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SECTION 6. TROUBLESHOOTING

If the status indicator on the control box fl ashes, follow the recommended troubleshooting tips below.

6.1  ERROR CODES

Flashing LED

Solutions

Rapid flashing

1 fl ash / 1 second pause

•  Disconnect and reconnect the cleaner.

•  Check that the cable is properly connected to the control 

box.

•  Check that nothing is interfering with the cable connection 

area.

•  If this does not resolve the problem, contact your local retailer 

for a diagnostic review or call customer service.

Rapid flashing

2 fl ash / 1 second pause

•  Check that debris or the cable is not preventing the brushes 

or the tracks from rotating freely.

•  Check that nothing is interfering with the cable connection 

area.

•  Rotate the track by a quarter of a turn in the same direction 

until it rotates smoothly

•  If this does not resolve the problem, contact your local retailer 

for a diagnostic review or call customer service.

Rapid flashing

3 fl ash / 1 second pause

•  Turn the cleaner off.

•  Clean the fi lter thoroughly.

•  Put it back in the water, shaking to release the air bubbles.

•  Restart the cycle. 

•  If this does not resolve the problem, contact your local retailer 

for a diagnostic review or call customer service.

•  Check that no debris or hair is blocking the impeller.

•  Clean the fi lter thoroughly.

•  If this does not resolve the problem, contact your local retailer 

for a diagnostic review or call customer service.

6.2  DELETING AN ERROR CODE
After following the troubleshooting solutions, press any key on the control box to delete the error code.

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OWNER'S MANUAL

Summary of Contents for EN27 Series

Page 1: ...ol equipment by the jurisdiction in which the product will be installed where such state or local requirements exist In the event no such state or local requirement exists the maintainer must be a pro...

Page 2: ...pment into an outlet on circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help CAUTION Any changes or modifications not expres...

Page 3: ...rmation 7 Install and Submerge the Cleaner 7 Control Box Buttons 8 Start Stop Cleaning and Select Cleaning Mode 8 Removal from Pool 8 Using the Lift System 8 Maintenance 9 Cord Tangling 9 Clean the Fi...

Page 4: ...t least five 5 feet from the edge of the pool spa water In Canada the Canadian Electrical Code CEC requires a minimum distance of 3m 10 ft to be maintained between the pool edge and the control box Ne...

Page 5: ...ner patterns can be seriously scratched or abraded simply by rubbing the surface with a pool brush Ink from the pattern can also rub off during the installation process or when it comes into contact w...

Page 6: ...a ground fault circuit interrupter GFCI Contact a certified electrician if you cannot verify that the receptacle is protected by a GFCI Do not use an extension cord to connect the control box Do not...

Page 7: ...er from the pool Start at the cleaner head and untangle any coils in the cable before storing the cleaner The robotic cleaner includes a safety feature that automatically stops the cleaner if a cleani...

Page 8: ...rline 2 hours 30 minutes With the cleaner submerged in the water press to begin operation Press again to interrupt and cancel an in progress cleaning cycle 4 4 REMOVAL FROM POOL The Lift System is des...

Page 9: ...can help to avoid cable challenges IMPORTANT Cleaner power cable may become tangled if correct procedure is not followed after each cleaning cycle NOTE Place all of the floating cable in the water to...

Page 10: ...2 CLEAN THE FILTER CANISTER The filter canister should be cleaned after each cycle 1 Remove the cleaner from the water and let the remaining water drain 2 Unlatch the cleaner cover to access the canis...

Page 11: ...e control box Figure 14 Untangle the power cable 5 4 REPLACING BRUSHES The cleaner is fitted with brushes with a wear indicator Figure 15 raised groove becomes partially flattened indicating excessive...

Page 12: ...New Brush on Roller 4 Thread each tab into the slot provided and gently feed it through until the heel comes out at the other side of the slot Figure 19 4 Figure 19 Pull Tabs Through Each Slot 5 Use a...

Page 13: ...h the cable connection area Rotate the track by a quarter of a turn in the same direction until it rotates smoothly If this does not resolve the problem contact your local retailer for a diagnostic re...

Page 14: ...k that the outlet to which the control box is connected is receiving electricity Cycle not started Press the Start button to initiate a cleaning cycle Reset needed Disconnect the unit power and reconn...

Page 15: ...NOTES 15 OWNER S MANUAL...

Page 16: ...the property of their respective owners Jacuzzi may add to change or remove any part of these materials at any time without notice Reproduction in whole or inpart without written permission is prohibi...

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