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EXCELLENCE TOUCH - 2019-03

Cafitesse

Excellence Touch

Operator Manual

Summary of Contents for Cafitesse Excellence Touch

Page 1: ...EXCELLENCE TOUCH 2019 03 Cafitesse Excellence Touch Operator Manual...

Page 2: ...DOUWE EGBERTS the Netherlands The English version is the original version of the operator manual Other languages are translations of the original operator manual Manufacturer EVOCA SpA Via Roma 24 240...

Page 3: ...Settings and Information 18 5 CLEANING 19 Exterior cleaning 19 Cleaning procedures 19 When to clean the dispenser 20 Flushing 20 Complete cleaning 22 6 PROGRAMMING 25 Introduction 25 Access the Opera...

Page 4: ...l before they operate the dispenser and understand the safety and hygiene aspects The manufacturer and JACOBS DOUWE EGBERTS cannot be held liable in case of damage and or injury resulting from imprope...

Page 5: ...are very hot In order to prevent scalds keep your hands and other parts of the body away from the delivery area when a delivery takes place or during flushing cleaning of the dispenser Warning Do not...

Page 6: ...The dispenser must be connected to the drinking water line in compliance with local regulations In case of cold drink options the quality of the water supply must be checked to ensure delivery of saf...

Page 7: ...he packs that has been stored for the longest period first first in first out principle Keep the area around the dispenser clean and tidy Only use cleaning agents recommended by the food industry and...

Page 8: ...utton for free flow delivery 4 Door handle lock optional 5 Right outlet for hot water 6 Center outlet for drinks 7 Cup tray 8 Drip tray 9 Dispenser door 10 Cooling compartment 11 Release bar 12 Mixing...

Page 9: ...settings For drink delivery cleaning and programming use the following finger operations on the touch screen please find samples in the operating instructions Tap on icons features and objects to acti...

Page 10: ...CTS displays food information about the drink 5 CLEANING alarm operate the cleaning procedure 6 BOILER HEATING water in the boiler is heated up 7 Display of the TEMPERATURE COOLING COMPARTMENT 8 NO WA...

Page 11: ...ck If a product pack is empty the corresponding drinks are shown as pale colored objects on the touch screen The drinks cannot be delivered The icon for empty product pack will be shown in the system...

Page 12: ...ry fig 4 4 Portioned delivery as Make your own Drinks or Pots on the touch screen Free flow delivery of water with the hot water button see fig 4 10 on page 14 Portioned delivery The START delivery bu...

Page 13: ...of the screen fig 4 5 DRINK SIZE tap on S mall M edium or L arge fig 4 5 Note Always use the cup size for drink delivery which corresponds to your drink size selection INGREDIENTS blend selection can...

Page 14: ...delivery button on the touch screen if you would like to interrupt the drink delivery fig 4 7 cold drinks are not available in all dispenser versions Fig 4 8 Drinks Drinks menu 1 Tap on the upper mid...

Page 15: ...lace a cup or a pot of your choice under the right hot water outlet Warning The liquids dispensed by the dispenser are hot Avoid scalding Keep hands and other body parts away from the dispenser 2 Pres...

Page 16: ...to payed mode 1 Insert a sufficient amount of cash or e cash into the payment system please see fig 4 11 2 Select your drink and place a cup or pot under the related outlet Warning The liquids dispens...

Page 17: ...ating up water and starts cooling down the cooling compartment Drink delivery will be blocked until the water in the boiler has reached the correct temperature 3 The heating icon busy thermometer will...

Page 18: ...ries and their items appears on the right side of the screen 2 Scroll up and down until the requested country is shown 3 Tap on the flag and country to select the language and specific settings such a...

Page 19: ...the dispenser with a damp clean cloth Exterior cleaning There are two different cleaning programs Flushing the drink outlets Complete Cleaning the cooling compartment and the drink outlets You can sel...

Page 20: ...enu 1 1 Flushing Note Flush the dispenser at any time by starting the operator mode Follow the instruction on the screen 2 Open the dispenser door 3 Pull the red release bar to open the outlet compart...

Page 21: ...are inserted and that the container is placed Follow the instruction on the screen Warning The liquids dispensed by the dispenser are hot Avoid scalding Keep hands and other body parts away from the...

Page 22: ...he dispenser door 3 Remove the product packs fig 5 8 Note It is recommended to use the exchange kit which consists of clean mixing bowls and sealing rings to save time 4 Clean the doser opening with a...

Page 23: ...r a running tap and dry with a clean paper cloth Caution Check if the blue sealing rings are firmly attached to the mixing bowls fig 5 12 g Insert clean mixing bowls with sealing rings then rotate the...

Page 24: ...rom the dispenser 9 Tap on OK to start flushing with hot water The progress is shown in the display When done the dispenser is ready for use Follow the instruction on the screen 7 Place a container un...

Page 25: ...ending on the dispenser configuration There are two ways to access the operator menus operator mode Insert the operator USB key fig 6 1 or if the service technician has enabled this function Touch and...

Page 26: ...ault the touch screen shows both the side navigation menu and function parameters Scroll through the screens if functions and or parameters are not fully shown e g in case of customization Search Fiel...

Page 27: ...keypad e g to enter a code to access the programming menu according to the user profile Message Bar 6 Shows Status icons e g water level product pack empty Tap on the icons to get an indication on the...

Page 28: ...xt 6 Insert a new line 2 line text 7 Confirm the values 8 Cancel the entered values and closes the keyboard 9 Delete the last character entered back space Keypad fig 6 4 1 Confirm the values 2 Delete...

Page 29: ...lushing and Complete Cleaning see chapter Cleaning fig 6 6 Filling Tap on menu items 1 1 2 Enable the management of product pack levels Cash Action Please see chapter 7 Payment Systems Simplified Clea...

Page 30: ...creen fig 6 7 Tap on fields 1x2 1x3 1x4 or 2x5 to set the drinks layout of the delivery mode Move drinks from the lower part of the screen to the upper part to activate them for delivery AND OR Move d...

Page 31: ...ig 6 8 Tap on the drop down list and select the drink which should be displayed as default selection of the Make Your Own menu if requested Move drinks from the lower part of the screen to the upper p...

Page 32: ...trength of a drink Tap on the icon of the drink you would like to modify Set the requested values by keypad or value picker fig 6 9 Note According to your request you can adjust values between 80 and...

Page 33: ...he product pack OR set change the size of the product pack Tap on the upper right corner of the product pack on the screen to set change the brand image Tap on the lower right rectangle of the product...

Page 34: ...your dispenser are listed on the touch screen fig 6 11 Tap on the checkbox to define if pots should be filled in freeflow mode a check mark is shown or not Adjust the list of pot drinks Drag the drink...

Page 35: ...line of the touch screen To watch the RSS feed news connect the dispenser to the internet Choose the internet address of the RSS feeds from the prepared list or enter a custom address By default the...

Page 36: ...12 Enable the Change Filter function if you use a water filter Set if the failure counter value water limit should block the drink delivery or not Set the water limit hot and cold water for filter ch...

Page 37: ...le the Descaling function if you prefer a desaling of the boiler and other equipment in regular intervals fig 6 13 Set the water limit of hot and cold water for descaling Tap on Save to keep the modif...

Page 38: ...ine cleaning days If you have a Coffee Coffee version the dispenser only needs to run the Complete Cleaning program once a week You can select any day you prefer If you have a Milk Coffee or a Choco C...

Page 39: ...ters showing the number of dispensed drinks date and time of last dispensing Reset Statistics Tap on menu items 4 4 2 4 2 2 Reset a counter Tap on the Reset now button to set the counter value of the...

Page 40: ...s 4 4 2 4 2 6 Tap on previous to leave the menu without change Tap on Reset Hot Water counter to set the hot water counter to zero fig 6 14 Tap on Reset Cold Water counter to set the cold water counte...

Page 41: ...ed drink are shown The number of small medium and large drink dispensings are listed Operator Information Tap on menu items 4 4 6 This function allows to enter the contact information name and phone n...

Page 42: ...f minutes of inactivity of the dispenser after which to activate the profile set the lowered temperature of the boiler in the energy saving phase set the brightness of the touch screen normal low or o...

Page 43: ...time frame If necessary drag the time frame to set the exact time in intervals of 15 minutes Add as many time frames as requested Delete a time frame Tap on Remove event Tap on the time frame to be de...

Page 44: ...g Payment Systems menu section 6 For any functions and adjustment descriptions about payment systems see chapter 7 Payment Systems Languages Tap on menu items 8 8 4 Adjust Language Drag the items of t...

Page 45: ...Cash Audit Ingredients Introduction This chapter describes the operation and range of functions of the payment units used in connection with an Excellence Touch dispenser As an operator who is allowe...

Page 46: ...rice for all drinks global price Tap on menu items 6 6 2 6 2 2 Modify all drink prices at once Drink Price For each drink it is possible to set a different price from the global price Tap on menu item...

Page 47: ...ace a time frame If necessary drag the time frame to set the exact time in intervals of 15 minutes Add as many time frames as requested Delete a time frame Tap on Remove event Tap on the time frame to...

Page 48: ...alue association When the display is positioned on the LINE VALUE ASSOC function line programming of the programming menu you can vary the value of the 6 coin lines of the validator from A to F Credit...

Page 49: ...lever To enable disable the credit return by pressing the change return key if no dispensing has been performed If enabled this function will provide for the return of the coins even if the first dis...

Page 50: ...to discharge the coins in the change tubes C P C unit It is intended to inform the coin mechanism whether some peripheral units have been installed or removed from the serial connection peripheral un...

Page 51: ...change value Obligation to buy To enable disable the operation of the coin return button before dispensing a product ON the change is returned after having selected a product OFF the change is return...

Page 52: ...ccurred by means of a cashless system The values available are listed here below 0 standard operation cash transactions are recorded as such 1 forced sending to cashless 1 cash transactions are record...

Page 53: ...equal to the value set for the Maximum cash revalue function if modified and lower it will be automatically set to the same value as the Maximum cash revalue Maximum cashless key recharged The functi...

Page 54: ...The drink delivery of the dispenser is blocked until the temperature reaches the correct value The dispenser must be cleaned Start the cleaning program on the same day see page 16 Call the operator w...

Page 55: ...n the programming home menu and then tap on the Reset Failures icon Contact service if the error remains Err 60 61 63 Mixing bowl s not detected Check if both mixing bowls are correctly in place Conta...

Page 56: ...p pot height Cups 157 mm 6 2 in Pots 157 mm 6 2 in with drip tray 207 mm 8 2 in without drip tray or when using the optional pot extension Ingredient capacity 2 disposable Bag in Box BIB ingredient pa...

Page 57: ...connection according to the Safety Instructions For the connected loads refer to the rating plate 1 phase operation Europe max 3 3 kW at 230 240 VAC 16A 3 phase operation Europe max 8 9 kW at 400 VAC...

Page 58: ...75 1 1 5 K60884 1 KSC 8305 Korea Testing laboratory Type F Patelec Ningbo 232 KOREA 3G0 75 1 1 5 K60884 1 KSC 8305 Korea Testing laboratory Singapore Type G Patelec Ningbo MUK 3G0 75 1 1 5 SS 145 part...

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