RESPONSIBILITIES OF OTHERS
Inspecting the unit prior to installation is the responsibility of the installer or building contractor who acts on behalf of the user. They are responsible
for ensuring the unit is free of defect or damage. Notices are placed on and in the unit and on the shipping carton advising the installer of this
responsibility. In the event of a problem, the unit must not be installed. The Company is not responsible for failures or damage that could have been
discovered, repaired, or avoided by proper inspection and testing prior to installation.
Damage occurring in transit is the responsibility of the carrier. The user or installer MUST open the crates and inspect the unit for damage when it
is delivered. If damage is discovered, it must be reported immediately to the seller and the carrier in writing, and an inspection requested. Failure of
the carrier to respond should be reported to the seller and the carrier. Your freight claims should be filed promptly thereafter.
It is the responsibility of the installer, building contractor, or user to provide access for service. The Company is not responsible for any costs
relating to obtaining access for repair. The user shall bear such costs and, if appropriate, must seek recovery from the installer.
Damage occurring to the unit during installation is the responsibility of the installer and/or building contractor and damage occurring thereafter is the
responsibility of the user.
Failure of any optional equipment is the sole responsibility of the equipment manufacturer. (Options and accessories manufactured by the Company
are warranted for ninety (90) days from the original date of purchase for parts only.)
The Distributor or Dealer is responsible for knowing local code requirements and notifying the installing contractor and/or user of these
requirements at the time of purchase. The Company is not responsible for costs to modify any product to obtain any code approval, such as city,
county, or state building codes in U.S.A. or municipal or provincial codes in Canada.
WARRANTY SERVICE
For the customer's benefit, the Company maintains a list of independent service personnel to perform required warranty service repairs. Such firms
are not agents or representatives of the Company and cannot bind the Company by words or conduct.
The Company will provide the warranty service described above when the following conditions have been met: the failure is of the nature or type
covered by the warranty; the user has informed an Authorized Jacuzzi Luxury Bath Service Agent or Warranty Service Department Representative
of the nature of the problem during the warranty period; conclusive evidence (e.g., proof of purchase or installation) is provided to the foregoing
by the user proving that the failure occurred or was discovered within the warranty period; an authorized independent service person or Company
representative has been permitted to inspect the unit during regular business hours within a reasonable time after the problem was reported by the
user.
In order to obtain warranty service, consult your local telephone book for the location of the nearest Jacuzzi Luxury Bath Authorized Service Agent.
Describe the problem and the Authorized Service Agent will inspect the unit and provide the required warranty service.
If you are unable to contact a Jacuzzi Luxury Bath Authorized Service Agent, call or write:
Jacuzzi® Luxury Bath
14525 Monte Vista Avenue
Chino, California, 91710
Call: 800-288-4002
To obtain warranty replacement for factory-installed components or Company supplied options and accessories
manufactured and supplied by the Company, call or write the above. Provide a description of the problem and
proof of purchase. You will be instructed how to obtain replacements and where to return, at your expense, the
failed component(s), option(s), or accessory(ies).
All replacement parts, equipment, and repairs shall assume the remaining warranty period of the part(s) replaced.
The Company's warranty obligation shall be discharged upon tender of replacement or repair. The customer's
refusal to accept the tender terminates the Company's warranty obligation.
Ninety-Day
Parts
Only
Limited
W
arranty
On
Accessory(ies)
W
arranty
Registration Card
Ninety-Day
Parts
Only
Limited
W
arranty
On
Accessory(ies)
E124000Y
This
card
must
be
filled
out
and
returned
to
the
address
printed
on
the
other
side
within
thirty
(30)
days
from
date
of
purchase
in
order
for
this
warranty
to
be
come
ef
fective.
Purchaser's
Name
__________________________________________
Purchaser's
Address
________________________________________
City
_____________________________
State
______
Zip
_________
Date
of
Purchase
___________________________________________
Model
Name
______________________________________________
Serial
Number
_____________________________________________
Dealer's
Name
_____________________________________________
Dealer's
Address
___________________________________________
1.
How
did
you
first
hear
about
this
Jacuzzi®
product?
(
) Advertisement
(
) Article
in
Magazine/Newspaper
(
) V
isited
Dealer/Plumbing
Supplier
(
) Y
ellow
Pages
(
) Builder/Plumber/Remodeler
(
) Decorator/Architect
(
) V
isited
Retailer/Home
Center
Store
(
) W
ord
of
Mouth
. .
. Friend/Relative/Acquaintance
(
) Other
(Please
Describe)
________________________________
2.
Who
first
gave
you
specific
information
about
this
product
(specifications,
prices,
etc.)?
(
) Dealer/Plumbing
Supplier
(
) Builder
(
) Remodeler
(
) Plumbing
Contractor
(
) Retailer/Home
Center
Store
(
) Decorator/Architect
(
) Already
Installed
3.
What
was
the
main
reason
for
purchase?
(
) Styling
(
) W
arranty
Service
(
) Product
Features
(
) Brand
Name
(
) Price
(
) Hydrotherapy
(
) Home
Resale
_______________________________________
(
) Other
_____________________________________________
4.
Who
finally
decided
which
product
you
would
buy?
(
) Self
(
) Spouse
(
) Self
and
Spouse
Together
(
) Other
Family
Member
(
) Designer/Architect
(
) Builder/Plumber/Remodeler
(
) Already
Installed
5.
Who
installed?
(
) Already
installed/New
Home
(
) Contractor/Plumber
when
remodeling
(
) Self/Spouse
when
remodeling
(
) Other
_____________________________________________
6.
What
is
the
current
market
value
of
this
property?
Please
estimate
$
________________________________________
7.
What
is
the
age
of
the
head
of
the
household?
_____________
years
8.
What
other
manufacturers
did
you
consider?
(
) Eljer
(
) Lasco
(
) Price
Pfister
(
) Aqua
Glass
(
) Kohler
(
) American
Standard
(
) Sterling
(
) Other
(Specify)
______________________________________
9.
How
long
did
you
shop
before
purchasing
unit?
(
) 1
day
(
) 2
months-6
months
(
) 2-7
days
(
) 6
months-1year
(
) 1
week-2
weeks
(
) 1
year-2
years
(
) 2
weeks-4
weeks
(
) +2
years
(
) 1
month-2
months
10.
Approximately
how
long
have
you
lived
in
this
home?
____________
11.
Please
indicate,
approximately
, the
total
annual
income
of
your
household.
(
) Up
to
$24,999
(
) $50,000
to
$74,999
(
) $25,000
to
$29,999
(
) $75,000
to
$99,999
(
) $30,000
to
$39,999
(
) $100,000
to
$149,999
(
) $40,000
to
$49,999
(
) $150,000
and
Above
12.
W
as
your
purchase
process?
(
) V
ery
easy
(
) Easy
(
) Difficult
(
) V
ery
Difficult
