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TS-2030EN/TS-2076EN Series Progressive Scan Cameras
Frequently Asked Questions and Troubleshooting
7.9 Problem 9: FTP servers switch between primary server and second server,
even if the hard disk is not full.
1. JAI has tested various FTP servers to compare performance differences. For Linux, we recommend
PureFTP server. We do not recommend vsFTP server. For Windows, we recommend Cerberus FTP
server. We do not recommend the IIS FTP server. Please contact JAIPULNiX for detail test data.
2. By increasing the time-out duration and retry count of FTP transfer, one can avoid accidentally
switching between FTP servers. However, if you move the time-out and retry count too high, the
TS-2030EN/TS-2076EN camera's image buffer (TIF or JPEG) may overflow and start losing
images, depending on the frequency of the incoming triggers. The factory default is (OpenTimeout,
DataPortTimeout, ControlPortTimeout, Max_Retry) = (1,1,1,3).
3. Make sure to turn off the logging feature of the FTP server. Logging decreases the host PC's system
memory.
4. Limit the number of files under the same subdirectory. The factory default setting is 1000 files. If
the system allows several thousand files in the same subdirectory, the FTP server performance
degrades significantly .
7.10 Problem 10: The EN Camera Does not connect to light sensor.
1. Make sure to set the proper IP address and port number for the light sensor in the EN registers.
2. Verify that the ADR register is set to "Auto" to connect to the light sensor.
7.11 Problem 11: Light Sensor Connection is Not reliable.
Inconsistent light sensor connection and communication can be solved with the following changes;
For UDP connection (Recommended. Max connection = 128):
1.
Access to HTTP server of MOXA (RS-485 to Ethernet converter). Check the version of firmware.
Firmware must be 2.2 or later. If not, update the firmware.
2.
Go to “Operating Settings” -> “Port 1” Change the following parameters.
3.
Operation Mode UDP mode
4.
Type the IP address of your EN cameras. Try to minimize the number of IP addresses, otherwise
MOXA will transmit multiple messages.
For example, if the IP address of your EN cameras are 0.0.0.60, 10.0.0.70, 10.0.0.80, then, do not
try to set the up as: "10.0.0.60 ~ 10.0.0.80". MOXA would transmit the same messages to 21 clients
in this scenario.
Instead, set up the up as: "10.0.0.60 ~ (none) 10.0.0.70~ (none), 10.0.0.80~(none)". This exam-
ple transmits to only 3 clients.
Summary of Contents for Pulnix TS-2030EN Series
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Page 10: ...Page x List of Figures ...
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Page 66: ...Page 54 TS 2030EN TS 2076EN Series Progressive Scan Cameras Appendix ...
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