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GO-2400M-PMCL / GO-2400C-PMCL
Miscellaneous
Troubleshooting
Check the following before requesting help. If the problem persists, contact your local JAI distributor.
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Power supply and connections
Problem
Cause and solution
The power / trigger LED remains lit amber and
does not turn green, even after power is
supplied to the camera.
Camera initialization may not be complete. Check the Camera
Link cable conection.
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Image display
Problem
Cause and solution
Gradation in dark areas is not noticeable.
Use the gamma function to correct the display. As the light-
emitting properties of the monitor are not linear, the entire
image may be darker or the gradation in the dark areas may
be less noticeable when camera outputs are displayed
without processing. Using the gamma function performs
correction to produce a display that is close to linear. For
details, see “Gamma Function” (page 41).
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Settings and operations
Problem
Cause and solution
Settings cannot be saved to user memory.
You cannot save to user memory while images are being
captured by the camera. Stop image capture before
performing the save operation.
I want to restore the factory default settings.
Load [Default] under [User Set Selector] in the [Feature
Properties] tab to restore the factory default settings.
