs in everyday use, call for service. See
Initial operation (calibration).
Error Fc is displayed?
• The hob is too hot. After the hob has cooled down it works
again as usual.
Error Ft or FE is displayed?
• The temperature sensor of the Touch-Control has an
error. Let the hob cool down. If the error recurs, call for
service.
Error FL is displayed?
• Too high lighting conditions for the correct operation of
the touch control e.g. due to strong halogen lighting of the
extractor hood.
The lighting conditions must be reduced, then the electro-
nic works normally again.
Error FJ, FU, FA or FC is displayed?
• Internal software veri fi cation. At the end of the process the
error goes out. If the error recurs, call for service.
Error Fr is displayed?
• Error of the relay function.
The hob must be disconnected from the mains for a few
seconds (reset). If the error recurs after the connection to
the mains, call for service.
The pot sign appears?
A cooking zone has been switched on and the hob is expec-
ting a suitable pot or pan to be placed on the cooking zone
(pan recognition). Only when a pot has been placed on the
cooking zone will power be supplied.
The pot sign still appears, even though a pot or pan
was placed on the hob?
The cookware is unsuitable for induction cooking or the pot or
pan is too small.
Is the cookware you are using making noises?
This is due to technical reasons; the induction hob and the
pot are not at risk.
Does the cooling fan still operate after it has been swit-
ched o
ff ?
This is normal since the electronic unit is being cooled down.
Does the hob make noises (clicking or cracking noises)
or can a buzzing sound be heard when the hob is swit-
ched on?
This is for technical reasons and cannot be avoided.
Pulsating cooking?
The induction heating elements can only switch their power
down to a certain power setting. The heating element will start
to clock below this power setting. This means that the induction
heating element will switch on and then o
ff again at certain in-
tervals irrespectively of the selected power setting. This clocking
can be heard and will become visible when you are cooking
through bubbles forming on the bottom of the pan and then
disappearing again. This pulsating cooking is normal at certain
power levels and will not have any negative e
ff ect on the results
of cooking.
Remedy:
Make sure that pots and pans have a thick base so that they
have good heat retention and distribution properties. Always
close cooking pots with a suitable lid. A lot of energy is lost
when cooking pots without a lid are used.
Does the hob have tears or cracks?
There is a risk of electric shocks if the glass ceramic hob de-
velops fractures, cracks, tears or damage of any other kind.
Immediately switch o
ff the appliance. Disconnect the fuse
immediately and call Customer Service.