Jandy AquaPure, Installation And Operation Manual

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Page 41
Section 7. Troubleshooting
NOTE: Turn off power to unit prior to attempting service or repair.
7.1 Problems and Corrective Action
Problem Possible Cause Corrective Action
Low or no chlorine. Low stabilizer (cyanuric acid) level in pool
water.
Add stabilizer to maintain 50 - 75 PPM per
pool professional’s recommendations.
Insufficient operating hours of
the unit.
Increase the system operating time
per day. See Section 5, Operating
Instructions .
CHLORINE PRODUCTION percentage set
too low or off at 00%.
Increase chlorine production by pressing
the Chlorine Production Rate Adjustment
button (arrow button B). See Section 5,
Operating Instructions .
Recent increases in weather temperature
without increasing the chlorine production of
your unit.
Increase chlorine production by pressing
the Chlorine Production Rate Adjustment
button (arrow button B). See Section 5,
Operating Instructions .
Temporary loss of chlorine due to heavy
organic load - rain, leaves, fertilizer or heavy
bather load. Pets using pool.
Set “Boost” mode and allow to run for
24 hours. Recheck. If still too low, Super
Chlorinate with outside source. (Take pool
water sample to Pool Professional). See
Section 5, Operating Instructions .
Low (Less than 2.5 gpl) salt level in pool
water.
Test salinity by pressing the Test Salinity
button. See Section 4, Table 2 .
High nitrate level. Contact a pool professional.
Metals present in pool water. Contact a pool professional.
New pool water. Not shocked properly upon
startup.
Super Chlorinate Pool.
See Section 5.4, Startup .
Clogged or dirty cell. Remove cell for inspection. Clean
if necessary. See Section 6, User
Maintenance Instructions .
Problem Possible Cause Corrective Action
No display on LCD ( Screen is
blank
)
.
No Power to Unit. Check power. Turn on pump.
1. Defective automatic timer or pump
switch.
2. Loose connection at automatic timer or
pump switch.
Loose ribbon cable between front and back
PC board.
Check that ribbon cable is fully inserted
into connector.
Incorrectly wired. Unit not wired for 240 VAC. Check that unit is correctly wired for 240
VAC and connected to 240 VAC.
Loose or bad connection at white connector
between transformer and PC board.
Check connector at white plug to insure
proper connection. If burnt connector
contact authorized service representative.