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TS-2030EN/TS-2076EN Series Progressive Scan Cameras
Frequently Asked Questions and Troubleshooting
7.14 Problem 14: The Day Time Image is too Bright and Whites Out or
Saturates the License Plate
1.
Make sure that the light sensor is connected to the EN camera by setting the ADR register to Auto.
2.
Add the ADR A side gain to reduce the gain at daytime. If B side is facing toward the same direc-
tion as the license plate, apply the ADR B side gain, instead.
3.
The factory default setting is 1.00, but it can be changed up to 1.35 to reduce the camera's system
gain. The ADR A and B side gain are used only when the night light is turned off (only in daytime).
7.15 Problem 15: Flash_Erorr Appears in the Error Register
1.
If you use an AC Flash Unit, enter 1 in the config register (address = 42 decimal) so that the flash
status is "Normally High. Goes Low at alarm."
2.
If you use DC Flash Unit, enter 2 to config register (address = 42 decimal) so that flash status is
"Normally Low. Goes High at alarm."
3.
After changing the register, save the setting to FlashROM.
7.16 Problem 16: Timestamp is Not Set to Current Local Time
1.
Use the EN setup software to set local time. In the “Property” window, find the “Real Time Clock”
register. If NTP is OFF, then the displayed time is estimated to drift about 1.5 second per day.
2.
If NTP is ON, then the time is automatically synchronized with the NTP server. However, the
timestamp inside the TIF/JPEG header is UTC in GMT time zone. The viewer’s software will need
to decode the UTC (GMT time zone) to sync appropriately with local time.
7.17 Information and Support Resources
For further information and support:
Phone: (408) 383-0300 (Request ITS technical support when the telephone call is answered.)
(800) 445-5444
Fax: (408) 383-0301
E-mail: [email protected]
Mail: JAI Inc.
Sales Department
625 River Oaks Parkway
San Jose, CA 95134
ATTN: Video Applications
Web Site: www.jai.com
Summary of Contents for Pulnix TS-2030EN Series
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