Troubleshooting
41
RM-67X Series
6
Troubleshooting
6.1
Problems and Solutions
Following are troubleshooting tips for common problems. Generally, problems can easily be solved by following these
instructions. If the following remedies fail to offer a solution to your problems, please contact a JAI, Inc. representative.
6.1.1
Symptom: No Video
Remedies: Check that the following are properly connected and operational.
•
Power supplies
•
Power cables
•
Main power source
•
Shutter control
•
Async mode
•
Lens
6.1.2
Symptom: Dark Video
Remedies: Check that the following are properly connected and operational.
•
Shutter selection
•
Iris opening on the lens
6.1.3
Symptom: Non-synchronized Video
Remedies: Check that the following are properly connected and operational.
•
Proper mode output
•
Frame grabber software camera selection
6.2
RM-67X Camera Control Software Troubleshooting
6.2.1
Problem: Camera is not recognized
After adjusting some software settings, and closing the program, the RM-67X software will not recognize the camera when
attempting to open it at a later time.
6.2.2
Solution:
•
Close and reopen the program.
•
Uninstall and reinstall the RM-67X software.
6.2.3
Problem: Camera communication not found
When the camera is first turned on, the port communication is not found.
Summary of Contents for RM-670
Page 2: ......
Page 10: ...RM 67X Series x List of Tables List of Tables Table 1 RM 67X Product Specifications Table 43 ...
Page 13: ...Hardware Introduction 13 RM 67X Series Figure 1 RM 67X System Configuration ...
Page 17: ...Hardware Installation 17 RM 67X Series Figure 5 15P 02 9P FULL Cable ...
Page 40: ...RM 67X Series 40 Functional Options ...
Page 80: ...RM 67X Series 80 Appendix ...
Page 81: ......
