WARRANTY
J & R MANUFACTURING, INC. warrants its equipment against defective parts and
workmanship under normal use and when installed in accordance with
manufacturer’s recommendations for a period of six (6) months on parts and
thirty (30) days on labor with the following provisions:
1. This warranty does not apply if problems or claims are the result
of: (a) damage in transit (equipment becomes owner’s property
upon shipment from factory and owner must file claim with
transport company); (b) misuse, neglect, improper maintenance,
and or unauthorized alterations to equipment; (c) improper
installation of exhaust stacks, air supply, and extraneous exhaust
systems; (d) improper voltage hook-up; (e) wind, rain, hail, fire
and acts of God.
2. In-warranty replacement parts will be credited only upon receipt
and inspection of defective parts at the factory. All shipping
charges are the responsibility of the owner.
3. Labor to remove, replace, or repair defects under this warranty
must be authorized by factory. Premium time (overtime) and
travel time are not included in the warranty.
4. Sales, excise, and other taxes, food loss, and down-time are not
covered under this warranty.
5. The removal of manufacturer’s nameplate(s) voids the warranty.
It is the aim of J & R Manufacturing, Inc. to build the finest equipment possible
and to facilitate quick solutions to all problems that might arise with the lowest
expense possible to the user(s). To help us achieve this goal, please follow these
procedures:
1. Telephone our service department at 972-289-0801 at the first sign of
a problem. Have ready the Model and Serial Number of your
equipment.
2. Cooperate with our Service Department by making certain visual
checks as requested. Most problems are quick and easy to pinpoint
and resolve.
3. In the event it is necessary to use a service company, the factory will
contact its authorized service agency. If no authorized service agency
is available, please recommend a service company. The use of a service
company not specifically authorized by our Service Department at
factory headquarters may invalidate this warranty.
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